1462 Vision Internet Piggy Back City of Kissimmeepin
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PURCHASING DEPARTMENT
TRANSMITTAL MEMORANDUM
To: Mayor /City Clerk
RE: Vision Internet Contract and Piggy back contract with the City of Kissimmee RFP 2010-
001
The item(s) noted below is /are attached and forwarded to your office for the following action(s):
Development Order
Final Plat (original mylars)
Letter of Credit
Maintenance Bond
Ordinance
Performance Bond
Resolution
Once completed, please:
® Return originals to Purchasing
❑ Return copies
Special Instructions:
❑ Mayor's signature
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ayment Bond
® City Manager Signature
® City Clerk Attest/Signature
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DOCUMENT APPROVAL
Contract/Agreement Name: Vision Internet Contract Piggy Back Contract with the City
of Kissimmee RFP 2010 -001
Approval:
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vision internet
\ 2530 witshire blvd, 2nd fl
vision santa monica ca 90403
888.263.8847 / 310.656.3100
310.656.3103 fax
info @visioninternet.com
www.visioninternet.com
November 30, 2011
F. William "Bill" Smith
Purchasing Manager
City of Sanford
P.O. Box 1788
Sanford, FL 32772
Dear Mr. Smith:
I would like to introduce myself. My name is Rose De Vries. I am the office
manager at Vision Internet. I have enclosed two Vision Internet Providers,
Inc. Piggyback Contracts. Once executed, please return one for our records.
Your project will soon be underway, and I wanted to let you know that I will
be handling the invoicing. Enclosed is the first invoice per the agreement. If
the invoices should be addressed to somebody else, please email me the
contact information.
Please let me know if I can be of assistance in any way. Thanks so much for
this opportunity of working together. Our team is very excited about the
project.
Sincerely,
1 (119 �
Rose De Vries
Office Manager
rosed@visioninternet.com
Vision Internet Providers Inc. Piggyback Contract
The City of Sanford ( "City ") enters this "Piggyback" Contract with Vision Internet
Providers, Inc. (hereinafter referred to as the "Vendor "), under the terms and conditions
hereinafter provided. The City and the Vendor agree as follows:
1. The Purchasing Policy for the City of Sanford allows for "piggybacking" contracts.
Pursuant to this procedure, the City is allowed to piggyback an existing government
contract, and there is no need to obtain formal or informal quotations, proposals or
bids. The parties agree that the Vendor has entered a contract with the City of
Kissimmee, said contract being identified as "RFP201 0-001 -City of Kissimmee Web
Site Redesign - Website Development Hosting and Maintenance Services" (said original
contract, together will all terms and conditions not modified herein, being referred to
as the "original government contract').
2. The original government contract is incorporated herein by reference and is
attached as Exhibit "A" to this contract as well as any other pertinent documents
constituting terms and conditions. All of the terms and conditions set out in the
original government contract are fully binding on the parties and said terms and
conditions are incorporated herein; provided, however, that the specific terms
herein shall prevail and the general purpose of this piggybacking agreement is to
ensure that the City benefits from the same pricing established in the original
government contract.
3. Notwithstanding the requirement that the original government contract is fully
binding on the parties, the parties have agreed to modify certain technical
provisions of the original government contract as applied to this Contract between
the Vendor and the City, as follows:
a) Time Period ( "Term ") of this Contract: (state N/A if this is not
applicable). N /A.
b) Insurance Requirements of this Contract: (state N/A if this is not
applicable). N /A.
c) Any other provisions of the original government contract that will be modified:
(state N/A if this is not applicable). N /A.
d) Address change for the City: Notwithstanding the address and contact
information for the government entity as set out in the original government contract,
the Vendor agrees that he /she /it shall send notices, invoices and shall conduct all
business with the City to the attention of City Manager, at: City of Sanford, 300
North Park Avenue; Sanford, Florida 32771. The City Manager's designated
representative for this Contract is Christopher M. McDeed, IT Manager, City of
Sanford, Office Telephone Number: 407.688.5024, Cellular Telephone Number::
407.718.8685, and whose e -mail address is Christopher. McDeed @Sanfordfl.gov.
e) Notwithstanding anything in the original government contract to the contrary, the
venue of any dispute will be in Seminole County, Florida. Litigation between the
parties arising out of this Contract shall be in Seminole County, Florida in the Court
of appropriate jurisdiction. The law of Florida shall control any dispute between the
parties arising out of or related to this Contract, the performance thereof or any
products or services delivered pursuant to such Contract.
2
f) Notwithstanding any other provision in the original government contract to the
contrary, there shall be no arbitration with respect to any dispute between the
parties arising out of this Contract. Dispute resolution shall be through voluntary and
non - binding mediation, negotiation or litigation in the court of appropriate jurisdiction
in Seminole County, Florida, with the parties bearing the costs of their own legal
fees with respect to any dispute resolution, including litigation.
g) All other provisions in the original government contract are fully binding on the
parties and will represent the agreement between the City and the Vendor.
Entered this day of C�he"► , 2011.
Attest:
Vision Internet Providers Inc., a
California corporation.
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Authorized Corporate Authority
Attest:
Janet Dougherty, 6ty Clerk
Approved as to form and legal sufficien
Ilia L. Colbert City Atto'rne V
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By:
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Date: 11-3
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Exhibit "A"
[Attach original government contract]
Website Development, Hosting and Maintenance Services
Terms and Conditions
1. These Terms and Conditions, and any attachment signed by the parties attached
hereto, represent the complete agreement and understanding ( "Agreement ") between Vision
Internet Providers, Inc., a California corporation ( "Contractor "), and City of Kissimmee ( "City"),
and supersedes any other written or oral agreement with regard to the website development
services provided for herein. Any modification of this Agreement is valid only if the
modification is in writing and signed by both Parties. City and Contractor are sometimes
individually referred to as "Party" and collectively as "Parties."
2. Contractor will provide the following services to City in exchange for payment of fees
and compliance with the Terms and Conditions of this Agreement. This Agreement, City
activities and all discussions regarding City website development shall be treated as confidential
and shall not be disclosed to parties other than representatives of Contractor and the authorized
representatives of City. It is agreed that a designee of City, David Drake will be project manager,
with decision making authority on behalf of City, for purposes of this Agreement.
3. Contractor agrees to perform Website Development as described in "Attachment A" at
a price of $67,360.
(a) City agrees to pay Contractor as follows:
(i) An initial payment equal to 20% of the total cost;
(ii) A payment equal to 20% of the total cost upon City approval of the site
map;
(iii) A payment equal to 20 1 /6 of the total cost upon City approval of
homepage design comp;
(iv) A payment equal to 20% of the total cost upon implementation of the
Vision Content Management Too] on a Contractor's server;
(v) A payment equal to 20% of the total cost upon completion of the website
and City approval.
4. Documents & Data: Licensing; of Intellectual Prove=: This Agreement creates a
non - exclusive and perpetual license for City to copy, use, or modify for its own use, any and all
copyrights, designs, and other intellectual property embodied in this website, which are prepared
or caused to be prepared by Contractor under this Agreement ( "Documents & Data "), to which
Contractor retains ownership of all intellectual property rights. City understands and agrees that
Contractor shall retain all right, title, and interest to the Vision Content Management System
(also known as the Vision Internet Content Management System, VCMT, VCMS and the Vision
Content Management Tool), and Dynamic and Interactive Components.
5. Contractor shall provide for one unique domain, monthly website hosting and database
hosting on a shared server ( "Hosting ") for a period of twelve months commencing on the date of
the website launch. Hosting will be billed to City at the rate of $200 per month for a period of
twelve months ( "Initial Term "). With respect to the Initial Term, unless one party has given
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Contractor's Initials
written notice to the other party of its intent not to renew this Agreement at least thirty (30) days
prior to expiration of the Initial Term, this Agreement will continue in effect on a year -to -year
basis thereafter until one party gives written notice to the other of its intent not to renew this
Agreement at least thirty (30) days prior to the expiration of any renewal term. If the Term of this
Agreement is extended or renewed in accordance with the foregoing, all of the terms and
conditions of this Agreement shall continue, unmodified, in full force and effect, until the end of
the last applicable renewal or extension Term, except that all rates, fees, charges, and
compensation payable to Contractor hereunder shall be increased by five percent (5 %) per year,
for each annual renewal period extending the term hereof.
6. Contractor shall provide at no charge, monthly website maintenance and updates
( "Maintenance ") for up to five hours each month for a period of three months commencing on
the date of the website launch. Maintenance beyond five hours per month in the first three
months is optional. Optional services and maintenance after the first three months are considered
Extra Work as described in Paragraph 7.
7. Additional services not covered in this Agreement and extra hours will be presented
to City for approval prior to commencement of work ( "Extra Work "). Extra Work will be billed at
Contractor's prevailing hourly rates, which are currently as follows: Content Migration, $85/hr;
Graphic Production, $95/hr; Quality Assurance, Testing, Debugging, Technical Support, Webmaster
Services, HTML Programming, $105/hr; Consulting, Project Management, Database Design,
Dynamic Programming, $135/hr; Graphic Design, Training, $125/hr; Straight flatbed scanning will be
billed at $10 per scan. Touch up work to images will be billed at the Graphic Design hourly rate. City
shall be responsible for any or all additional fees including, without limitation: photography, stock
images, illustration, fonts, scanning, software, applications, online promotion, marketing, copy writing,
redesign, change orders, mailings, and fees to any third party vendors if applicable.
8. Intentionally omitted.
9. City shall supply all information to Contractor in digital format including without
limitation copy, text, audio files, video files, pdf files, photographs, artwork and preexisting
graphics.
10. City understands and agrees that Contractor will develop website frontend to be
compatible with Internet Explorer 7.0 and 8.0 and Firefox 3.0 and 3.6. Website backend will be
compatible with Internet Explorer 7.0 and 8.0. Website may not be compatible with previous or
future versions. Website will be optimized for 1024 x 768 pixels resolution or above. City
understands and agrees that the website will be developed with Hypertext Markup Language
( "HTML "), JavaScript, and Microsoft ASP.NET ( "MS- ASP ") interfaced with a database created
in Microsoft SQL Server 2005 ( "MS- SQL"). City understands and agrees that the website is
developed to run on a Microsoft Windows 2008 Server ( "MS- Server "). visionMobile TM, if
provided under this agreement, will be compatible with iPhone OS Safari 4, Android Chrome 4,
Windows Mobile OS IE 6, B1ackBerry Browser 4.5 and 5.0, Opera Mini 4 and 5, and Palm
webOS. visionMobile may not be compatible with previous or future versions.
visionMobile if provided under this Agreement, shall include "Powered by Vision Internet" in
the footer and always be linked to a Contractor web page. City is responsible for the costs of all
software licensing.
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Contractor's Initials
City understands and agrees that the website frontend will be designed to be compliant
with Section 508 guidelines on accessibility. Content migrated into the website by Contractor
will also be compliant. Compliance standards will be verified via Watchfire's BobbyTM software
prior to Completion. City understands and agrees that website backend and third party tools may
not be Section 508 compliant.
11. Limited Warranty Contractor does warrant that all of the deliverables included in
this Agreement will be conveyed to City. All programming code developed by Contractor
within the project is warranted for a period of twelve (12) months from the date of the
completion of the website ( "Completion "). Contractor will create a backup of the website on the
date of Completion. If any warranted problem arises while City or its designee is maintaining the
website, Contractor will restore the website back to its condition as it existed at Completion. If
Contractor is maintaining and hosting the website, Contractor shall restore the website back to its
condition as it existed at the day of the most recent backup. Contractor shall only be responsible
for any costs associated with correcting any unmodified programming code during this twelve
(12) month period following the Completion.
Except as expressly set forth in the immediately preceding paragraph, CONTRACTOR
MAKES NO WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, OF
MERCHANTABILITY OR FITNESS OF THIS SERVICE FOR A PARTICULAR PURPOSE
WHATSOEVER. In no event, at any time, shall the aggregate liability of Contractor exceed the
amount of fees paid by City to Contractor and Contractor shall not be responsible for any lost
profits or other damages, including direct, indirect, incidental, special, consequential or any other
damages, however caused.
12. Contractor does not warrant any results from the use of any web pages created under
this Agreement, including but not limited to, the number of page or site visitations, download
speed, database performance, or the number of hits or impressions.
13. Although Contractor may offer an opinion about possible results regarding the
subject matter of this Agreement, Contractor cannot guarantee any particular result. City
acknowledges that Contractor has made no promises about the outcome and that any opinion
offered by Contractor in the future will not constitute a guarantee.
14. Contractor may use any web pages developed for the City in any of its own
promotional materials as examples of its work. City agrees that Contractor may place in the
website footer an unobtrusive text link reading "Developed by Vision Internet" or the equivalent.
Contractor's footer text credit shall always be linked to a Contractor web page.
