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1509 Sem Behavioral EAPEMPLOYEE ASSISTANCE PROGRAM SERVICES AGREEMENT (RFP- 601327 -11 /BJC) THIS AGREEMENT is made and entered into this day of 20 by and between SEMINOLE COMMUNITY MENTAL HEALTH CENTER, INC. d /b /a SEMINOLE BEHAVIORAL HEALTHCARE, duly authorized to'conduct business in the State of Florida, whose address is 237 Fernwood Boulevard, Fern Park, Florida 32730, hereinafter referred to as "PROVIDER ", and SEMINOLE COUNTY, a political subdivision of the State of Florida, whose address is Seminole County Services Building, 1101 East First Street, Sanford, Florida 32771, hereinafter referred to as "COUNTY ". W I T N E S S E T H: WHEREAS, COUNTY desires to retain the services of a competent and qualified PROVIDER to provide Employee Assistances Program services in Seminole County; and � 1 � f WHEREAS, COUNTY has requested and received expressions of interest for the retention of services of a PROVIDER; and WHEREAS, PROVIDER is competent and qualified to furnish services to.COUNTY and desires to provide its services according to the terms and conditions stated herein, NOW, THEREFORE, in consideration of the mutual understandings and covenants set forth herein, COUNTY and PROVIDER agree as follows: SECTION 1. SERVICES. COUNTY does hereby retain PROVIDER to furnish services and perform those tasks as further described in the Scope of Services and Performance Work Statement attached hereto and incorporated herein as Exhibit A. PROVIDER shall also be bound by all requirements contained in the solicitation package and all addendA thereto. CEMFlEO ` 00". MARYANNE MORSE CLEO. 01: CIRCUIT COURT SEMa 0 N Employee Assistance Services Agreement RFP- 601327 -11 /BJC B Page 1 of 16 DEPUTY CLERK SECTION 2. AUTHORIZATION FOR SERVICES. Authorization for performance of professional services by PROVIDER under this Agreement shall be in the form of written notification by COUNTY. SECTION 3. COMPENSATION AND PAYMENT. (a) COUNTY agrees to compensate PROVIDER for the professional services called for under this Agreement fees based on the rates as provided in Exhibit B, attached hereto, subject to the annual amount budgeted by the COUNTY for Employee Assistance Program services PROVIDER shall perform all work required by the Scope of Services, but in no event shall PROVIDER be paid more than the negotiated fees as stated above. (b) Payments shall be made to PROVIDER when requested as work progresses for services furnished, but. not more than once monthly. PROVIDER may invoice amounts due based on the total required services actually performed and completed. Upon review and approval of PROVIDER's invoice, COUNTY shall, within 'fk -i':y (30) days of receipt of the invoice, pay PROVIDER the approved amount. SECTION 4. BILLING AND PAYMENT. (a) PROVIDER shall render to COUNTY at the close of each calendar month a properly dated and itemized invoice including, but not limited to, the following information: (1) The name and address of PROVIDER; (2) Contract Number; (3) A complete and accurate record of services performed by PROVIDER for all services performed by PROVIDER during that month and for which COUNTY is being billed; (4) A description of the services rendered in (3) above with sufficient detail to identify the exact nature of the work performed; and Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 2 of 16 (5) Such other information as may be required by this Agreement or requested by COUNTY from time to time. The original invoice and one (1) copy shall be sent to: Director of County Finance Seminole County Board of County Commissioners Post Office Box 8080 Sanford, Florida 32772 Two (2) copies of the invoice shall be sent to: Seminole County Human Resources Division 1101 East First Street Sanford, Florida 32771 (b) Payment shall be made after review and approval by COUNTY within thirty (30) days of receipt of a proper invoice from PROVIDER. SECTION 5. AUDIT OF RECORDS. (a) COUNTY may perform, or have performed, an audit of the records of PROVIDER at any time during the term of this Agreement and after final payment to support final payment hereunder. Audits may be performed at a time mutually agreealile to PROVIDER and COUNTY. Total compensation to PROVIDER may be determined subsequent to an audit as provided for in subsection (b) and of this Section and the total compensation so determined shall be used to calculate final payment to PROVIDER. Conduct of this audit shall not delay final payment as required by Section 4(b). (b) PROVIDER agrees to maintain all books, documents, papers, accounting records, and other evidences pertaining to work performed under this Agreement in such a manner as will readily conform to the terms of .this Agreement and to make such materials available at PROVIDER's office at all reasonable times during this Agreement period and for five (5) years from the date of final payment under this Agreement for audit or inspection as provided for in subsection (a) of this Section. Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 3 of 16 (c) In the event any audit or inspection conducted after final payment, but within the period provided in subsection (b) of this Section, reveals .any overpayment by COUNTY under the terms of this Agreement, PROVIDER shall refund such overpayment to COUNTY within thirty (30) days of notice by COUNTY. SECTION 6. RESPONSIBILITY OF PROVIDER. (a) PROVIDER shall be responsible for the professional quality of services furnished by PROVIDER under this Agreement. PROVIDER shall, without additional compensation, correct or revise any errors or deficiencies in its services. (b) Neither COUNTY's review, approval, acceptance of, nor payment for any of the services required shall be construed to operate as a waiver of any rights under this Agreement or of any cause of action arising out of the performance of this Agreement; and PROVIDER shall be and remain liable to COUNTY in accordance with applicable law for all damages to COUNTY caused by PRiO "V' 's performance of any of the services furnished under this - Agreement. SECTION 7. TERM. This Agreement shall take effect on the date of its execution by COUNTY and shall remain in effect for three (3) years. At the option of the parties and upon their approval, this Agreement may be extended for two (2) additional one (1) year terms. SECTION S. TERMINATION. (a) COUNTY may, by written notice to PROVIDER, terminate this Agreement, in whole or in part, at any time, either for COUNTY's convenience or because of the failure of PROVIDER to fulfill PROVIDER's Agreement obligations. Upon receipt of such notice, PROVIDER shall: (1) Immediately discontinue all services affected unless the notice directs otherwise; and Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 4 of 16 (2) Deliver to COUNTY all plans, studies, reports, estimates, summaries, and such other information and materials as may have been accumulated by PROVIDER in performing this Agreement, whether completed or in process. (b) If the termination is for the convenience of COUNTY, PROVIDER shall be paid compensation for services performed to the date of termination. PROVIDER shall be paid no more than a percentage of the Fixed Fee amount equivalent to the .percentage of the completion of work contemplated by this Agreement. (c) If the termination is due to the failure of PROVIDER to fulfill its Agreement obligations, COUNTY may take over the work and prosecute the same to completion by Agreement or otherwise. In such case, PROVIDER shall be liable to COUNTY for reasonable additional costs occasioned to COUNTY thereby. PROVIDER shall not be liable for such additional costs if the failure to- perform this Agreement arises out of causes beyond the control and 'V.�; )i6ut the fault or negligence of PROVIDER. Such causes may include; but are not limited to, acts of God or of the public enemy, acts of COUNTY in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, freight embargoes, and unusually severe weather; but, in every case, the failure to perform must be beyond the control and without the fault or negligence of PROVIDER. (d) If, after notice of termination for failure to fulfill Agreement obligations, it is determined that PROVIDER had not so failed, the termination shall be deemed to have been effected for the convenience of COUNTY. In such event, adjustment in the Agreement price shall be made as provided in subsection (b) of this Section. Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 5 of 16 (e) The rights and remedies of COUNTY provided in this clause are in addition to any other rights and remedies provided by law or under this Agreement. SECTION 9. EQUAL OPPORTUNITY EMPLOYMENT. PROVIDER agrees that it will not discriminate against any employee or applicant for employment for work under this Agreement because of race, color, religion, sex, - age, national origin, or disability and will take steps to ensure that applicants are employed and employees are treated during employment without regard to race, color, religion, sex, age, national origin, or disability. This provision shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship.. SECTION 10. NO CONTINGENT FEES. PROVIDER warrants that it has not employed or retained any company- persons other than a bona fide employee working solely for PROVIDER solicit or secure this Agreement and that PROVIDER has not paid or agreed to pay any persons, company, corporation, individual, or firm, other than a bona fide employee working solely for PROVIDER, any fee, commission, percentage, gift, or other consideration contingent upon or resulting from the award or making of this Agreement. For the breach or violation of this provision, COUNTY shall have the right to terminate this Agreement at its discretion without liability and to deduct from the Agreement price or otherwise recover the full amount of such fee, commission, percentage, gift, or consideration. SECTION 11. ASSIGNMENT. This Agreement, or any interest herein, shall not be assigned, transferred, or otherwise encumbered under any circumstances by the parties hereto without prior written consent of the opposite party and only by a document of equal dignity herewith. Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 6 of 16 SECTION 12. SUBCONTRACTORS. In the event PROVIDER, during the course of the work under this Agreement, requires the services of any subcontractors or other professional associates in connection with service covered by this Agreement, PROVIDER must secure the prior written approval of COUNTY. If subcontractors or other professional associates are required in connection with the services covered by this Agreement, PROVIDER shall remain fully responsible for the services of subcontractors or other professional associates. SECTION 13. INDEMNIFICATION OF COUNTY. PROVIDER agrees to hold harmless, replace, and indemnify COUNTY, its commissioners, officers, employees, and agents against any and all claim, losses, damages, or lawsuits for damages, arising from, allegedly arising from, or related to the provision of services hereunder by PROVIDER whether caused by PROVIDER or otherwise. This hold harmless, release, and indemnification shall include any claim based on negligence, action, or inaction of the parties.