15. Each Party warrants that it holds all rights necessary to display all the images, data,
information or other items being displayed at the City's web pages during the effective period of
this Agreement. City expressly authorizes Contractor to display and/or modify any City supplied
images, data, information and other items in connection with the services provided herein.
16. City agrees to use the website in strict accordance with, but not limited to, all local,
state, and federal laws. City hereby agrees that any text, data, graphics, or any other material
published by City on its website is free from violation of or infringement upon copyright,
trademark, service mark, patent, trade secret, statutory, common law or proprietary or intellectual
3 City's Initials,
Contractor's Initials
property rights of others, and is free from obscenity or libel.
17. Intentionally omitted.
18. With regard to web hosting, the Parties agree to the following:
(a) Contractor shall not be responsible for limitations including but not limited to
service interruptions, server down time, loss of data, or access speed. The reliability,
availability and performance of resources accessed through the Internet are beyond
Contractor's control and are not in any way warranted or supported by Contractor.
Except as expressly set forth in this Agreement, it is City's responsibility to maintain
the website and make back -ups of all hosted files.
(b) City agrees not to use any process, program or tool via Contractor for gaining
unauthorized access to the accounts of other Contractor clients, customers or account
holders or other Contractor systems. City agrees not to use Contractor services to
make unauthorized attempts to access the systems and networks of others. Any
attempt to do so will result in immediate termination of Contractor services at
Contractor's discretion.
19. Contractor will defend, hold harmless and indemnify City from and against all
liability, loss, cost, damage, or expense, including reasonable attorney's fees, resulting from any
claim of injury to person, damages to property, or monetary damages arising solely out of
Contractor's negligence or intentional misconduct or failure to perform obligations under this
Agreement.
20. To the extent provided by law, City will defend, hold harmless, and indemnify
Contractor, its officers, directors, shareholders, employees, and agents from and against all
liability, loss, cost, expense, including reasonable attorney's fees, resulting from any claim of
injury to person, damages to property, or monetary damages arising out of City's negligence or
intentional misconduct or failure to perform obligations under this Agreement. The City does not
waive its right to sovereign immunity under Florida Statue Section 768.28.
21. Estimated times are included for convenience. Actual times will vary depending on
City interaction and participation. However, the Parties agree to reasonably cooperate with one
another in the construction and design of the website in a timely manner.
22. This Agreement shall be governed by and construed in accordance with the laws of
the United States of America, and the State of Florida. Any cause of action of City with respect
to the services provided hereunder must be instituted within one year after the claim or cause of
action has arisen or be forever barred. All actions shall lie in Osceola County, Florida. Both
parties waive attorney fees.
23. The waiver by one Party of any term or condition of this Agreement, or any breach
thereof, shall not be construed to be a general waiver by said Party or as a waiver of any other
term or breach.
24. Neither the course of conduct between the Parties nor any trade practice shall act to
4 City's Initials.
Contractor's Initials
modify the provisions of this Agreement except as expressly stated herein
25. With the intent to be legally bound, each of the undersigned hereby covenants and
acknowledges that he, she or it (a) has read each of the terms set forth herein, (b) has the
authority to execute this Agreement for such person or entity, and (c) expressly consents and
agrees that the person or entity upon behalf of which the undersigned is acting shall be bound by
all terms and conditions contained herein.
26. It is understood and agreed that if any interpretation is to be made of this Agreement,
the same shall not be construed for or against any of the Parties.
27. The Parties have each been advised to seek independent legal counsel in entering
into this Agreement and the transactions described herein. In the event a Party chooses not to
seek independent legal counsel, that Party does so freely and knowingly and waives any such
rights to counsel.
Since the Parties or their agents have participated fully in the preparation of this Agreement, the
language of this Agreement shall be construed simply, according to its fair meaning, and not
strictly for or against any Party.
28. This Agreement may be executed in counterparts, each of which shall be an original
and all of which together shall constitute one and the same Agreement. This Agreement becomes
effective upon Contractor's receipt of an executed copy of this Agreement.
29. Force Majeure: Any delay in the performance by either Party hereto of its
obligations hereunder shall be excused when such delay in performance is due to any cause or
event of any nature whatsoever beyond the reasonable control of such Party, including, without
limitation, any act of God; any fire, flood, or weather condition; any computer virus, worm,
denial of service attack; any earthquake; any act of a public enemy, war, insurrection, riot,
explosion or strike; provided, that written notice thereof must be given by such Party to the other
Party within ten (10) days after occurrence of such cause or event.
30. In the case of any conflict between the Terms and Conditions, Proposal, and
Attachment A, the following order of priority shall be utilized: Terms and Conditions, Attachment
A, Proposal.
31. If any portion of this Agreement is declared invalid, illegal, or otherwise
unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in
full force and effect.
32. The titles and headings of the paragraphs of this Agreement have been inserted for
convenience of reference only and are not intended to summarize or otherwise describe the subject
matter of such paragraphs and shall not be given any consideration in the construction of this
Agreement.
33. Contractor shall agree to offer the prices and terms and conditions offered herein to
other state, local, county, education, and municipal government agencies in the United States
who wish to participate in a cooperative purchase program with Contractor.
5 City's Initials
Contractor's Initials
34. All notices under this Agreement shall be in writing and effective on the date of
delivery if delivered by personal service, Federal Express, or facsimile; or effective three (3)
days after deposit in first class U.S. mail, postage prepaid, to each Party as follows:
(a) City: City of Kissimmee
101 N. Church Street
Kissimmee, FL 34741 -5054
Attn: David Drake
Fax: 407 - 932 -0289
(b) Contractor:
Vision Internet Providers, Inc.
2530 Wilshire Boulevard, 2nd Floor
Santa Monica, California 90403
Attn: Steven Chapin
Fax: (310) 656 -3103
35. Either party may terminate this agreement after giving 30 days advance notice to the
other.
36. In the event this Agreement is terminated without cause, the City shall pay to
Consultant for all services performed to the date of termination, and if the termination is not due
to any default of this Agreement by Consultant, City shall also pay to Consultant the progress
payment, as provided in Section 3, next due to occur following the date of termination specified
in the Notice of Termination. Upon termination of the Agreement pursuant to this Section, the
Consultant will submit an invoice to the City pursuant to Section 3.
CITY OF KISSIMMEE
DATE: I O 4 ( B \ V\ au.,a . G` --
Print Name S& Print Title
VISION INTERNET PROVIDERS, INC.
DATE: By:
VEN CHAPIN Title: President
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Contractor's Initials
Attachment A
SCOPE OF WORK
Following is the Scope of Work for the City of Kissimmee's ( "City ") website to be performed by Vision
Internet ( "Contractor "). In this document the words "we," "us," and "ours" refer to Contractor. The
word "you" refers to City.
Implementation of the website will include:
❑ Attractive Desion A website design that reflects the City, draws people in, and makes it
immediately obvious that the website is the best place to get information and access
resources.
❑ Intuitive Navioa ion Information should be easy to find with the most important information
accessible from the homepage to make it easier for website visitors.
❑ Content Mana, ement System Contractor will implement the Vision Content Management
System (VCMS) to facilitate management of content to non - technical staff throughout the City.
❑ • Your new website should include Web 2.0 features such as RSS
feeds, "Bookmark & Share" links, and links to Google Maps to enable more immediate, fluid
and targeted communications to your audiences.
❑ Integrated Interactive Component Interactive components should be implemented to
make the website more engaging and useful for users by allowing them to quickly zero -in on
the information most important to them.
❑ Integration of Third -Party omponents and Databases• Components and databases should
be used to enable citizens to access government services at anytime and from anywhere.
Each of these recommendations is discussed in more detail in the sections that follow.
Attractive Design
City will have a design that makes it stand out among cities on both a regional and national basis. The
City's website will be inviting, easy to use, and will reflect your unique identity. This will be
accomplished through the following design characteristics:
❑ Creative design that incorporates custom design elements and the most important
information and keeps both easily accessible from the homepage.
❑ Photos and collages of recognizable landmarks, scenery of the City, and the local area.
• Consistent look and feel throughout the site to make it easier for website visitors to navigate
the site and find information they need.
• Use of Cascading Style Sheet's to ensure future consistency as well as separation of content
and design. This makes it much easier to apply a new design theme in the future without the
need to redevelop the underlying website.
❑ Section 508 Com fiance making it accessible to persons with disabilities.
❑ -Easy to use drop down menus helping users to quickly understand navigation and locate
information with the least amount of clicks.
❑ Breadcrumbs showing the user's current path to let them know exactly where they are on the
website.
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Attachment A
Intuitive Navigation
For your website, we recommend organizing information by department, topic, and /or target users.
Contractor's approach allows users to find information in the variety of ways that are most important
to them. This is because content is available through multiple "paths" making it simple for users to
search the site regardless of their preferred method.
Content Management System
The City's website will utilize VCMS which was created in Microsoft ASP.NET and SQL Server. Upon
final payment, Contractor will provide City with the source code for City's own use.
Integrated Web 2.0 /Gov 2.0
VCMS includes numerous Web 2.0 /Gov 2.0 features built in. These helpful and handy features include
RSS feeds, "Bookmark & Share" links, and more.
Included Interactive Components
In addition to the creative design, effective navigation, and easy to use VCMS, we will provide the
City with interactive components for managing special types of content.
The Interactive Components to be utilized are:
❑ Administration Tools
❑ Agenda and Minutes
Manager
❑ Approval Cycle
❑ Archive Bin
❑ Audit Trail Log
❑ Auto Archiving
❑ Automatic Alt -Tags
o Automatic Image Resizing
❑ Backend Hacker Protection
❑ Bookmark and Share
Li Business Directory
❑ Community Spotlight
❑ Component Category
Manager
❑ Component Manager
❑ Connected Pages
❑ Content Scheduling
• Department Manager
• Design Themes
❑ Document Central
❑ e- Notification
❑ Emergency Homepage
Alert
❑ Event Share
❑ External Splash Screens
o Facilities Directory
❑ Feedback Form
❑ Font Resizing
❑ Form /Survey Tool
❑ Form Templates
❑ Forward to a Friend
❑ Frequently Asked Questions
❑ Friendly URL Manager
❑ GovBlog
❑ Guest Book
❑ I Want To...
❑ Image Library
❑ Integrated Twitter API
❑ Job Postings
❑ Link Redirect
❑ Multilingual Translation
❑ Online Web Statistics with
Vision Hosting
❑ Photo Gallery
❑ Polling Tool
❑ Printable Pages
❑ Quick Links
❑ RFP Postings
❑ Rotating Homepage
Banners
❑ RSS FeedReader
❑ RSS Feeds
❑ Service Directory
u Site Audit Reports
❑ Site Search
❑ Sitemap Generator
❑ Spam Stopper
❑ Staff Directory
❑ Sticky News
u Updated and Expired
Content Manager
❑ User Permissions, Content
and Security Roles
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Attachment A
❑ Dynamic Breadcrumbs ❑ Navigation Control ❑ visionMobile
❑ Dynamic Calendar System ❑ News and Newsletters ❑ Weather Update
❑ Dynamic Department ❑ News Scroller ❑ Workspace
Homepages ❑ OneClick Social
❑ Dynamic Homepage Networking'
Administration Tools
Our content management system includes a number of functions that make it extremely easy for your
non - technical staff to manage website content. The most important include:
❑ Browser -Based Administration that allows for easy management of content by anyone who is
familiar with surfing the Internet and using basic word processing programs. There is no need
for your staff to know programming when updating content. This allows authorized staff
members to update, delete, and create new pages based on a predefined template, and
insert them into the website's navigation.
❑ Email Address Masking which prevents spammers from getting the email addresses of your
employees when crawling your site.
❑ Multiple File Upload oad where users can upload multiple files from multiple locations
simultaneously.
❑ Page Hiding which allows staff to hide unpublished pages from public viewing.
❑ Pagee Linking that enables you to easily create links to any page in the website or to other
websites.
❑ Paste Text from Microsoft Word to make it easier to add content to the website while
stripping MS Word formatting and converting it to HTML.
u Search and Replace component that replaces a word or phrase within the page.
❑ Secure Administration that offers password protection to content management functions. Our
sophisticated component allows you to grant management rights to specific users or groups of
users. Administration rights can be granted to the entire site or restricted to specific areas or
types of content (i.e. by department).
❑ Single- Source Web Publishing that permits administrators to update a single web page and
reflect those changes on multiple pages throughout the site.
❑ Spell Check to help you create content that is free of any embarrassing spelling errors.
❑ Styles that can be applied to such elements as text, headers, and lists, thereby enabling you to
create web pages with a consistent look.
❑ Undo. Redo and Trashcan tools giving you the ability to recover from mistakes.
❑ WYSIWYG Text Editor that is based upon standard document creation components that make
it easy for your non - technical staff to edit and format text. With the WYSIWYG (What You See
Is What You Get) editor, they can change font styles, colors, sizes, and formatting such as
bold, italics, and underlining.