`'' SECTION 14. INSURANCE. (a) General PROVIDER shall, at its own cost, procure insurance required under this Section. (1) PROVIDER shall furnish COUNTY with -a Certificate of Insurance, signed by an authorized representative of the insurer, evidencing the insurance required by this Section (Professional Liability, workers' Compensation /Employer's Liability, and Commercial General Liability). COUNTY, its officials, officers, and employees shall be named additional insured under the Commercial General Liability policy. If the policy provides for a blanket additional insured coverage, please provide a copy of the section of the policy along with the Certificate of Insurance. If the coverage does not exist, the policy must be endorsed to include the additional insured Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 7 of 16 verbiage. The Certificate of Insurance shall provide that COUNTY shall be given not less than thirty (30) days written notice prior to the cancellation or restriction of coverage. by policy endorsement or letter from the insurer. Until such time as the insurance is no longer required to be maintained by PROVIDER, PROVIDER shall provide COUNTY with a renewal ' or replacement Certificate of Insurance before expiration .or replacement of the insurance for which a previous Certificate has been provided. (2) The Certificate shall contain a statement that it is being provided in accordance with this Agreement, and that the insurance is in full compliance with the requirements of this Agreement. The Certificate shall have this Agreement number clearly marked on its face. (3) In addition to providing the Certificate of Insurance, upon request as required by COUNTY•,; shall, within thirty (30) days after receipt of the re ' Y p que�st=.: °provide COUNTY with a certified copy of each of the policies of insurance providing the coverage required by this Section. (4) Neither approval by COUNTY, nor failure to disapprove the insurance furnished by PROVIDER, shall relieve PROVIDER of its full responsibility for performance of any obligation including PROVIDER's indemnification of COUNTY under this Agreement. (b) Insurance Company Requirements Insurance companies providing the insurance under this Agreement must meet the following requirements: (1) Companies issuing policies (other than Workers' Compensation) must be authorized to conduct business in the State of Florida and prove same by maintaining Certificates of Authority issued to the companies by the Department of Insurance of the State of Employee Assistance Services Agreement RFP- 601329- 11 /BJC Page 8 of 16 Florida. Policies for Workers' Compensation may be issued by companies authorized as a group self - insurer by Section 624.4621, Florida Statutes. (2) In addition, such companies other- than those authorized by Section 624.4621, Florida Statutes, shall have and maintain a Best's Rating of "A -" or better and a Financial Size Category of "VII" or better according to A.M. Best Company. (3) If during the period which an insurance company is providing the insurance coverage required by this Agreement; an insurance company shall: (i) lose its Certificate of Authority; (ii) no longer comply with Section 624.4621, Florida Statutes; or (iii) fail to maintain the requisite Best's Rating and Financial Size Category, PROVIDER shall, as soon as PROVIDER has knowledge of any such circumstance, immediately notify COUNTY and immediately replace the insurance coverage provided-•by the insurance company with a different insurance company rfidoi.ting the requirements of this Agreement. Until such time as PROVIDER has replaced the unacceptable insurer with an insurer acceptable to COUNTY, PROVIDER shall be deemed to be in default of this Agreement. (c) Specifications Without limiting any of the other obligations dr liability of PROVIDER, PROVIDER shall, at its sole expense, procure, maintain, and keep in force amounts and types of insurance conforming to the minimum requirements set forth in this Section. Except as otherwise specified in this Agreement, the insurance shall become effective prior to the commencement of work by PROVIDER and shall be maintained in force until this Agreement's completion date.. The amounts and types of insurance shall conform to the following minimum requirements: Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 9 of 16 (1) Workers' Compensation /Employer's Liability (A) PROVIDER's insurance shall cover PROVIDER for liability which would be covered by the latest edition of the standard Workers' Compensation policy as filed for use in Florida by the National Council on Compensation Insurance, without restrictive endorsements. PROVIDER will also be responsible for procuring proper proof of coverage from its subcontractors of every tier for liability which is a result of a Workers'. Compensation injury to the subcontractor's employees. The minimum required limits to be provided by both PROVIDER and its subcontractors are outlined in subsection (C) below. In addition to coverage for the Florida Workers' Compensation Act, where appropriate, coverage is to be included for the United States Longshoremen and Harbor Workers' Compensation Act, Federal Employees' Liability Act, and any other applicable Federal or State law. (B) Subject to `ther­•-restrictions of coverage found in the standard Workers' Compensation policy, there shall be no maximum limit on the amount of coverage for liability imposed by the Florida Workers' Compensation Act, the United States Longshoremen's and Harbor Workers' Compensation Act, or any other coverage customarily insured under Part One of the standard Workers' Compensation policy. (C) The minimum amount of coverage under Part Two of the standard Workers' Compensation policy shall be. $500,000.00 (Each Accident) $500,000.00 (Disease - Policy Limit) $500,000.00 (Disease -Each Employee) (2) Commercial General Liability (A) PROVIDER's insurance shall cover PROVIDER for those sources of liability which would be covered by the latest edition of the standard Commercial General Liability Coverage Form Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 10 of 16 (ISO Form CG 00 01) , as filed for use in the State of Florida by the Insurance Services Office, without the attachment of restrictive endorsements other than the elimination of Coverage C, Medical Payment, and the elimination of coverage for Fire Damage Legal Liability. (B) The minimum limits to be maintained by'PROVIDER (inclusive of any amounts provided by an Umbrella or Excess Policy) shall be as follows: LIMITS General Aggregate Two (2) Times the Each Occurrence Limit Personal & Advertising $1,000,000.00 Injury Limit Each Occurrence Limit $1,000,000.00 (3) Professional Liability Insurance PROVIDER shall carry Professional Insurance Liability insurance with limits of not less than ONE MILLION AND N01100 DOLLARSY(•$1,000,000.00). (d) Coverage The insurartcet,`provided by PROVIDER pursuant to this Agreement shall apply on a primary basis, and any other insurance or self- insurance maintained by COUNTY or COUNTY's officials, officers, or employees shall be in excess of and not contributing to the insurance provided by or on behalf of PROVIDER. (e) Occurrence Basis The workers' Compensation policy and the Commercial General Liability required by this Agreement shall be provided on an occurrence rather than a claims -made basis. The Professional Liability insurance policy may be on an occurrence basis or claims -made basis. If a claims -made basis, the coverage must respond to all claims reported within three (3) years following the period for which coverage is required and which would have been covered had the coverage been on an occurrence basis. Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 11 of 16 (f) Obligations Compliance with the foregoing insurance requirements shall not relieve PROVIDER, its employees, or its agents of liability from any obligation under a Section or any other portion of this Agreement. SECTION 15. DISPUTE RESOLUTION. (a) In the event of a dispute related to any performance or payment obligation arising under this Agreement, the parties agree to exhaust COUNTY dispute resolution procedures prior to filing suit or otherwise pursuing legal remedies. COUNTY dispute resolution procedures for proper invoice and payment disputes are set forth in Section 22.15, "Prompt Payment Procedures," Seminole County Administrative Code. Contract claims include all controversies, except disputes addressed by the "Prompt Payment Procedures," arising under this Agreement within the dispute resolution procedures set forth in Section 3.5540, "Contract Claims," Seminole County Administrative Code. (b) PROVIDER agrees that it wi`T1 file no suit or otherwise pursue legal remedies based on facts or evidentiary materials that were not presented for consideration in COUNTY dispute resolution procedures set forth in subsection (a) above of which PROVIDER had knowledge and failed to present during COUNTY dispute resolution procedures. (c) In the event that COUNTY dispute resolution procedures are exhausted and a suit is filed or legal remedies are otherwise pursued, the parties shall exercise best efforts to resolve disputes through voluntary mediation. Mediator, selection and, the procedures to be employed in voluntary mediation shall be mutually acceptable to the parties. Costs of voluntary mediation shall be shared equally among the parties participating in the mediation. Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 12 of 16 SECTION 16. REPRESENTATIVE OF COUNTY AND PROVIDER. (a) It is recognized that questions in the day -to -day conduct of performance pursuant to this Agreement will arise. COUNTY, upon request by PROVIDER, shall designate in writing and shall advise PROVIDER in writing of one or more COUNTY employees to whom all communications pertaining to the day -to -day conduct of this Agreement shall be addressed. 'The designated representative shall have the authority to transmit instructions, receive information, and interpret and define COUNTY's policy and decisions pertinent to the work covered by this Agreement.. (b) PROVIDER shall, at all times during the normal work week, designate or appoint one or more representatives of PROVIDER who are authorized .to act on behalf of PROVIDER regarding all matters involving the conduct of the performance pursuant to this Agreement and shall keep COUNTY continually advised of such-,des:ignation. SECTION 17. ALL PRIOR AGAggMgNTS SUPERSEDED. This document incorporates and includes all prior negotiations, correspondence, conversations, agreements, or understandings applicable to the matters contained herein and the parties agree that there are not commitments, agreements, or understandings concerning the subject matter of this Agreement that are not contained or referred to in this document. Accordingly, it is agreed that no deviation from the terms hereof shall be predicated upon any prior representations or agreements whether oral or written. SECTION 18. MODIFICATIONS, AMENDMENTS OR ALTERATIONS. No modification, amendment, or alteration in the terms or conditions contained herein shall be effective unless contained in a written document executed with the same formality and of equal dignity herewith. Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 13 of 16 SECTION 19. INDEPENDENT PROVIDER. It is agreed that nothing herein contained is intended or should be construed as in any manner creating or establishing a relationship of co- partners between the parties or as constituting PROVIDER, including its officers, employees, and agents, as an agent, representative, or employee of COUNTY for any purpose or in any manner whatsoever. PROVIDER is to be and shall remain an independent contractor with respect to all services performed under this Agreement. SECTION 20. EMPLOYEE STATUS. Persons employed by PROVIDER in the performance of services and functions pursuant to this Agreement shall have no claim to pension, workers' compensation, unemployment compensation, civil service, or other employee rights or privileges granted to COUNTY's officers and employees either by operation of law or by COUNTY. SECTION 21. SERVICES NOT PROVIDED FOR. No claim for services furnished by PROVIDER not speci'f? c"dIly provided for herein shall be honored by COUNTY. SECTION 22. PUBLIC RECORDS LAW. PROVIDER acknowledges COUNTY's obligations under Article 1, Section 24, Florida Constitution, and Chapter 119, Florida Statutes, to release public records to members of the public upon request. PROVIDER acknowledges that COUNTY is required to comply with Article 1, Section 24, Florida Constitution, and Chapter 119, Florida Statutes, in the handling of the materials created under this Agreement and that said statute controls over the terms of this Agreement. SECTION 23. NOTICES. Whenever either party desires to give notice unto the other, it must be given by written notice sent by certified United States mail, return receipt requested addressed to the party for whom it is intended at the place last specified and the place Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 14 o f 16 for giving of notice shall remain such until it shall have been changed by written notice in compliance with the provisions of this Section. For the present, the parties designate the following as the respective places for giving of notice, to wit: For COUNTY: Human Resources Division 1101 East First Street Sanford, Florida 32771 For PROVIDER: Seminole Community'Mental Health Center, Inc. d /b /a Seminole Behavioral Healthcare 237. Fernwood Boulevard Fern Park, Florida 32730 SECTION 24. RIGHTS AT LAW RETAINED. The rights and remedies of COUNTY provided for under this Agreement are in addition to any other rights and remedies provided by law. SECTION 25. COMPLIANCE WITH LAWS AND REGULATIONS. In providing all services pursuant to this Agieeme�nt, PROVIDER shall abide by all ,j. statutes, ordinances, rules, and regulations pertaining to or regulating the provisions of such services including those now in effect and hereafter adopted. Any violation of said statutes, ordinances, rules or regulations shall constitute a material breach of this Agreement and shall entitle COUNTY to terminate this Agreement immediately upon delivery of written notice of termination to PROVIDER. SECTION 26. CONFLICT OF INTEREST. (a) PROVIDER agrees that it will not engage in any action that would create a conflict of interest in the performance of its obligations pursuant to this Agreement with COUNTY or which would violate. or cause others to violate the provisions of Part III, Chapter 112, Florida Statutes, relating to ethics in government. (b) PROVIDER hereby certifies that no officer, agent, or employee of COUNTY has any material interest (as defined in Section 112.312(15), Employee Assistance Services Agreement RFP- 601327- 11 /BJC Page 15 of 16 Florida Statutes, as over 5 percent) either directly or indirectly, in the business of PROVIDER to be conducted here and that no such person shall have any such interest at any time during the term of this Agreement. (c) Pursuant to Section 216.347, Florida Statutes, PROVIDER hereby agrees that monies received from COUNTY pursuant to this Agreement will not be used for the purpose of lobbying the Legislature or any other State or Federal agency. IN WITNESS WHEREOF, the parties hereto have made and executed this Agreement for the purposes stated herein. ATTEST: / Secreta (CORPORATE SEAL) SEMINOLE COMMUNITY MENTAL HEALTH CENTER,, INC. d /b /a SEMINOLE BEHAVIORAL HEALTHCARE By: d P. BERKO, Chief Execut' a Officer Date: wzzn ss Date: 1 i j 1 hrtct,� — Print Name For the use and reliance As authorized for execution by the /Board of Seminole County only, of County Commissioners at its . J 4 24 1,2 , regular meeting. Approved as to form and legal suff' 'e c County AEC /lpk 3/15/12 P: \Users \Legal Secretary CSB \Purchasing 2012 \Agreements \RFP- 601327.doc Attachments: Exhibit A - Scope of Services Exhibit B - Rate Schedule Employee Assistance Services Agreement RFP- 601327- 17. /8JC Page 16 of 16 EXHIBIT A SCOPE OF WORK Current number of ems: Option I — Board of County Commissioners Employees - 783 Property Appraiser Employees - 53 Supervisor of Elections Employees -16 Option II -- Public Safety Employees - 487 SCOPE OF SERVICES FOR OPTION is Employee Assistance Program (EAP) Scope of Services Board of County Commissioners Employees . (excluding Public Safety Department personnel), Property Appraiser and Supervisor of Elections employees. 1. The EAP Provider will provide services to 783 employees of the Board of County Commissioners; 53 employees for the Property Appraiser's Office; and 16 for Supervisor of Elections (852 total). For Option 1, said employees consist of all Board of County Commissioner's employees, excluding the employees of the Fire Rescue Division and the Communications Division. The EAP provider agrees to a provision for minor increases or decreases (5% or less) in client population without change to the contract or quoted fee amount. 