Approval Cycle
For websites where content authorship and updates are distributed throughout an organization's
departments, it is helpful to implement the Approval Cycle where content updates and changes do
not go live on the website until one or more persons have approved them. Our clients find
.y
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Attachment A
having the Approval Cycle allows website maintenance to be delegated while ensuring consistency
throughout the site. This eliminates errors and the posting of inaccurate content.
Our Approval Cycle allows you to segment the management of content by groups of users (such as
departments), in addition to types of content as determined by the interactive components. Unlike
most content management systems available today which restrict you to only two -step workflows
such as authoring and publishing, the Vision CMS is extremely flexible allowing you to define as many
workflows as you require with as many steps in the approval as you deem necessary! As your work
requirements change overtime, you will want the flexibility and scalability of the Vision CMS to
customize your current and future approval process needs.
Archive Bin
The advent of FOIA and Sunshine Laws has placed new requirements on government agencies as
they create and maintain websites. Though requirements vary across jurisdictions, archiving
documents and website content is fast becoming a necessary feature for all government websites. To
help keep your website compliant with these laws, the Archive Bin stores all content deleted from
your website, where it can be easily restored to the site or saved for archiving purposes. Coupled with
our expired content log, this feature not only meets often - mandated archiving requirements, but also
protects your agency from administrative error.
Auto Archiving
With Auto Archiving, your calendar, event, and news items are automatically archived on the website.
This archive system helps ensure that information is available for future reference by both your staff
and citizens.
Automatic Alt -Tags
Automatic Alt -Tags for images ensures compliance with Section 508 of the American Disabilities Act.
The Alt -Text, which is a short description added to your images, helps those reading content on your
website with a screen reader to understand what the image is about.
Automatic Image Resizing
The Vision CMS features Automatic Image Resizing, which
web ready images optimized for display on your web pages
upload, and files of non -web format such as .bmp and .tif
friendly Jpg format.
Backend Hacker Protection
converts your photos and graphics, into
. Images are resized by the system upon
are automatically converted to the web-
In the past, all that was required for a website to be considered secure was the installation of a Secure
Socket Layer (SSL) to encrypt the log -in information. Nowadays, hackers commonly use robot tools to
attempt infinite username and password combinations in order to bypass the SSL and break into the
website backend. In order to protect your website, we have included reCAPTCHA to prevent these
automated attempts by hackers. After a user makes five failed log -in attempts, a reCAPTCHA
message and field will appear, requiring human judgment to read or listen to the message, then type
it into the field along with the username and password. This layer of protection goes the extra mile to
keep your site and information secure.
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Bookmark and Share
The Bookmark and Share component is a Web 2.0 feature that helps you spread your content across
the web. It makes it easy for website visitors to bookmark and share your content among their
favorite social destinations on the web. This tool allows website visitors to share your content with
popular social networking and news sites including Facebook, Twitter, Delicious, Digg, Reddit and
MySpace.
Business Directory
One way to promote local businesses is the use of a Business Directory in the City's website. This
supports local industry and businesses by increasing their ability to reach a national /international
market while at the same time making residents more aware of them. When you list businesses on
your website, their individual websites will automatically have higher placement in search engines
because of your link to them; websites linked to government websites are given higher placement by
many search engines like Google.
The Business Directory is an interactive index of local businesses. Your staff can post a business's
name, description, location, contact information, links to their sites, and, if available, a graphic (i.e.
logo or photo). Users would then be able to browse an alphabetical listing of these businesses or
filter the directory based upon categories you define.
Community Spotlight
Being able to draw attention to important information is a necessity on a local government website.
With the Community Spotlight, your website can have a prominent area on the homepage that
highlights community events, classes, announcements, business opportunities and other information
that would be especially important to your residents. Your staff will be able to link Community
Spotlight notices to webpages with additional details and change the highlighted item to reflect
current community events.
Component Category Manager
Key components on your website, including the Dynamic Calendar System, News and Newsletters,
Frequently Asked Questions, and Job Postings, are set -up to allow users to filter through content by
category. Additionally, pages can be set up throughout your website to display just one category of
items on custom component pages. To provide consistency throughout the site, these category
settings are managed in one location of each component.
The Component Category Manager allows your website administrator to add unlimited categories,
rename existing category names, and delete any unused categories from the list. Any changes made
from this component will automatically be reflected on all category functions throughout the website.
Instead of limiting you to a certain number of category entries, this component empowers you with
UNLIMITED potential as you maintain your website now and in the future.
Component Manager
The Component Manager allows your administrator to create dynamic and user - centric pages.
Depending on the settings, content in the page can be automatically displayed and expired without
any managerial time from the administrator. For example, the administrator can create a component
page displaying events of a particular category and /or department. When an event has expired, it will
automatically be moved into an archived view. In addition, for some components, there are multiple
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views to layout content to enhance users' usability experience. This feature gives you the flexibility to
create dynamic content pages in most any area of your website.
Connected Pages
Content on your website may be relevant to different departments, and thus may need to appear in
different navigation areas throughout the site. Connected Pages, unique to Contractor, allows you to
create multiple instances of any web page and place them in different areas of the website. Changes
made to any instance of a Connected Page are reflected immediately across all other instances,
saving your staff precious time and eliminating duplication of effort, while keeping information on the
website consistent and easy to find.
Content Scheduling
Content Scheduling saves time and money. It allows all standard pages and specific predefined
component content to be published ahead of time. In addition, content can be set to expire on a
specific day and time so that it can be automatically removed or archived by the system. The Content
Scheduling feature is handy for seasonal and time - sensitive content, and gives you the ability to have
updates occur to the site automatically when you are away from the office.
Department Manager
Key components on your website, including the Dynamic Calendar System, News and Newsletters,
Frequently Asked Questions, and Job Postings, are setup to allow end -users to filter through content
by department. Additionally, your departments can choose to display their department- specific items
on their own custom pages. For example the Parks and Recreation department can have their own
events on their own calendar.
To provide consistency throughout the site, these department settings are managed in one - central
location similar to the Component Category Manager. The Department Manager allows your website
administrator to add unlimited departments, rename existing department names, and delete any
unused departments from the list. Any change made from this component will automatically be
reflected on all department functions throughout the website. Instead of limiting you to a certain
number of department entries, this component empowers you with UNLIMITED potential as you
maintain your website now and in the future.
Design Themes
The Design Themes tool allows you to give subsections of the website, including user specific
sections for the general public, government partners, and board /committee members, their own
unique look and feel while providing overall navigational and page layout consistency for your
website visitors. The navigational and page layout consistency will make navigating the site easier for
your users; the structure will remain the same throughout the website. At the same time, however, by
being able to apply different graphic designs and color schemes to different sections, you can
incorporate distinct branding elements into a single website. To make it easy for your staff, they can
simply select the design theme to be applied to the page from a list of available options that
Contractor defines for the content management system. Included in this budget are three design
themes; additional themes will be billed at our hourly rates.
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Below are examples from the StopWaste.Org website. Different templates are used for promoting
branding of individual programs. Templates
include unique banner collages and color
•••� themes. Navigation remains consistent
throughout the site.
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Figure 1 The StopWaste.Org website incorporates different Design Theme templates to support
branding of individual programs. From left to right: Bay Friendly program, Residents section of site,
Green Building program.
Document Central
One of the main reasons people visit a local government website is to get information and download
important documents and forms. With the Document Central, website visitors can easily find the
information they need, and you can slash printing and distribution costs for all types of documents.
Based on our extensive experience in content management, we recommend a centralized location for
all documents. This allows website visitors to browse for documents from a single, categorized
location as well as to access information from individual pages within the website. Furthermore, it
allows easier administrator management of files, thus preventing confusing links and ensuring there
are not multiple versions of the same document throughout the site. To prevent broken links in the
website, the Document Central prevents deletion of linked documents and provides a complete list of
pages linking to the document to simplify website administration.
We recommend all documents be stored in Adobe Acrobat PDF format to enable everyone to view
them, regardless of platform. However, you may upload most types of files including Microsoft Word,
Excel, graphics files, and audio or video clips.
Dynamic Breadcrumbs
Dynamic Breadcrumbs are an automated navigational aid that displays the website visitor's current
path on the top of each page to let them know exactly where they are on the website. The
breadcrumbs provide your website visitors an extra method of navigating the site.
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Figure 1 The StopWaste.Org website incorporates different Design Theme templates to support
branding of individual programs. From left to right: Bay Friendly program, Residents section of site,
Green Building program.
Document Central
One of the main reasons people visit a local government website is to get information and download
important documents and forms. With the Document Central, website visitors can easily find the
information they need, and you can slash printing and distribution costs for all types of documents.
Based on our extensive experience in content management, we recommend a centralized location for
all documents. This allows website visitors to browse for documents from a single, categorized
location as well as to access information from individual pages within the website. Furthermore, it
allows easier administrator management of files, thus preventing confusing links and ensuring there
are not multiple versions of the same document throughout the site. To prevent broken links in the
website, the Document Central prevents deletion of linked documents and provides a complete list of
pages linking to the document to simplify website administration.
We recommend all documents be stored in Adobe Acrobat PDF format to enable everyone to view
them, regardless of platform. However, you may upload most types of files including Microsoft Word,
Excel, graphics files, and audio or video clips.
Dynamic Breadcrumbs
Dynamic Breadcrumbs are an automated navigational aid that displays the website visitor's current
path on the top of each page to let them know exactly where they are on the website. The
breadcrumbs provide your website visitors an extra method of navigating the site.
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Dynamic Calendar System
Interactive calendars are a staple of local government websites and are an essential tool for your site's
success. The Dynamic Calendar System can be used to improve attendance at your events and
meetings by making it easier for users to find the types of events important to them. The Dynamic
Calendar System allows staff to create calendars for any department or category your staff chooses.
These calendars can share events, preventing duplication of effort.
Calendars can be implemented in a user - friendly monthly or yearly format. To assist users further,
your website's Calendars will have filtering tools that allow them to find information by month,
category, or even departments. This makes it quite easy to locate specific information.
Our Dynamic Calendar System contains a number of advanced functions including:
o Recurring events function
❑ Automatic archiving
❑ Integration with e- Notification component
❑ Ability to create and assign filtering categories to events
❑ Ability to restrict use of categories by specific staff
❑ Ability to control which events to include on the homepage of the site
❑ Ability to insert calendar pages anywhere in the site navigation
❑ Ability to apply different calendar formats including standard monthly calendar and a listing of
events
❑ Add to my Outlook calendar link
❑ Automatic event address link to Google Maps for driving directions
❑ Automatic RSS feeds
NOTE With the e- NotiAcation component, calendar events may also be broadcast to subscribers via
email.
Dynamic Department Homepages
While the Dynamic Homepage will provide information for the City overall, the Dynamic Department
Homepages will provide the same functionality for individual departments. The system will be
implemented in a way that information could be posted on both the main homepage and a
department's homepage simultaneously without duplication of effort. We will also provide a graphical
banner that can be used for any page on the site. Since we will provide you with the original design
work, your staff will be able to create distinct banners for individual departments. As an option, we
can provide more banners for an additional cost.
Dynamic Homepage
It is important on a city website to list the most current news, press releases, or events. This keeps the
community informed while ensuring the website is fresh and timely. It also exposes website visitors to
important information they may not necessarily be looking for.
A Dynamic Homepage automates this process for your staff by displaying the most recent information
and automatically removing it when it is no longer relevant. It will save your staff time while
guaranteeing that your homepage is up -to -date.
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e- Notification
Increase communication, draw in more repeat users, and get important information out more quickly,
using our email based e- Notification tool. Our tool provides a sign -up box allowing users to add their
email addresses to receive important notices, and set their preferences for the e- Notifications they
would like to receive. Each registration is verified via a confirmation email that the user must respond
to in order to complete the registration process. This same mechanism allows each user to change
preferences including opting out from subscription lists.
To better manage the e- Notification process, your staff can see how many subscribers there are for
each category, plus edit subscriber information and export the subscriber database for use in other
systems.
The best part about our e- Notification tool is that it also integrates with the Calendar and News and
Newsletter components, giving you the ability to broadcast event and news content from your
website to your subscribers. There is no need to recreate the content. This integrated approach
enables your users to sign up for different types and categories of content on a single subscription
page in order to have it delivered directly into their email box.
Emergency Homepage Alert
In the case of an emergency, it is extremely important for cities to reach out to residents in the most
efficient way possible. By doing so, potentially life saving information reaches those who need it
most. Notifying the City's website users is simple with the Emergency Homepage Alert. The notice is
easily customized and can be prepared in advance with common evacuation or shelter information.
The Emergency Homepage Alert would prominently cover the main area of the homepage so users
would not miss it. The screen shot shows the implementation of this in the Yolo County website.
Event Share
The Event Share component allows users to export items on any of your website's dynamic calendars
into their Google, Yahoo, Outlook and other calendars compatible with iCalendar. By sharing this
information among users' online calendars, the City will be able to increase awareness and
attendance to its events.