2. The EAP Provider will accept employees and their immediate families who are self - referred or referred to the EAP by their supervisors. 3. The EAP Provider will have day and evening hours scheduled for services and will also . have a 24 -hour, 7 -day emergency hotline available to deal with emergency situations. 4. The EAP Provider will advise employees of the next available appointment, and assist employees with obtaining appointments in the office of their choice. 5. The EAP Provider will evaluate and diagnose the employee's problem within three (3) visits. If necessary, referrals will be made to other agencies or to a more intensive program offered by the EAP Provider. Every effort will be made by the EAP Provider to coordinate referrals for extended counseling with the County's insurance provider. The EAP Provider will provide the County with a listing and rate charge of other services provided through their agency. Employees will have unlimited visits per contract period covered under this program. The EAP Provider must be willing to provide some flexibility, at no additional charge, to this program restriction based upon the situation. For those employees who have been referred to other EAP Provider services or an outside agency, the EAP Provider will stay in contact with the employee and referred provider to ensure that the employee receives the proper and appropriate care. 6. To maximize program effectiveness, the EAP Provider will provide a comprehensive' on- site orientation program for all employees as an introduction to the services provided through the Employees Assistance Program. Due to the many locations of the County Offices, the dates, times and locations of the orientation program will be determined by the County. The EAP Provider must agree to be available to provide at least twenty (20) orientation sessions during the initial start -up of the program. Each employee attending this program will receive a brochure outlining the EAP Provider's services. The brochure content will be mutually agreed upon by the County and the EAP Provider, The EAP Provider also agrees to provide 2,000 brochures for distribution by the County. The cost of said brochures will be borne solely by the EAP Provider. 7. To maximize program effectiveness, the EAP Provider will provide a comprehensive on- site program for management and supervisory personnel, with dates, times and locations to be determined by the County. This program will not only acquaint management and supervisory personnel to the purpose of the EAP Program, but also to help utilize EAP as a supervisory tool and encourage a high level of enthusiasm for the program. The EAP Provider agrees to provide a supervisory training manual/handbook for use by supervisory personnel. The content of the manual/handbook will be mutually agreed upon by the County and the EAP Provider. The EAP Provider agrees to provide the County with 500 said manuals/handbooks for distribution by the County. The EAP Provider agrees to bear the cost for production and printing of these manuals/handbooks. 8. The EAP Provider agrees to provide periodic training sessions throughout the term of the agreement as a refresher to both employees and supervisory personnel. The EAP Provider also agrees to provide training for stress management and other mental health issues as requested by the County. 9. The EAP Provider will provide, via telephone, assistance and. consultation to supervisors on an as- needed basis for guidance on handling EAP issues including supervisory referrals. 10: The EAP Provider agrees to provide promotional materials to the County for posting at the various County work - sites. The type and amount of materials shall be mutually agreed upon by the County and the EAP Provider. Suggested promotional materials include, but not limited to, home mailings of program brochures, bulletin board displays, visits by the EAP Provider and their staff to County work- sites, and articles /announcements for inclusion in the County's employee newsletter. 11. Quarterly meetings with the EAR Provider and the designated County representative to review a written statistical report on client services will be conducted and coordinated by the County. 12. The EAP Provider must provide assurances to the County on the confidentially of meeting sessions. This should include scheduling so that employees from the County are not given "adjacent" appointments. 13. All EAP participants will have an opportunity to anonymously evaluate the services received through the EAP Provider. The format of said evaluation will be mutually agreed upon by the County and the EAP Provider. 14. The EAP provider will provide periodic training for supervisors on the effective use of the program to assist in the improvement of performance and to address job related issues of employees. These trainings will be made available on a mutually agreed upon date, time and location as needed by the County. These trainings will not exceed six (6) per year. 15. The EAP provider will be available to provide periodic training in the format of a "lunch and learn" to the employees in conjunction with the County Wellness on various wellness ::subjects. These trainings will be on a mutually agreed upon: subject, date time and location. These training will not exceed twelve (12) per year. SCOPE OF SERVICES FOR OPTION It: Employee Assistance Program (EAP) Scope of Services — Public Safety Department. 1. The EAP Provider will provide services to 487 employees of the Seminole County Public Safety Department. 2. The EAP Provider will accept employees and their immediate families who are self - referred or referred to EAP by their supervisors. 3. The EAP Program will have day and evening hours scheduled for services and will also have a 24 -hour, 7-day emergency hotline available to deal with emergency situations. 4. The EAP Provider will evaluate and diagnose the employee's problem within three (3) visits. If necessary, referrals will be made to other agencies or to a more intensive program offered by the EAP Providers. Every effort will be made by the EAP Provider to coordinate referrals for extended counseling with the County's insurance provider. The EAP Provider will provide the County with a listing and rate charge of other services provided through their agency. The EAP Provider must be willing to provide some flexibility, at no additional charge, to this program restriction based upon the situation: For those employees who have been referred to other EAP Provider services or an outside agency, the EAP Provider will stay in contact with the employee and referred provider to ensure that the employee receives the proper and appropriate care. 5. To maximize program effectiveness, the EAR Provider will provide a comprehensive on- site orientation program for all employees as an introduction to. the services provided through the Employees Assistance Program. Due to the many locations of County Offices, the dates, times, and locations of the orientation program will be determined by the County. The EAP .Provider must agree to be available to provide at least twenty orientation sessions during the initial start -up, of the program. Each employee attending this program will receive a brochure outlining the EAP Provider's services. The brochure content will be mutually agreed upon by the County and the EAP Provider. The EAP Provider also agrees to provide 500 brochures for distribution by the County. The cost of said brochures will be borne solely by the EAP Provider. 6. To maximize program effectiveness, the EAP Provider will provide a comprehensive on- site program for management and supervisory personnel, with dates, times, and locations to be determined by the County. This program will not only acquaint management and supervisory personnel to the purposes of the EAR Program but also to help utilize EAP as a supervisory tool and to encourage a high level of enthusiasm for the program. The EAP Provider agrees to provide a supervisory training manual /handbook mutually agreed upon by the County. The EAP Provider agrees to provide the County with 100 said manuals /handbooks for distribution by the County. The EAP Provider agrees to bear the cost of production /printing of the manuaVhandbook. 7. The EAP Provider agrees to provide periodic training sessions throughout the term of the agreement as a refresher to both employees and supervisory personnel. 8. The EAP Provider will provide, via telephone, assistance and consultation to supervisors on an as- needed basis for guidance on handling EAP issues including referrals. 9. The EAP Provider agrees to provide promotional materials to the County for posting at the various County worksites. Type and amount of material shall be mutually agreed upon by the County and EAP Provider. Suggested promotional materials include, but are not limited to, home mailings of program brochures, bulletin board displays, visits by the EAP Provider and their staff to County worksites, and articles /announcements for inclusion in the County's employee newsletter. 10. Quarterly meetings with the EAP Provider and the designated County representative to review a written statistical report on client services. 11. The EAP Provider must provide assurances to the County on the confidentiality of meeting sessions. This should include scheduling so that employees from the County are not given "adjacent" appointments. 12. All EAP participants will have an opportunity to anonymously evaluate the services received through the EAP Provider. The format of said evaluation will be mutually agreed upon by the County and the EAP Provider. 13. Due to the high stress level involved in the work of Option 11 personnel, "crisis" counseling, including the ability to be familiar with the types of problems encountered by said personnel is required. To accomplish this task, on -site visits to Public Safety Operations is required. 14. The EAP Provider must be able to provide "critical incident stress debriefing" services to personnel on an as- needed basis. 1 I 1 1 1 1 f EXB MU M i SUBMIT PROPOSALS TO: REQUEST FOR Seminole County PROPOSALS 1301 East Second Street Sanford, Florida 32771 and Attn.: PURCHASING DIVISION Proposer Acknowledgment Contact: Betsy J Cohen, C.P.M. RFP- 601327- 11 /BJ..0 Purchasing Supervisor 407 -665 -7112 Employee Assistance Program bcohenc5-sem inolecou ntvfl. gov Proposal Due Date: January 11, 2012 Location of Public Opening: Proposal Due Time: 2:00 P.M. 1301 East Second Street Sanford, Florida 32771 Proposer Name: Seminole Community Mental Health Center, Inc., DBA Seminole Behavioral Healthcare Federal Employer ID Number or SS Number: 59- 1304471 Mailing Address: 237 Femwood Blvd. If retuming as a "No Submittal", state reason (if so, return only this page): City, State, Zip: Fern Park, FL 32730 Type of Entity: (Circle one) orporatim Partnership Signature (Manual) P Joint Venture Incorporated in the State of Florida E -Mail Address: Jberko @seminolecares.org Telephone Number: 407- 831 -2411 ext. 1245 Typed Name: James P. Berko Toll Free Telepho.'ne Number: N/A Title: Chief Executive Officer Fax Number: 407 - 831 -0195 Date: January 10, 2012 THIS FORM MUSS' BE COMPLETED AND RETURNED WITH YOUR PROPOSAL The Applicant is expected to completely analyze the information contained in this Request for