External Splash Screens
Providing compliance with the "Guidelines for All Second Level Gov Internet Domains ", which
requires organizations utilizing ".gov" domain names to notify users when they are leaving the official
.gov internet page, this component automatically redirects users to an exit (splash) message
whenever they click on external links within your website. The redirection can be turned on or off,
should you decide to utilize a non -.gov domain name now or in the future. Once again this illustrates
how easy the Vision CMS can manage otherwise tedious tasks.
Reference: http: / /www.dotQov.aov /program guidelines.aspx "Guidelines for All Second Level Gov
Internet Domains ", Item 1.e. "Link Change Notification ".
Facilities Directory
The Facilities Directory provides citizens with a listing of all types of facilities in the community. Site
users are able to search the listing by type (such as parks, recreation centers, and schools) amenities
(such as swimming pool, meeting rooms, and kitchen), and capacity. Because the tool is designed to
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list all facilities in the community, it has a registration form where organizations can put in the
necessary information about the facility they have available. Entered information does not become
live on the website until after review and approval by your designated administrator.
Facilities listed on the directory can also be added to a Google map of your area, providing website
visitors with a visual guide to local amenities.
Feedback Form
It is important on a government website for a City to receive feedback from the community it serves.
This way, your staff will be able to provide the information that your users request most often. The
Feedback Form component will allow residents to submit comments on individual pages which will be
automatically sent to a member of the City's staff. A designated staff member will receive this
feedback with information directing them to a specific page on your website. This component is a
great way for you to find out what information is most useful to your community members.
Font Resizing
Font Resizing allows users to adjust font sizes according to their personal preferences. For example,
someone may want a much larger text size for easier reading. The font size buttons will be located
unobtrusively on every page of the website so that users can adjust the text they are reading anytime
they like. This is most convenient and appreciated by website visitors and staff alike.
Form /Survey Tool
Interactive forms are the staple of an effective government website. They allow users to communicate
and interact with their government at convenient times. Contractor's Form /Survey Tool can be used
to develop online forms for asking questions, getting feedback, or submitting applications. Keep in
mind that these online forms can be used for replicating many paper forms the City uses, including
service requests.
The Form /Survey Tool also provides you with the ability to easily create your own online surveys and
track the results in real -time. In contrast to the traditional paper survey approach, online surveys are
more convenient because they eliminate the time and expense of mailing back responses.
Furthermore, you can display the results in several formats, including graphical representations. This
allows your staff to aggregate the responses and view them in report format.
The tool supports fill in the blank, multiple choice, multiple select, and ranking type questions. It also
has an export function so you can analyze the results using Excel or any other program capable of
importing CSV files. This is a third party tool, so only graphic design may be customized and the
Approval Cycle functionality is not available.
Form Templates
Along with the ability to create your own online forms, we will also include a set of 12 form templates.
You can customize these forms to be used for employment applications, service requests, business
license applications, gathering feedback, submitting events to the website's online calendar, and
satisfaction surveys. Additionally, your staff can customize these forms for more specific functions.
Please note that you will need the included Form /Survey Tool to use these templates.
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Forward to a Friend
What better way to build traffic to your website than through the Forward to a Friend component. In
content rich websites like yours, people will often find information they want to share with others.
With the Forward to a Friend component, you can flag individual pages as available for forwarding to
a coworker, friend or colleague. Additionally, the interactive components will automatically have a
button for forwarding to a friend. The simple form asks for both the sender and recipient's email
addresses and, if they care to, allows comments to be sent with the page link. The recipient will
receive a short email from their colleague directing them to a specific page on your website. This
component empowers your online visitors to share information from your website that they find
particularly useful.
Frequently Asked Questions
Frequently Asked Questions (FAQ) are a website staple that visitors have come to expect. While
traditional FAQs consist of long lists of questions that may overwhelm users, our component provides
a simple and easy way for them to find the information they need. Website visitors are able to browse
the list of questions (and answers) by categories you define. Multiple categories may be assigned to
each question so that your visitors will be able to find answers based upon the category that best
matches what they are looking for.
Your staff will also love the feature because our component presents a much simpler solution to
creating FAQs. Questions and their associated answers are submitted through a simple and
centralized interface. Our component does the rest!
GovBlog
The GovBlog feature allows you to create blog -style views of your news listings, making it easier for
users accustomed to visiting other popular blogging websites to view updates from the Center.
Updates will be displayed as blog posts, with recent posts displayed on the same page. This feature
affects the layout and display of news only; it does not support comments.
Guest Book
When visiting your website, residents may wish to communicate with the City by sending comments
about pages they've viewed. The Guest Book component allows site users to provide their feedback
easily, no matter where they are on the website. To prevent spam, a verification code system is
enabled to identify real users from automated responses. Additionally, your staff will be able to
review any messages submitted via the Guest Book and determine if they wish to publish the
responses on the website.
1 Want To...
An action- oriented "I Want To..." navigation menu provides your website visitors with an easy,
intuitive way to find the services they are looking for. Residents simply select an action from the menu
(such as "pay," "sign up for," "download," etc.), select a specific action type (such as "pay — parking
ticket" or "download — planning documents "), and they will be instantly directed to a page with the
information or services they require.
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Image Library
The Image Library is a centralized place where all images used in the website are stored. This saves
space because only a single version of each image is used on the entire site. This also provides
greater control, as you can restrict the ability to add new images to specific staff members within your
organization. Images remain archived when deleted to prevent accidental broken links within the
website while the content management system tracks all pages using individual photos to make it
easier for you to replace images in individual pages.
The Image Library also incorporates
They include automatic scaling and
website plus automatic alt -tag inser
compliance.
Integrated TwitterTm API
several components that make managing images much easier.
sizing of photos to the maximum size recommended for your
:ion for images added to pages to ensure future Section 508
Utilizing Contractor's social networking components, your staff will be able to connect with residents
like never before. The Vision Content Management System now includes integrated Twitter T API,
which allows your staff to send Twitter T11 messages through the system. Community members
subscribed to Twitter TM can instantly receive these messages via cell phone text messages, email and
RSS feeds. This is a useful way to get information out to residents quickly - your staff can use the
Twitter system to send out critical alerts, emergency notifications, news and event updates, and
more. The Twitter TM system can also be used for officials to send "micro- blogs," keeping them in
touch with target constituents.
Job Postings
Job Postings is one of the most popular types of content on local government websites. By posting
jobs within the site, you are both attracting possible candidates and averting the flood of telephone
inquiries about positions that do not exist. This, of course, keeps your administrative costs down.
Our Job Postings component makes posting jobs a snap. Your HR staff simply fills out a form that can
have any number of fields you define (such as position, department, salary, and benefits). Staff can
schedule when postings go live on the website and when they expire, thus simplifying the process
and reducing your administrative time and costs.
To make it easy for users, postings can include interactive components for filtering available positions
by category, type of position, posting date, and salary. As is normal for all our components, your staff
is able to define the categories or classification of Job Postings.
NOTE: With the e- Notification component, job postings may also be broadcast to subscribers via
email.
Multilingual Translation
It is important to reach non - English speaking residents; they are a major audience that may require
your services. As part of your project, we can implement the free Google translation link in your
website. This link will direct website visitors to the Google translation website.
We will provide links at the top of your homepage that allow for easy navigation between the
different language sites. We are one of very few vendors that have specific experience developing
foreign language websites. We have created websites in Spanish, Chinese, Haitian Creole, and
Danish.
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NOTE: Please note that without multilingual support components, you can still add your non - English
content directly into the Vision Content Management System. This can simply be treated as a
department. While the graphics would not be changed in the navigation and headers, the alternate
language text could be added directly by your staff. This approach is beneficial when you only need a
few non - English pages.
Navigation Control
With Navigation Control, you can easily add, delete, or move pages within the website, allowing you
to create new pages for departments, programs, or other important information whenever it is
necessary. Your website will also include drop down menus, which allow your website visitors to
browse deeper into the site without clicking, so they can find information quickly and easily.
News and Newsletters
By posting news on your site, you will improve communication with your target audiences. Our
experience is that news can take many forms, including press releases, newsletters, feature stories,
and "what's new" content. With our News and Newsletters component, each of these types of news
can be implemented onto a single section of the website or have their own separate area_ To ensure
usability for website visitors while providing simplicity for staff, news content is automatically moved
to an archive section at a predefined interval after publishing. Website visitors can browse the archive
by category and date range. This is a great way to provide a historical archive while making site
administration easy. Additionally, RSS feeds of the News and Newsletters are automatically available
to website visitors.
NOTE With the e- Notification component, news and news letters may also be broadcast to
subscribers via email.
News Scroller
Contractor will develop a News Scroller which will display news items scrolling vertically on your
homepage, similar to the news box displayed on the City of North Port website at
www.cityofnorthi2ort.com
OneClick Social Networking'
The innovative OneClick Social Networking' component will allow your staff to post content to your
website and to the most popular social networking sites, such as Twitter and Facebook, with one click
- saving your staff precious time and helping you broadcast your news, alerts, events and other
notices easily and selectively all across the web. Our OneClick Social Networking TI component
integrates with the included Dynamic Calendar System, Job Postings, News and Newsletters, and RFP
Postings components.
Online Web Statistics with Vision Hosting
For our clients that opt for us to host their website, we offer Urchin Web Analytics software to analyze
website traffic. Please see the "Optional Website Hosting" document included with the electronic
copy of our proposal for full details.
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Photo Gallery
Nothing spices up a website like pictures. With our Photo Gallery component, your website visitors
can browse through images of your beautiful city and its exciting events. Users can view photo
albums defined by your staff, and either look at images via thumbnails or a slide show.
Administration is so easy! Simply upload the image to the new album and add a caption; thumbnails
are automatically created and added to pages based upon the predefined template. To make it
easier for website users to find photo albums of particular events, the Photo Gallery may be viewed
as either a thumbnail display or as a Flash view listing.
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In addition, to ensure accessibility and Section 508 compliance, the necessary alt -tags are
automatically added to each photo. What a great way to save staff time while livening up your
website!
Polling Tool
Online polling is a great way for users to express their opinions about important issues. The Polling
Tool allows site users to vote in online polls and see the results instantly so that they can measure the
responses of other community members. Your staff will be able to easily create their own polls with
questions about local events, meetings, or other topics which site users would be interested in. Polls
can appear on the homepage of the site where users can easily find them, as well as on a centralized
page for all of your website's past and current polls. This is a third party component so the Approval
Cycle functionality is not available.
Printable Pages
Your website visitors will be able to print out virtually any page on the website with Printable Pages.
When a webpage is printed, it will be formatted into a printer friendly format to make it easy to read
content offline.
Quick Links
Quick Links will make it even easier for users to find your website's most popular pages. Your staff
can easily manage a list of Quick Links in a special drop down menu in the website header or on the
homepage itself, allowing you to highlight popular pages or featured links on your website.
RFP Postings
To make future Requests for Proposals simpler, easier to manage, and more cost effective, the
website can include an RFP Postings where they can be posted along with amendments and updates.
Potential vendors can download RFPs in a PDF format. Because RFPs are time sensitive, you can
schedule when the RFP posting would be live on the website and when it would be removed, thus
ensuring your website is kept up -to -date with minimal staff time required.
Rotating Homepage Banners
Rotating Homepage Banners is a great way for you to mix up the design on your site, and ensure that
your homepage always looks fresh and inviting. You can easily change the images at any time, and
each rotating image can be set to link to a different page on the site, allowing you to use the banner
area to highlight special features, events and services. This makes it a great marketing tool for your
city!
RSS FeedReader
In contrast to our RSS Feeds feature, which allows users to syndicate content from your website to
their readers such as My Yahoo, iGoogle, My MSN etc., the RSS FeedReader allows you to syndicate
content from other websites into your website. Syndicated content can vary and be selected by you
to include feeds about your overall organization or individual departments, making your website more
comprehensive and up -to -date.
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RSS Feeds
RSS (Really Simple Syndication) Feeds keep local residents, potential visitors, and other subscribers
up -to -date on important news, events, and announcements from your website. Users can subscribe to
your website and receive automatic updates in their RSS readers, mobile phones and personal
homepages (such as iGoogle, My MSN and My Yahoo!) as a convenient way of remaining current on
community events.
Service Directory
Key to serving your community is making it easy for them to find the services they need. While we
generally recommend organizing information by topic or service in addition to by department and
target audience, the interactive Service Directory allows users to filter or search a list of services by
category, department, and keyword, thus simplifying the entire process.
For each service in the directory, you can provide a title and description plus associate the service
with contacts in the Staff Directory.
Site Search
Having Site Search on a government website provides your community with the ability to find specific
content on the website. For your project, we will implement the free Google custom search engine
into your website. This powerful tool searches all the files on your site including documents such as
Word and. PDF files.
Sitemap Generator
Some people prefer to navigate from a central sitemap where they are able to quickly see a snapshot
of the overall website structure. Additionally, visually impaired people often use the sitemap as their
principal source of navigation because it is much faster for their screen reader software to move
through this than other navigation pages. The Sitemap Generator makes it easy for website visitors
and staff alike by automatically generating a sitemap based upon the current site hierarchy. When a
change is made to a page location on the website, it is automatically updated on the sitemap. This
ensures up -to- the - minute accuracy, and is much easier than staff having to maintain a static sitemap.
Spam Stopper
The Spam Stopper feature protects your website from spam. Users sending information to the
website through the Forward to a Friend, Feedback Submission and Guest Book components will be
asked to submit a verification code before making submissions, guaranteeing that any feedback sent
to the website comes from an actual person and not a robot or automated system. We include
reCAPTCHA to prevent these automated attempts by hackers.
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Staff Directory
It is often difficult for website visitors to find the correct person to contact in a government agency.
However, the useful Staff Directory component greatly simplifies this search. It can list all staff
persons, departments, even related agencies and partners, along with their contact information and
description of their role or area of specialization. Your website users will love the convenience,
simplicity, and accessibility; they can easily filter the list of staff based upon name, department, or
other criteria determined to be important to them.
Additionally, your staff will be pleased that they can make their email addresses available to others
without exposing their contact information to spammers. Our component "masks" email addresses so
that email- harvesting software used by spammers cannot automatically extract them from your
website.
Sticky News
Occasionally, the City may wish to spotlight news items that are particularly important to website
visitors, regardless of when the item was originally posted on the website. With the Sticky News
component, your staff will be able to identify news items as "sticky" and have them appear at the top
of the news listings on your homepage, even if it is an older item. This means that if a news update is
important, your staff will not have to worry about reposting it if it is pushed aside by newer items;
they simply need to identify it as Sticky News for it to be easily found by users. If multiple items are
selected as "sticky ", they will appear at the top of the news list in the order of their published dates.
Updated and Expired Content Manager
This handy administrative feature provides website administrators a snapshot of website activities
over a selected period of time, based on criteria defined by the administrator. An initial search can
display what content has expired, been updated or created over a specified date range, then can be
further filtered by content type or by department. Need to quickly find out what section of your
website hasn't been updated for a while? Curious to see which department has been most actively
creating new content? The Updated and Expired Content Manager makes website oversight easy!
User Permissions, Content and Security Roles
Unlike the basic permission options available on most content management systems (i.e. View, Author
and Approve), the Vision CMS features more advanced options. This includes the ability to create,
delete, copy, connect, and order pages, in addition to the ability to create, delete and edit
department and category controls, and manage other user accounts. Site administrators can create a
custom role, reflecting any configuration of the permissions listed above, and then assign individual
users to that role. Should the site administrator decide to change the settings for any custom role, the
restrictions on the users assigned to that role will be updated accordingly. This robust CMS feature
allows for near limitless options for determining your website's permissions and gives you the
flexibility to tailor editing and security roles to your organization's unique needs.
Below are two examples that fulfill our clients' most common needs; please note that these cannot be
accomplished in most other CMS's.
EXAMPLE 1:
Within the Parks and Recreation Group, the administrator wishes to define two roles: the first role is
an "assistant" role whereby users in this role can edit and copy content, but not delete content. The
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second role is a "supervisor" role that can edit, delete, copy, connect, move and order content. The
assistant role eliminates the chance that the assistant level users will accidentally delete and reorder
content. The supervisor role allows decentralization of content management while ensuring that a
supervisor only in the Parks and Recreation group can delete, move and reorder their content. No
mistakes will be made!
EXAMPLE 2:
Instead of having one administrator manage the entire CMS backend, the system can easily be setup
to separate out the Administrator permissions, sharing the workload and making it easier on
everyone.
visionMobile'
visionMobile dynamically converts all standard web pages and key components, such as the
Calendar, News and Newsletters, Job Postings, and FAQs, to your mobile website. Updates remain
simple and easy with dynamic posting to the traditional website and the mobile version. Also, intuitive
navigation allows users to go through all page levels with ease. Your website will be compatible with
all major smart phones including iPhone, Blackberry, Android, Windows Mobile phones and more.
Weather Update
Weather information is often important to visitors of government websites. By offering the local
weather on your own site, your online users will come into the habit of regularly visiting it and thus
become more familiar with the City and all that you have to offer them. For your website, we will
implement Yahoo weather for no charge.
Workspace
Tired of constantly checking the content management system for content changes needing approval?
Built especially to help manage the content approval process, the Workspace feature provides a
central location for website administrators to review all pending content changes for your website.
With a customized view that shows only the content assigned to YOU for approval, you can filter
items by content type, review the changes, and approve multiple items - all with this one great
feature!
Registration with Popular Search Engines
Being registered on popular search engines is a great way to improve your website's visibility, making
it easy for residents, potential visitors, and your other target audiences to find your City's online
portal. As a part of our services, Contractor will register your website with the top ten most widely
used search engines, putting you a step ahead of most other local government websites.
Optional Interactive Components and Features
Contractor creates custom solutions; therefore, we are able to offer you virtually any conceivable type
of function. Based upon our extensive knowledge of government needs, plus reviewing your existing
website, we believe the following additional components and features may be of benefit to you. We
can implement them now or at any time in the future. We list them to demonstrate that we have the
ability to be your long -term partner. They would be under an additional budget or you can "swap"
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certain Included Interactive Components and Features for Optional Interactive Components and
Features of equivalent value. Recommended components are:
❑ govTrack CRMT' ❑ Interactive Maps
govTrack CRM'
It is important for cities to provide their residents with advanced features for requesting services
online, saving both your users and your staff time. As an optional component, Contractor can
implement our advanced govTrack CRM for your website.
Your residents will be able to make service and information requests based on categories defined by
the City. Users can also send comments and files (such as photos of a street lamp requiring
maintenance, graffiti that needs to be removed, etc.) to the case processer so that they will have a
clearer idea of the work that needs to be done. These requests will be automatically routed to the
appropriate case processer and a confirmation email will be sent to the user. Passwords provided to
users will allow them to log -in and track the progress of their request throughout the process. Users
will also receive emails updating them on their requests.
Additionally, because govTrack CRM is integrated with the included Frequently Asked Questions
component, your users will also be able to check for common solutions to their problem before
sending it to the City.
Assigned case processers will be notified of service requests by email. After logging -in, an easy -to-
use queue will show them a list of pending requests, including highlighted overdue projects. Either
City staff or a contractor can be assigned as a case processer and receive service requests; since
requests do not need to be accessed via the Vision Content Management System, you do not need to
worry about granting access to the website's backend to non -City employees.
Interactive Maps
Interactive Maps are a great way for your residents and businesses to get a complete view of the City.
With them, website users can better plan moving, business relocation, public works, or other
activities. All of this can be done with interactive and accurate graphical representations of the City.
There are a number of different ways that Contractor can implement this component. It may be either
a 3 party component or one that we customize specifically for the City's needs. We could also
integrate your website with a GIS system, create Flash maps of the City, provide cost effective
Google maps or develop some other graphical representation. Because this has been implemented in
different ways for different clients, this is a component we could discuss in more detail during our
extensive consulting phase. This way, we can better assess your organization and community's needs.
Rest assured that regardless of how you chose to implement this tool, we will provide you with a
solution tailored specifically for your community.
Optional Maintenance /Support Plan
Beyond the initial three months, many of our clients opt to buy blocks of hours for maintenance and
technical support at a lower blended rate. Our maintenance and support plan is unique. Rather than
the standard 18% - 20% maintenance plan that includes upgrades and support, we offer a more
flexible and fair approach.
The problems with traditional maintenance contracts offered by our competitors are:
1'
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❑ You have no control over what goes into the annual upgrade so you may not get anything of
value to you - or anything at all!
❑ If the features you want are not in the upgrade, you may need to pay for additional
customization in addition to the maintenance contract you already paid for.
u If you want to add additional components, you will still need to request an additional capital
budget to cover the new development.
In our approach, you buy blocks of hours for maintenance and support at a lower blended rate. The
time can be used for maintenance and support on an as- needed basis throughout the year. At the
end of the year, you can apply any unused value towards an upgrade of the content management
system, customizations to your website, or implementation of new components.
The Vision Internet plan provides you maximum flexibility because:
❑ You set the amount you want to allocate for maintenance and enhancements on an annual
basis.
❑ If the annual upgrade does not contain functionality useful to you, you can simply "skip" the
upgrade and apply the unused value to additional components or enhancements.
❑ You are able to add new functionality to your site under maintenance budgets rather than the
harder to come by capital budget funds.
Most clients only use three to four hours of support/maintenance per quarter but will purchase a
maintenance contract of five to ten hours per month because of the exceptional value it provides for
future developments.
Integration of Third -Party Components and Databases
Today, there are many advanced components for such functions as class registration, credit card
transactions', e- commerce, GIS mapping, park and recreation services, permitting, service requests
(CRM), streaming video', and more.
VCMS can easily work with these components, provided they are web - enabled. Most of these types
of components can be given the same look and feel as your main website via modifications to the
presentation template. For your project, we will provide you with an HTML template that vendors of
these third -party components can use. We will also integrate links to these third -party components
into the overall website navigation. There are many examples of where we have used this approach,
including the Cities of College Station, TX; Diamond Bar, CA; Citrus Heights, CA; and many others.
Additionally, we are able to create web - interfaces for your third -party databases. Examples of
previous projects where we have done this include displaying tax records that were exported from a
main frame for Vanderburgh County, IN; displaying crime statistics from California State databases for
the City of Citrus Heights, CA; displaying travel options from various databases for several airlines
including United; and displaying staff and student contact information from school databases for the
UCLA School of Law.
These are just a few examples of our extensive experience working with third -party databases and
systems. While interfaces to third -party systems are not included within the budget, they are available
' Our standard online payment service is Authorize.Net. Integration of other services may result in additional
fees.
' Please note that we are partners with Granicus, who have provided streaming video services for many of our
government clients.
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for an additional fee. We can provide a firm quote for interfaces after analyzing the databases and
requirements during the consulting phase of your project.
THE VISION PROCESS
Contractor's process consists of six stages. In each, there are formal review and approval points to
give you full control of the project and ensure the final website meets your expectations. The Vision
Process is explained in the sections below.
Stage 1: Vision Stage
In the Vision Stage, we work with you to create the vision for your website now and for the future.
The Vision Stage places heavy emphasis on the objectives of the website and how it supports your
overall organizational goals.
To create the vision, we will:
❑ Prepare and tabulate surveys of key decision makers. The surveys will focus on goals and
objectives, what is good and bad about your current site, examples of sites you like, and many
other topics.
Li Review your existing website and the websites of other cities.
❑ Study examples of other websites you like.
❑ Hold onsite brainstorming and planning sessions with your web team.
❑ Collect all content and materials for the new website.
The heart of this stage is the onsite brainstorming and planning sessions where we discuss your
current website, the results of surveys, the needs of users and staff, and possible approaches for the
future. This serves to gain insights and create general support for the project. We will also discuss
operational considerations for once the website launches. This operational discussion will be a two -
way dialog where you provide us information about the operational needs of the City and we share
with you our experience and knowledge based upon the best practices we have discovered over the
years.
Stage 2: Concept Stage
In the Concept Stage, we will create the blueprint for realizing the vision. To do this, we will develop
the site infrastructure that includes:
❑ Creation of a navigation strategy that supports easy access to information.
❑ Categorization of pages according to the navigation strategy.
❑ Creation of a conceptual sitemap. The navigation or information architecture will take into
account your current needs plus allow for future expansion and growth.
❑ Recommendation of interactive components to support easy navigation through special types
of content, such as events and news.
Li Drafting of a homepage layout wireframe that shows the placement of key information and
dynamic content.
The Concept Stage will end with your approval of the sitemap and homepage layout wireframe.
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Stage 3: Design Stage
In this stage, our creative team will continue with the creative graphic design for your homepage,
based on the approved homepage layout wireframe. Our creative ability and expertise will allow us to
develop compelling graphic design to make your website look great, while maintaining its usability.
We will work very closely with your staff to establish a look and feel for the website that reflects your
unique identity.
Website /Graphic Design will include:
o Up to three homepage design concepts to establish direction.
Li Design of custom icons, buttons, screen elements, and backgrounds, if desired.
o Efficient and streamlined navigation and site architecture.
❑ Optimization for speed.
❑ Section 508 Accessibility Compliance.
❑ Consistent graphics, structure, and navigation design.
Towards the end of this stage, we will present final homepage design concepts for your approval.
You will select one for implementation in the new website.
Stage 4: Development Stage
This stage includes the interior page design and programming the website according to the approved
specifications and creative design. Programming will include the implementation of the Vision
Content Management System and development of the interactive components. With over five years
experience utilizing NET technology, we can ensure the quality of your website. Our creative team
will give direction for the sub -level page development and we can provide guidance on the best
practices for web content writing. We include in the scope of your project the migration of up to 200
pages into the new website.