Proposals as guidance for the preparation of the submittal. The Applicant's submittal shall be sufficiently specific, detailed, and complete to clearly and fully demonstrate the Applicant's understanding of the proposed work requirements. RFP- 601327- 111BJC . Employee Assistance Program D r r r r EXHIBIT B 15 Section 5 Price Proposal Employee Assistance Program - RFP- 601327- 11/BJC Name of Proposer. Seminole Community Mental Health Center, Inc. DBA Seminole Behavioral Healthcare Mailing Address: 237 Fernwood Blvd. City /State /Zip: Fem Park, FL 32730 Phone Number: (4P7 ) 831 -2411 ' FAX Number: ( 407) 831 -0195 E -mail Address: jberko @seminolecares.org Pursuant to and in compliance with the Request for Proposals, the undersigned Proposer agrees to perform the Work in strict conformity with Contract Documents, including Addenda Nos. _2 through , on file for the rates hereinafter set forth. The undersigned Proposer, declares'that the only persons /parties interested in this proposal as principals are those named herein; that this proposal is made without collusion with any person, firm or corporation; and he proposes and agrees, if the proposal Is accepted, that he /she will execute an Agreement with the COUNTY and will furnish Insurance Certificates. Proposer shall include aji costs including, but not limited to general administrative overhead; fringe and benefits; profit and related items; and all incidental necessary for the performance of the work. FEE STRUCTURE: OPTION I- Board of County Commissioners Employees - 783 Property Appraiser Employees - 53 Supervisor of Elections Employees .16 Rate per Employee Household: $1.05 PMPM Annual Rate: $12.60 OPTION 11 - Public Safety Employees - 487 Rate per Employee Household: $1.21 PMPM Annual Rate: $14.52 Number of training hours the Provider will provide as part of the contract for Brown Bag Lunch Training: 12 per year _ Provide a schedule of fees for training programs outside of the scope of services outlined in the RFP documents, example: workplace violence, etc.) All training described in the RFP is included in the prices above. Customized trainings would be provided based on actual preparation, presentation, and evaluation time at $75 per hour. RFP- 601327- 1'I /BJC - Employee Assistance Program EXHIBIT B 4 R Seminole Community Mental Health Center, Inc., r Seminole Behavioral Healthcare Seminole County Government EAP Program Annual Budget OPTION 1 OPTION 2. TOTAL a Personnel Salaries ' Option 1: EAP Clinidana: approximately X 215.44 hours at an average of $t per hour $3,878 $3,878 Option 2 : EAP CNnidans: approximately X 214.87 hours at an average of $18 per hour $3,864 $3,864 Fringe @ 25% Includes FICA @ (7.65 %), Unemployment Insurance Q (2.00 %), Workers Compensation Insurance @ (1.00%), Health Insurance C (7.00 %), 403b TSA @ (4.0 %), Paid Time Off (PTO) @ (3.35 %). $970 $966 $1,936 TOTAL Personnel $4,848 $4,830 $9,678 1 Other Expense Build Occ $926 $287 $1,213 Travel (44.5 cents a mile x 1,750 total miles) Insurance $538 $242 $780 $1,500 $465 $1,965 Interest $747' $232 $979 Oper Supplies/Exp $1 1 200 $372 ___j1,5L2 Sub -Total $4,911 $1,597 $6,509 SUBTOTAL Pemonnel and Other Expense $9,769 $6,427 $16,186 Indirect/Administration (10°x6) g � $643 _ $1,619 TOTAL $10,735 $7,070 $17 t Estimated number of employees 852 487 Cost Per Year Per Member $12.60 $14.52 Cost Per Month Per Member $1.05 $1.21 e r OP ID: 1 AC'ORO' DATE wauDwY,rYYI �..� CERTIFICATE OF LIABILITY INSURANCE �oa1MMU THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRauNTATN6 dk PRODUCER, AND THE CERTFICATE HOLDER IMPORTANT: If the certificate holder Is an ADDITIONAL {NSURED, the poliey(les) must be endorsed. If SUBROGATION IS WANED, subject to the Isms and conditions of the policy, certain poilcies may require an endorsement. A statement on this certificate does not confer rights to the certlllaab holder in Btu of Such endorsemen a PRODUCER 386.252 -9601 Brown A Brown of Florida, Inc. I tonaBeach Offlce 386 - 238 -5729 Box 2412 NO 31axtona Beach, FL 3211&2412 INMWD SEMINOLE BEHAVIORAL HEALTHCARE SEMINOLE COMMUINITY MENTAL HEALTH CENTER 237 FERNWOOD BLVD FERN PARK, FL 32730 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE F OR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MA HAVE BEEN REDUCED BY PAID CLAIMS. GENERAL Y A X C0MMEMIAL GENERAL LMLITY mASms -ww Xn o=m qX PROFESSIONAL UAB OWL AGGREGATE LIMIT APPuEB PER: POL ICY n P.M n L AUTOIAOINLE UANUTY C X ANY AUTO ALL OWNED AUTOS SCHEDULED AUTOS X HIRED &MM X NON•OWNEDAUTOS X PHY DAM DED uss* • LAM 00M A EXCESS UAB NCIAMSOADE oQDUCneU: (74177'7 '$110001000 R $ 3,OW,000 06MIll 0613W12 rn M 9 0CURRENCE i I e MED svft one eon ) a PERGONAL d ADV INJURY _ IS 1 flEWAALAGGREGATE I t PRODUCTS . COMWOP AGG a 1 I s 28X125 00 / 000 1351140 061MI 015130111 06==2 06130112 COWNIMSINGLELtlwrT M a 1 Booty aUURY (per P•m) a BODILY IN.AIRY(POraxWwd) S PROPOM DAMAGE � eccWenD a f EACHOCOVARENCE AGGREGATE s a 1, a 1 X B ANDEYPLCYW'LUUIMY M A P� ,OPRIrsTC�GE X " CU P lE7fECUTNE EMBER EXCLUDED? 1 11A -- s nw 04/01/11 1 04M M2 I E.L. EACH D PMCTORS a OF *puml _ 08130M1 I 0613W12 DESCtlP'nON CF OPWATKIMS r LOCATMW r VEIRCLEB (/lttwh ACORD 1e1, Adelbnld Renpulte yje, p Ap1e a Ie IegWied) 3E1B77FfCATtr HOLDER IS LISTEDAS ANADDITIONAL INSUREDUN REPSECTS TO THE use eee� � ueau �...,....�s...� 1 SCHO SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN SCHOOL BOARD OF SEMINOLE CNTY ACCORDANCE WITH THE POLICY PROVISIONS. SENNNOLE COUNTY PUBLIC SCHOOLS EDUCATION SUPPORT CENTER AUTHOMM REPRESENTA nVE 400E LAKE MARY BLVD SANF FL 327734127 ®1988.2009 ACORD CORPORATION. All rights reserved. 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