Stage 5: Quality Assurance, Documentation, and Training Stage
While quality assurance is an integral part of every stage of the project, in the Quality Assurance
Stage we do extensive testing and reviewing of the website code. We will thoroughly follow an
exhaustive checklist of all pages and functions created during the development stage. We
recommend that you have a staff representative participate in this process to verify the site fulfills the
expectations for the project.
Within this stage, we will also provide a one day training consisting of a session for each department's
content author in addition to an overall system administrator. For content authors, we will train them
on how to create and update content using the content management system and for the
administrator, we will instruct them on managing security, system configuration, and other advanced
topics. A custom training manual and reference is provided for updating the website. The manual
incorporates screenshots from your website, making it easy for staff to understand and use.
Stage 6: Launch Stage
In the Launch Stage, the website is moved to the production server. We will install other necessary
software specified by Contractor, make necessary configuration changes, and transfer the code and
content. We again go through the final quality assurance process, ensuring the site transfers correctly.
After you approve that the website is ready to launch, the website will be made available to the
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public. We will continue to monitor the website over the next three months to make sure that the
entire site is functioning properly.
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Project Schedule
The table below shows our recommended development and launch schedule along with a list of key
deliverables /milestones.
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V ision Stage
❑ Stakeholder surveys
2 - 4 Weeks
❑ Onsite brainstorming and planning sessions
C oncept Stage
❑ Conceptualized sitemap
2 - 4 Weeks
❑ Homepage layout wireframe
Design Stage
❑ Unique custom graphic design
❑ Custom icons, buttons, screen elements and backgrounds
3 - 4 Weeks
❑ Complete navigation design
Development Stage
❑ Programming of the website
4 - 9 Weeks
❑ Migration of up to 200 pages of content
Quality Assurance and Documentation Stage
❑ Completed website
❑ Customized training manual
2 - 3 Weeks
❑ Onsite training
Soft Launch & Final Launch
❑ Move website to production server
• Continued final testing
2 Weeks
• Website goes live
T otal estimated time to launch 1 15
- 26 Weeks
* The schedu may vary largely depending on optional components and participant decision times.
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Exhibit A -1
Following is the Scope of Work for the City of Sanford's ( "City ") website to be performed by
Vision Internet ( "Contractor "). In this document the words "we," "us," and "ours" refer to
Contractor. The word "you" refers to City.
Implementation of the website will include:
• Attractive Design A website design that reflects the City, draws people in, and makes
it immediately obvious that the website is the best place to get information and access
resources.
• Intuitive Navigation Information should be easy to find with the most important
information accessible from the homepage to make it easier for website visitors.
• Vision Content Management System T ' : Contractor will implement the Vision Content
Management System (VCMS) to facilitate management of content to non - technical staff
throughout the City.
• Integrated Interactive Components and Features Interactive components and
features will make the website more engaging while improving usability and simplifying
content updates for staff.
• Integrated Web 2.0 /Gov 2.0: Your new website should include Web 2.0 features such
as RSS feeds, "Bookmark & Share" links, and links to Google Maps to enable more
immediate, fluid and targeted communications to your audiences.
• Integration of Third -Party Components and Databases Existing web - applications
and databases should be incorporated to the new website.
Each of these recommendations is discussed in more detail in the sections that follow.
AttractlR r'#- -3 �„
City will have a design that makes it stand out among cities on both a regional and national
basis. The City's website will be inviting, easy to use, and will reflect your unique identity. This
will be accomplished through the following design characteristics:
• Creative design that reflects your community and that captures the essence of the City.
• Highly functional layout that makes important information available from the
homepage and pages throughout the site.
• Photos and collages of recognizable landmarks, scenery of the City, and the local area.
• Consistent look and feel throughout the site to make it easier for website visitors to
navigate the site and find information they need.
• Section 508 Compliance making it accessible to persons with disabilities.
• Easy to use drop down menus helping users to quickly understand navigation and
locate information with the least amount of clicks.
• Breadcrumbs showing the user's current path to let them know exactly where they are
on the website.
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Exhibit A -1
Intuitive Naviaatior,
For your website, we recommend organizing information by department, topic, and /or target
users. Contractor's approach allows users to find information in the variety of ways that are
most important to them. This is because content is available through multiple "paths" making it
simple for users to search the site regardless of their preferred method.
The City's website will utilize VCMS which was created in Microsoft ASP.NET and SQL Server.
Upon final payment, Contractor will provide City with the source code for City's own use.
VCMS includes numerous Web 2.0 /Gov 2.0 features built in. These helpful and handy features
include RSS feeds, "Bookmark & Share" links, and more.
Interactive Lomponents and f-e
In addition to the creative design, effective navigation, and easy to use VCMS, we will provide
the City with interactive components for managing special types of content.
The Interactive Components to be utilized are:
• Archive Bin
• Link Library
• Audit Trail Log
• Multiple File and Image Uploading
• Automatic Content Archiving
• Role -Based Security
• Content Review and Publishing
• Submission Validation (reCAPTCHA)
• Component Manager
• Recycle Bin
• Content Scheduling
0 Updated and Expired Content
• Document Central
Reporting
• Email Address Masking
• Web Traffic Statistics'
Image Library
• Workspace
• Advanced WYSIWYG Editor
• Paste from MS Word
• Search and Replace
• Spell Checker
• Style Gallery
• Table Wizard
• Undo /Redo
• Automatic Breadcrumbs
• Connected Pages
' Included with Contractor hosting.
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• Link Redirect
• Navigation Control
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Exhibit A -1
Content Categories
•
Page Linking
Dynamic Drop Down Menus
•
Single- Source Publishing
• Error 404 (Page Not Found) Handling
•
Site Search (Google CSE)
• External Link Splash Page
•
Sitemap Generator
• Friendly URL Manager
• Business Directory
•
Job Postings
• Calendar System (Monthly, Weekly,
•
News and Newsletters
Daily, and Yearly Views)
•
RFP Postings
• Community Spotlight
•
Rotating Homepage Banners
• Dynamic Homepage
•
Service Directory
Form and Survey Tool
•
Staff Directory
• Frequently Asked Questions
0
Sticky News
• GovBlog
•
Weather Update
Department -Level Administration
• Calendar
• FAQ
• News
• Photo Gallery
• Staff Directory
• Department -Level Navigation
• Department -Level Sitemap
• Dynamic Department Homepages
Agenda and Minutes Manager
• Audio and Video Embedding`
Bookmark and Share
• e- Notification
Emergency Homepage Alert
• Event Share
• Automatic Alt -Tags
• Forward to a Friend
• Integrated Twitter Tm API
• Photo Gallery
• RSS FeedReader
• RSS Feeds
• Printer Friendly Pages
z Contractor does not provide streaming media; however, the Vision CMS is able to embed
videos such as YouTube.
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Exhibit A -1
Dynamic Reader Download Links • Table Accessibility Tools
• Google Translation Integration
Each of these interactive components is described in detail below.
Customization of the Vision Content Management System includes the frontend graphic design
and layout as well as adding or subtracting fields for your specific needs.
Arinninistratir,n Tn,)!r
VCMS includes a number of functions that make it extremely easy for your non - technical staff to
manage website content. The most important include:
• Browser -Based Administration that allows for easy management of content by anyone
who is familiar with surfing the Internet and using basic word processing programs.
There is no need for your staff to know programming when updating content. This
allows authorized staff members to update, delete, and create new pages based on a
predefined template, and insert them into the website's navigation.
• Email Address Masking which prevents spammers from getting the email addresses of
your employees when crawling your site.
• Multiple File Upload where users can upload multiple files from multiple locations
simultaneously.
• Page Hiding which allows staff to hide unpublished pages from public viewing.
• Page Linking that enables you to easily create links to any page in the website or to
other websites.
• Paste Text from Microsoft Word to make it easier to add content to the website while
stripping MS Word formatting and converting it to HTML.
• Search and Replace component that replaces a word or phrase within the page.
• Secure Administration that offers password protection to content management
functions. Our sophisticated component allows you to grant management rights to
specific users or groups of users. Administration rights can be granted to the entire site
or restricted to specific areas or types of content (i.e. by department).
• Single Source Web Publishing that permits administrators to update a single web page
and reflect those changes on multiple pages throughout the site.
• Spell Check to help you create content that is free of any embarrassing spelling errors.
• Styles that can be applied to such elements as text, headers, and lists, thereby enabling
you to create web pages with a consistent look.
• Undo, Redo, and Trashcan tools giving you the ability to recover from mistakes.
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Exhibit A -1
• WYSIWYG Text Editor that is based upon standard document creation components that
make it easy for your non - technical staff to edit and format text. With the WYSIWYG
(What You See Is What You Get) editor, they can change font styles, colors, sizes, and
formatting such as bold, italics, and underlining.
A uto Archivin
With Auto Archiving, your calendar, event, and news items are automatically archived on the
website. This archive system helps ensure that information is available for future reference by
both your staff and citizens.
Automatic Alt -Taps
Automatic Alt -Tags for images ensures compliance with Section 508 of the American Disabilities
Act. The Alt -Text, which is a short description added to your images, helps those reading
content on your website with a screen reader to understand what the image is about.
Automatic Image R esizing
The Vision CMS features Automatic Image Resizing, which converts your photos and graphics,
into web ready images optimized for display on your web pages. Images are resized by the
system upon upload, and files of non -web format such as .bmp and .tif are automatically
converted to the web - friendly .jpg format.
Bookmark and Share
The Bookmark and Share component is a Web 2.0 feature that helps you spread your content
across the web. It makes it easy for website visitors to bookmark and share your content among
their favorite social destinations on the web. This tool allows website visitors to share your
content with popular social networking and news sites including Facebook, Twitter, Delicious,
Digg, Reddit and MySpace.
One way to promote local businesses is the use of a Business Directory in the City's website.
This supports local industry and businesses by increasing their ability to reach a
national /international market while at the same time making residents more aware of them.
When you list businesses on your website, their individual websites may receive higher
placement in search engines because of your link to them.
The Business Directory is an interactive index of local businesses. Your staff can post a
business's name, description, location, contact information, links to their sites, and, if available,
a graphic (i.e. logo or photo). Users would then be able to browse an alphabetical listing of
these businesses or filter the directory based upon categories you define.
Calendar System
Interactive calendars are a staple of local government websites and are an essential tool for
your site's success. The dynamic Calendar System can be used to improve attendance at your
events and meetings by making it easier for users to find the types of events important to them.
The Calendar System allows staff to create calendars for any department or category your staff
chooses. These calendars can share events, preventing duplication of effort.
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Exhibit A -1
Calendars can be implemented in a user - friendly monthly or yearly format. To assist users
further, your website's Calendars will have filtering tools that allow them to find information by
month, category, or even departments. This makes it quite easy to locate specific information.
Our dynamic Calendar System contains a number of advanced functions including:
• Recurring events function
• Automatic archiving
• Integration with e- Notification component
• Ability to create and assign filtering categories to events
• Ability to restrict use of categories by specific staff
• Ability to control which events to include on the homepage of the site
• Ability to insert calendar pages anywhere in the site navigation
• Ability to apply different calendar formats including standard monthly calendar and a
listing of events
• Add to my Outlook calendar link
• Automatic event address link to Google Maps for driving directions
• Automatic RSS feeds
NOTE With the e- Notification component, calendar events may also be broadcast to
subscribers via email.
Component Manager
The Component Manager allows your administrator to create dynamic and user - centric pages.
Depending on the settings, content in the page can be automatically displayed and expired
without any managerial time from the administrator. For example, the administrator can create
a component page displaying events of a particular category and /or department. When an
event has expired, it will automatically be placed in a past events view. In addition, for some
components, there are multiple views to layout content to enhance users' usability experience.
This feature gives you the flexibility to create dynamic content pages in most any area of your
website.
Community Spotlight
Being able to draw attention to important information is a necessity on a local government
website. With the Community Spotlight, your website can have a prominent area on the
homepage that highlights community events, announcements, and other information that would
be especially important to your residents. Your staff will be able to link Community Spotlight
notices to webpages with additional details and change the highlighted item to reflect current
community events.
Content on your website may be relevant to different departments, and thus may need to
appear in different navigation areas throughout the site. Connected Pages, unique to
Contractor, allows you to create multiple instances of any web page and place them in different
areas of the website. Changes made to any instance of a Connected Page are reflected
immediately across all other instances, saving your staff precious time and eliminating
duplication of effort, while keeping information on the website consistent and easy to find.
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Department Ma
Key components on your website, including the dynamic Calendar System, News and
Newsletters, Frequently Asked Questions, and Job Postings, are setup to allow end -users to
filter through content by department. Additionally, your departments can choose to display
their department- specific items on their own custom pages. For example the Parks and
Recreation department can have their own events on their own calendar.
To provide consistency throughout the site, these department settings are managed in one -
central location similar to the Component Category Manager. The Department Manager allows
your website administrator to add unlimited departments, rename existing department names,
and delete any unused departments from the list. Any change made from this component will
automatically be reflected on all department functions throughout the website. Instead of
limiting you to a certain number of department entries, this component empowers you with
UNLIMITED potential as you maintain your website now and in the future.
Document Central
One of the main reasons people visit a local government website is to get information and
download important documents and forms. With the Document Central, website visitors can
easily find the information they need, and you can slash printing and distribution costs for all
types of documents.
Based on our extensive experience in content management, we recommend a centralized
location for all documents. This allows website visitors to browse for documents from a single,
categorized location as well as to access information from individual pages within the website.
Furthermore, it allows easier administrator management of files, thus preventing confusing links
and ensuring there are not multiple versions of the same document throughout the site. To
prevent broken links in the website, the Document Central prevents deletion of linked
documents and provides a complete list of pages linking to the document to simplify website
administration.
We recommend all documents be stored in Adobe Acrobat PDF format to enable everyone to
view them, regardless of platform. However, you may upload most types of files including
Microsoft Word, Excel, graphics files, and audio or video clips.
Dynamic Breadc
Dynamic Breadcrumbs are an automated navigational aid that displays the website visitor's
current path on the top of each page to let them know exactly where they are on the website.
The breadcrumbs provide your website visitors an extra method of navigating the site.
Dynamic Homepage
It is important on a city website to list the most current news, press releases, or events. This
keeps the community informed while ensuring the website is fresh and timely. It also exposes
website visitors to important information they may not necessarily be looking for.
A Dynamic Homepage automates this process for your staff by displaying the most recent
information and automatically removing it when it is no longer relevant. It will save your staff
time while guaranteeing that your homepage is up -to -date.
e- Notification
Increase communication, draw in more repeat users, and get important information out more
quickly, using our email based e- Notification tool. Our tool provides a sign -up box allowing
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users to add their email addresses to receive important notices, and set their preferences for
the e- Notifications they would like to receive. Each registration is verified via a confirmation
email that the user must respond to in order to complete the registration process. This same
mechanism allows each user to change preferences including opting out from subscription lists.
To better manage the e- Notification process, your staff can see how many subscribers there are
for each category, plus edit subscriber information and export the subscriber database for use
in other systems.
The best part about our e- Notification tool is that it also integrates with the Calendar, Job
Postings, RFP Postings, and News and Newsletter components, giving you the ability to
broadcast event and news content from your website to your subscribers. There is no need to
recreate the content. This integrated approach enables your users to sign up for different types
and categories of content on a single subscription page in order to have it delivered directly
into their email box.
Emergency Homepage Alert
In the case of an emergency, it is extremely important for local governments to reach out to
residents in the most efficient way possible. By doing so, potentially life saving information
reaches those who need it most. Notifying the City's website users is simple with the
Emergency Homepage Alert. The notice is easily customized and can be prepared in advance
with common evacuation or shelter information. The Emergency Homepage Alert would
prominently cover the main area of the homepage so users would not miss it.
Form /Survev Tool
Interactive forms are the staple of an effective government website. They allow users to
communicate and interact with their government at convenient times. Contractor's Form /Survey
Tool can be used for asking questions, getting feedback, or submitting applications. Keep in
mind that these online forms can be used for replicating many paper forms the City uses,
including service requests.
The Form /Survey Tool also provides you with the ability to easily create your own online surveys
and track the results in real -time. In contrast to the traditional paper survey approach, online
surveys are more convenient because they eliminate the time and expense of mailing back
responses. Furthermore, you can display the results in several formats, including graphical
representations. This allows your staff to aggregate the responses and view them in report
format.
The tool supports fill in the blank, multiple choice, multiple select, and ranking type questions. It
also has an export function so you can analyze the results using Excel or any other program
capable of importing CSV files. This is a third party tool, so only graphic design may be
customized and the Approval Cycle functionality is not available.
What better way to build traffic to your website than through the Forward to a Friend
component. In content rich websites like yours, people will often find information they want to
share with others. With the Forward to a Friend component, you can easily forward a page of
interest to a coworker, friend or colleague. Additionally, the interactive components will
automatically have a link for forwarding to a friend. The simple form asks for both the sender
and recipient's email addresses and, if they care to, allows comments to be sent with the page
link. The recipient will receive a short email from their colleague directing them to a specific
page on your website. This component empowers your online visitors to share information from
your website that they find particularly useful.
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Asked r)l_ ri -;nnr•
Frequently Asked Questions (FAQ) are a website staple that visitors have come to expect. While
traditional FAQs consist of long lists of questions that may overwhelm users, our component
provides a simple and easy way for them to find the information they need. Website visitors are
able to browse the list of questions (and answers) by categories you define. Multiple categories
may be assigned to each question so that your visitors will be able to find answers based upon
the category that best matches what they are looking for.
Your staff will also love the feature because our component presents a much simpler solution to
creating FAQs. Questions and their associated answers are submitted through a simple and
centralized interface. Our component does the rest!
I Want i �_,.
An action- oriented "I Want To..." navigation menu provides your website visitors with an easy,
intuitive way to find the services they are looking for. Residents simply select an action from the
menu (such as "pay," "sign up for," "download," etc.), select a specific action type (such as
"pay — parking ticket" or "download — planning documents "), and they will be instantly directed
to a page with the information or services they require.
Image Li
The Image Library is a centralized place where all images used in the website are stored. This
saves space because only a single version of each image is used on the entire site. This also
provides greater control, as you can restrict the ability to add new images to specific staff
members within your organization. Images remain archived when deleted to prevent accidental
broken links within the website while the content management system tracks all pages using
individual photos to make it easier for you to replace images in individual pages.
The Image Library also incorporates several components that make managing images much
easier. They include automatic scaling and sizing of photos to the maximum size recommended
for your website plus automatic alt -tag insertion for images added to pages to ensure future
Section 508 compliance.
Job Postin
Job Postings is one of the most popular types of content on local government websites. By
posting jobs within the site, you are both attracting possible candidates and averting the flood
of telephone inquiries about positions that do not exist. This, of course, keeps your
administrative costs down.
Our Job Postings component makes posting jobs a snap. Your HR staff fills out a simple form
with fields such as position, department, salary, and benefits. Staff can schedule when postings
go live on the website and when they expire, thus simplifying the process and reducing your
administrative time and costs.
To make it easy for users, postings can include interactive components for filtering available
positions by category, type of position, posting date, and salary. As is normal for all our
components, your staff is able to define the categories or classification of Job Postings.
NOTE: With the e- Notification component, job postings may also be broadcast to subscribers
via email.
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Mlultilincmal Translatinn
It is important to reach non - English speaking residents; they are a major audience that may
require your services. As part of your project, we can implement the free Google translation link
in your website. This link will direct website visitors to the Google translation website.
We will provide links at the top of your homepage that allow for easy navigation between the
different language sites. We are one of very few vendors that have specific experience
developing foreign language websites. We have created websites in Spanish, Chinese, Haitian
Creole, and Danish.
NOTE: Please note that without this component, you can still add your non - English content
directly into the Vision Content Management System. This can simply be treated as a
department. While the graphics would not be changed in the navigation and headers, the
alternate language text could be added directly by your staff. This approach is beneficial when
you only need a few non - English pages.
I�1?vinatinn C7nntrni
With Navigation Control, you can easily add, delete, or move pages within the website, allowing
you to create new pages for departments, programs, or other important information whenever
it is necessary. Your website will also include drop down menus, which allow your website
visitors to browse deeper into the site without clicking, so they can find information quickly and
easily.
Ne\n!s and Newsletter-
By posting news on your site, you will improve communication with your target audiences. Our
experience is that news can take many forms, including press releases, newsletters, feature
stories, and "what's new" content. With our News and Newsletters component, each of these
types of news can be implemented onto a single section of the website or have their own
separate area. To ensure usability for website visitors while providing simplicity for staff, news
content is automatically moved to an archive section at a predefined interval after publishing.
Website visitors can also browse the archive by category. This is a great way to provide a
historical archive while making site administration easy. Additionally, RSS feeds of the News and
Newsletters are automatically available to website visitors.
NOTE. News and Newsletters integrates with eNotification for broadcasting information to
subscribers via email.
Photo Gallery
Nothing spices up a website like pictures. With our Photo Gallery component, your website
visitors can browse through images of your beautiful city and its exciting events. Users can view
photo albums defined by your staff, and either look at images via thumbnails or a slide show.
Simply upload the image from the Image Library to the new album and add a caption;
thumbnails are created and added to pages based upon the predefined template. To make it
easier for website users to find photo albums of particular events, the Photo Gallery may be
viewed as either a thumbnail display or as a Flash view listing.
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Printable Pages
Your website visitors will be able to print out virtually any page on the website with Printable
Pages. When a webpage is printed, it will be formatted into a printer friendly format to make it
easy to read content offline.
Quick Links
Quick Links will make it even easier for users to find your website's most popular pages. Your
staff can easily manage a list of Quick Links in a special drop down menu in the website header
or on the homepage itself, allowing you to highlight popular pages or featured links on your
website.
RFP Postings
To make future Requests for Proposals simpler, easier to manage, and more cost effective, the
website can include an RFP Postings where they can be posted along with amendments and
updates.
Potential vendors can download RFPs in a PDF format. Because RFPs are time sensitive, you can
schedule when the RFP posting would be live on the website and when it would be removed,
thus ensuring your website is kept up -to -date with minimal staff time required. Additionally the
RFP Postings can be integrated with our e- Notification system to alert users by email.
Rotating Homepage Banners
Rotating Homepage Banners is a great way for you to mix up the design on your site, and
ensure that your homepage always looks fresh and inviting. You can easily change the images at
any time, and each rotating image can be set to link to a different page on the site, allowing
you to use the banner area to highlight special features, events and services. This makes it a
great marketing tool for your city!
RSS FeedReader
In contrast to our RSS Feeds feature, which allows users to syndicate content from your website
to their readers such as My Yahoo, iGoogle, My MSN etc., the RSS FeedReader allows you to
syndicate content from other websites into your website. Syndicated content can vary and be
selected by you to include feeds about your overall organization or individual departments,
making your website more comprehensive and up -to -date.
RSS Feeds
RSS (Really Simple Syndication) Feeds keep local residents, potential visitors, and other
subscribers up -to -date on important news, events, and announcements from your website.
Users can subscribe to your website and receive automatic updates in their RSS readers, mobile
phones and personal homepages (such as iGoogle, My MSN and My Yahoo!) as a convenient
way of remaining current on community events.
Service Directory
Key to serving your community is making it easy for them to find the services they need. While
we generally recommend organizing information by topic or service in addition to by
department and target audience, the interactive Service Directory allows users to filter or search
a list of services by category, department, and keyword, thus simplifying the entire process.
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For each service in the directory, you can provide a title and description plus associate the
service with contacts in the Staff Directory.
Site Audit Reports
Your staff will be able to measure your website's progress using our content management
system's Site Audit Reports. From the backend of your website, staff will be able to view reports
on expired and published pages. This is particularly useful for keeping track of what content is
available via the website. Additionally, staff can view the number of pages or items there are on
the website via a content count feature.
Site Se am-!-,
Having Site Search on a government website provides your community with the ability to find
specific content on the website. For your project, we will implement the free Google custom
search engine into your website. This powerful tool searches all the files on your site including
documents such as Word and .PDF files.
Sitemap Generator
Some people prefer to navigate from a central sitemap where they are able to quickly see a
snapshot of the overall website structure. Additionally, visually impaired people often use the
sitemap as their principal source of navigation because it is much faster for their screen reader
software to move through this than other navigation pages. The Sitemap Generator makes it
easy for website visitors and staff alike by automatically generating a sitemap based upon the
current site hierarchy. When a change is made to a page location on the website, it is
automatically updated on the sitemap. This ensures up -to- the - minute accuracy, and is much
easier than staff having to maintain a static sitemap.
Staff Directory
It is often difficult for website visitors to find the correct person to contact in a government
agency. However, the useful Staff Directory component greatly simplifies this search. It can list
all staff persons, departments, even related agencies and partners, along with their contact
information and description of their role or area of specialization. Your website users will love
the convenience, simplicity, and accessibility; they can easily filter the list of staff based upon
name, department, or other criteria determined to be important to them.
Additionally, your staff will be pleased that they can make their email addresses available to
others without exposing their contact information to spammers. Our component "masks" email
addresses so that email - harvesting software used by spammers cannot automatically extract
them from your website.
Updated and Expired Content Reporting
This handy administrative feature provides website administrators a snapshot of website
activities. An initial search can display expired content, created or updated content, then can be
further filtered by content type or by department. Need to quickly find out what section of your
website hasn't been updated for a while? Curious to see which department has been most
actively creating new content? The Updated and Expired Content Manager makes website
oversight easy!
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1.Ne:i±her I,_lra&ato
Weather information is often important to visitors of government websites. By offering the local
weather on your own site, your online users will come into the habit of regularly visiting it and
thus become more familiar with the City and all that you have to offer them. For your website,
we will implement NOAA or Yahoo weather at no charge.
Tired of constantly checking the content management system for content changes needing
approval? Built especially to help manage the content publishing process, the Workspace
feature provides a central location for website administrators to review pending content
changes for your website before they are published. This view is customized to show only the
content relevant to you that is ready for publishing approval. You can filter items by content
type, review the changes, and approve multiple items — all with this one great feature!
OPTIONAL INTERACTIVE COMPONENTS AND FEATURES
Contractor creates custom solutions; therefore, we are able to offer you virtually any
conceivable module or function. We believe these optional interactive components and features
are most relevant to your needs:
• Approval Cycle
• govTrack CRM
• visionMobile
Because our content management system is so flexible, you may add these at any time in the
future for an additional budget.
Approval Cycl
For websites where content authorship and updates are distributed throughout an
organization's departments, it is helpful to implement the Approval Cycle where content
updates and changes do not go live on the website until one or more persons have approved
them. Our clients find that having the Approval Cycle allows website maintenance to be
delegated while ensuring consistency throughout the site. This eliminates errors and the posting
of inaccurate content.
Our Approval Cycle allows you to segment the management of content by groups of users
(such as departments), in addition to types of content as determined by the interactive
components. Unlike most content management systems available today which restrict you to
only two -step workflows such as authoring and publishing, the Vision CMS is extremely flexible
allowing you to define as many workflows as you require with as many steps in the approval as
you deem necessary! As your work requirements change overtime, you will want the flexibility
and scalability of the Vision CMS to customize your current and future approval process needs.
govTrack CRM
It is important for the City to provide its residents with advanced features for requesting
services online, saving both your users and your staff time. As an optional component,
Contractor can implement our advanced govTrack CRM for your website.
Your residents will be able to make service and information requests based on categories
defined by the City. Users can also send comments and files (such as photos of a street lamp
requiring maintenance, graffiti that needs to be removed, etc.) to the case processes so that
they will have a clearer idea of the work that needs to be done. These requests will be
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Exhibit A -1
automatically routed to the appropriate case processer and a confirmation email will be sent to
the user. Passwords provided to users will allow them to log -in and track the progress of their
request throughout the process. Users will also receive emails updating them on their requests.
Additionally, because govTrack CRM is integrated with the included Frequently Asked
Questions component, your users will also be able to check for common solutions to their
problem before sending it to the City.
Assigned case processers will be notified of service requests by email. After logging -in, an easy -
to -use queue will show them a list of pending requests, including highlighted overdue projects.
Either City staff or a contractor can be assigned as a case processer and receive service
requests; since requests do not need to be accessed via the Vision Content Management
System, you do not need to worry about granting access to the website's backend to non -City
employees.
visionMobile"
visionMobile dynamically converts all standard web pages and key components, such as the
Calendar, News and Newsletters, Job Postings, and FAQs, to your mobile website. Updates
remain simple and easy with dynamic posting to the traditional website and the mobile version.
Also, intuitive navigation allows users to go through all page levels with ease. Your website will
be compatible with all major smart phones including iPhone, Blackberry, Android, Windows
Mobile phones and more.
Optional Maintenance Plan
Beyond the initial three months, many of our clients opt to buy blocks of hours for maintenance
and technical support at a lower blended rate. Our maintenance and support plan is unique.
Rather than the standard 18% - 20% maintenance plan that includes upgrades and support, we
offer a more flexible and fair approach.
While other companies tout their all inclusive support, upgrade, and maintenance packages,
their clients confirm that upgrades are rarely provided and implementation fees often apply to
make the upgrades work correctly. Further with our competitors:
• You have no control over what goes into the annual upgrade so you may not get
anything of value to you — if anything at all!
• If the features you want are not in the upgrade, you may need to pay for these features
in addition to the maintenance contract you already pay.
• If you want to add additional components, you will still need to request an additional
capital budget to cover the new development.
In our approach, you buy blocks of hours for maintenance and support at a lower blended rate.
The time can be used for maintenance and support on an as- needed basis throughout the year.
At the end of the year, you can apply any unused value towards additional services such as
implementation of new components.
The Vision Internet plan provides you maximum flexibility because:
• You set the amount you want to allocate for maintenance and enhancements on an
annual basis.
• If the upgrade does not contain functionality useful to you, you can simply "skip" the
upgrade and apply the unused value to additional components or enhancements.
• You are able to add new functionality to your site under maintenance budgets rather
than the harder to come by capital budget funds.
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Most clients only use three to four hours of support/maintenance per quarter but will purchase
a maintenance contract of five hours per month because of the exceptional value it provides for
future developments.
Integration of 7 74 =rd- -Party Components and Databases
Today, there are many advanced components for such functions as:
• eCommerce and ePayment
• GIS Mapping
• Park and Recreation Services
• Permitting
• Service Requests (CRM)
• Streaming Video
• Others
VCMS can easily work with these third -party systems, provided they are web - enabled. Most of
these types of components can be given the same look and feel as your main website via
modifications to the presentation template. For your project, we will provide you with an HTML
template that vendors of these third -party components can use. We will also integrate links to
these third -party components into the overall website navigation. There are many examples of
where we have used this approach, including the Cities of Newport Beach, CA; Wilsonville, OR;
Rancho Cordova, CA; and many others.
Another approach is to create a web interface for existing third -party databases. We used this
approach in displaying tax records exported from a mainframe system for Vanderburgh County,
IN; crime statistics from California state databases for the City of Citrus Heights, CA; Contractor
information from city databases for City of Hamilton, OH; and staff and student contact
information from school databases for the UCLA School of Law.
These are just a few examples of our extensive experience working with third -party databases
and systems. While interfaces to third -party systems are not included within the budget, they
are available for an additional fee. We can provide a firm quote for interfaces after analyzing the
databases and requirements during the consulting phase of your project.
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Contractor's process consists of six stages. In each, there are formal review and approval points
to give you full control of the project and ensure the final website meets your expectations. The
Vision Process is explained in the sections below.
Stage 1: Vision Stage
In the Vision Stage, we work with you to create the vision for your website now and for the
future. The Vision Stage emphasizes the objectives of the website and how it supports your
overall organizational goals. This vision then guides each subsequent step in the process.
To create this vision, we will:
• Prepare and review a survey document which will focus on goals and objectives.
• Review your existing website and those of other cities.
• Study examples of other websites you like.
• Review project goals and timeline.
• Collect content and materials for the new website.
The heart of this stage is defining the vision for the project, setting goals, and timeline to
ensure the project's success.
Stage 2: Concept Stage
In the Concept Stage we realize the vision through:
• Defining the navigation strategy.
• Review and recommendation of interactive components and features to ensure
streamlined navigation through special types of content.
• Creation of a homepage layout wireframe that shows the placement of key information
and dynamic content.
The Concept Stage will conclude with your satisfaction and approval of the homepage layout
wireframe.
S tage 3: Design
In the Design Stage our team continues with the graphic design for your homepage. Our
creative ability and expertise allows us to develop a compelling graphic design while
maintaining its usability. We work closely with your staff to establish a look and feel that reflects
your community. Our world -class designers take the time to create a truly professional design
that incorporates graphics, photos, fonts, colors, and other design elements that fit together to
create a stunning, harmonious design. For examples of our design work, please refer to page
5 of the proposal. We create a unique homepage design concept based upon your direction
and input plus do all revisions as necessary. The Design Stage will conclude with your
satisfaction and approval of the homepage design comp.
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Stage 4 Development_ Stage
During the Development Stage the process continues as we create the interior page design
then program the website. Development includes implementation of the Vision Content
Management System and integration of the interactive components and features. Quality is
ensured by our extensive experience, testing, and the proven Vision CMS
Included in the scope of your project is the content migration of up to 50 pages into the new
website. We can provide guidance on the best practices for web content writing and will train
your staff on the best approach for migrating additional content. Alternatively, at your request
we can provide a price quote to migrate additional pages.
Migration is not a simple cut - and -paste process. As part of our migration service, we review the
formatting and layout of each page, reformat it using the new site's design styles, and lay it out
in a way that conforms to industry best practices for impact and readability.
For more information about the Vision Content Management System', please refer to page 21
of the proposal.
Stage 5: Quality Assurance, Documentation, and Training Stage
While quality assurance is an integral part of every stage of the project, in the Quality
Assurance, Documentation, and Training Stage we:
Perform extensive functional testing.
• Review content.
• Create a custom training manual that incorporates actual screenshots of your site.
• Provide administrator and content editor training.
For your project we will provide our web -based training. This train - the - trainer approach
teaches your project manager how to use the site for content editing in addition to detailed
instruction on advanced administrative functions including system configuration, system
maintenance, reporting, and strategies for future expansion. Alternatively, onsite classroom -
style training is available for an additional fee of $3,290 for the first day and $1,250 for each
additional day — inclusive of travel costs and travel time. Classroom -style training is in two
sessions. One for your staff members on content editor training and the other session for
advanced administrator training. You would simply need to provide a location with computers
and internet access and we recommend up to ten people per session. Typically one or two days
are adequate since our system is so easy to use and comprehend.
Note that the custom training manual incorporates screenshots from your website, making it
easy for staff to understand and use. It is an excellent reference for new staff to use as well.
Stake. 6: La unch St ake
In the Launch Stage, the website is moved to the production server. Our launch process
includes the installation of necessary software specified by Contractor, making configuration
changes, and transferring code and content. Once transferred, we again go through the final
quality assurance process to ensure the site transferred correctly plus do a final check for
broken links, Section 508 compliance, and others. The site will be available to the public upon
your final approval.
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The table below shows our recommended development and launch schedule along with a list of
key deliverables /milestones.
Vision Stage
• Initial kick -off call with City's project manager
Survey preparation and review
2 — 4 Weeks
• Review project goals and timeline
Concept Stage
• Define navigation strategy
2 — 4 Weeks
Homepage layout wireframe
Design Stage
• Unique, custom graphic design
• Custom icons, buttons, screen elements, and backgrounds
3 — 4 Weeks
• Homepage design comp
Development Stage
• Implementation of Vision CMS"
• Integration of interactive components
4 — 9 Weeks
• Migration of up to 50 pages of content
Quality Assurance, Documentation, and Training Stage
• Final testing
• Customized training manual
2 — 3 Weeks
• Training
Soft Launch & Final Launch
• Move website to production server
• Completed website
2 Weeks
• Website goes live
Total estimated time to launch
15 — 26 Weeks
* The schedule may vary depending on optional components and participant decision times.
ADDITIONAL TERMS
1. Contractor will provide the above services to City in exchange for payment of fees and
compliance with the Terms and Conditions of this Agreement. It is agreed that Christopher
McDeed will be project manager for the City.
2. Contractor agrees to perform Website Development as described above as "Exhibit A -1"
at a price of $19.975. Contractor will not be performing the work in Attachment A of Exhibit A
referenced in the City of Kissimmee contract.
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Exhibit A -1
3. Documents & Data, Licensiniz of Intellectual Property: This Agreement creates a
non - exclusive and perpetual license for City to copy, use, or modify for its own use, any and all
copyrights, designs, and other intellectual property embodied in this website, which are prepared
or caused to be prepared by Contractor under this Agreement ( "Documents & Data "), to which
Contractor retains ownership of all intellectual property rights. Notwithstanding anything to the
contrary in any of the agreement documents, City understands and agrees that Contractor shall
retain all right, title, and interest to the Vision Content Management System (also known as the
Vision Internet Content Management System, VCMT, VCMS and the Vision Content
Management Tool), and Dynamic and Interactive Components.
4. City understands and agrees that Contractor will develop website frontend to be
compatible with Internet Explorer 8.0 and 9.0 and Firefox 4.0. Website backend will be
compatible with Internet Explorer 8.0 and 9.0. Website may not be compatible with previous or
future versions. Website will be optimized for 1024 x 768 pixels resolution or above. City
understands and agrees that the website will be developed with Hypertext Markup Language
( "HTML "), JavaScript, and Microsoft ASP.NET ( "MS- ASP ") interfaced with a database created
in Microsoft SQL Server 2008 R2 ( "MS- SQL"). City understands and agrees that the website is
developed to run on a Microsoft Windows Server 2008 R2 ( "MS- Server"). visionMobile if
provided under this Agreement, will be compatible with iPhone OS Safari 4, Android Chrome 4,
Windows Mobile OS IE 6, B1ackBerry Browser 4.5 and 5.0, Opera Mini 4 and 5, and Palm
webOS. visionMobilJ may not be compatible with previous or future versions.
visionMobilJ if provided under this Agreement, shall include "Powered by Vision Internet" in
the footer and always be linked to a Contractor web page. City is responsible for the costs of all
software licensing.
City understands and agrees that the website frontend will be designed to be compliant with
Section 508 guidelines on accessibility. Content migrated into the website by Contractor will also
be compliant. Compliance standards will be verified via Watchfire's BobbyTM software prior to
Completion. City understands and agrees that website backend and third party tools may not be
Section 508 compliant.
City's Initials:
Contractor's Initials:
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