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1101-FICO-OnLine AgreementFICO Risk Score, Classic ON-LINE � AGREEMENT ( , THIS AGREEMENT is made this '7" day of /9, ` 20(0 `� by and between Trans Union LLC (hereinafter referred to as "TransUnion"), Fair Isaac Corporation (hereinafter referred to as "Fair Isaac "), and City of Sanford (hereinafter referred to as "Subscriber"). 1. TransUnion is in the business of providing consumer credit information to subscribers who are members, and who have a permissible purpose for receiving such information. 2. Fair Isaac is in the decision support business with expertise in developing predictive models of credit performance by consumers from historical credit data. f' 3. Subscriber is a credit grantor who purchases consumer credit reports from TransUnion in connection with consumer credit applications. 4. TransUnion and Fair Isaac have developed a unique and proprietary statistical credit scoring system ( "FICO Risk Score, Classic ") which evaluates certain information in the credit report on an individual consumer from TransUnion's database and provides a score which rank orders the consumer with respect to likely credit performance (the "Classic Score "). The Classic Score is available in industry-specific versions, as well as a general version. 5. Subscriber hereby requests that TransUnion process credit reports it purchases against Classic Score and provide the Classic Score selected. TransUnion agrees to perform such processing as reasonably practicable. 6. Fair Isaac, the developer of Classic Score, warrants that the scoring algorithms used in the computation of the Classic Score are empirically derived from TransUnion's credit data and are a demonstrably and statistically sound method of rank-ordering candidate records with respect to credit risk, and that no scoring algorithm used by Classic Score uses a "prohibited basis" as that term is defined in the Equal Credit Opportunity Act and Regulation B ( "Reg. B ") promulgated thereunder. 7. Subscriber recognizes that factors other than the Classic Score must be considered in making a credit decision, including the credit report, the individual credit application, and economic factors. The factors that are provided by TransUnion as significantly contributing to the Classic Score may be disclosed to consumers as the reasons for taking adverse action, as required by Reg. B. The FICO Classic Score itself is proprietary to Fair Isaac and may not be used as the reason for adverse action under Reg. B. Subscriber may, however, disclose the FICO Classic Score provided to Subscriber under this Agreement to credit applicants, when accompanied by the corresponding score reason codes, in connection with approvatdisapproval decisions in the context of bona fide credit extension transactions only. B. Subscriber agrees to pay to TransUnion the annual subscriber fees for the use of Classic Score, stated in Exhibit A, at the time stated therein. in addition, Subscriber agrees to pay the added surcharge stated in Exhibit A for each credit report purchased that uses Classic Score. All fees stated in Exhibit A are due in the same manner and subject to the same terms and conditions as the fees in the Subscriber Agreement in effect between the parties. All fees may be modified by TransUnion at any time upon a prior thirty (30) day notice. 9. TransUnion and Fair Isaac shall use their best efforts to perform their obligations hereunder, but make no guarantees other than as described in Paragraph 6, and shall not be liable for any loss, cost or expense of Subscriber resulting from the use of Classic Score. In no event shall either party be liable to Subscriber for any loss, costs, damages or expenses in excess of the fees charged Subscriber hereunder for the previous twelve (12) month period. 10. Each party hereto shall be responsible for compliance with all laws and regulations to which it is subject. 11. This Agreement states the entire understanding of the parties as to the subject matter hereof, supersedes all prior correspondence, documentation or representations, and may not be amended except by written agreement signed by both. However, this Agreement does not supersede any other agreement in effect between the parties relating to credit reporting. 12. This Agreement shall be in effect for one year from the date hereof, and thereafter shall be automatically renewed, except that either party may terminate this Agreement at any time upon a prior thirty (30) day notice to the other. 13. No party may assign its rights or obligations hereunder except with the prior written consent of the other party. 14. Nothing contained in this Agreement is intended to create a joint venture or partnership between the parties. Each party shall be fully independent in its business operations. 15. TransUnion is authorized to sign this Agreement on behalf of Fair Isaac. IN WITNESS WHEREOF, the parties have executed this Agree Zen as of the dat itter yglow. Trans Union LLC } Subsc r Name f Signature: _j / /y / i ry i Print Name: rll � 40— Title: (s Date: b -. 57 6 Signature: Print Name: Robert (Sherman) Yehl Title: City Manager Date: March 31, 2006 Trans Union for Fair Isaac Corporation Signature: � a Print Name: Title: /��L� EXHIBIT A to the FICO Risk Score, Classic ON -LINE AGREEMENT Subscriber Name: Date of Agreement: Annual Subscriber Fee $ 0.00 Payable on the date hereof The processing charge shall be based on units of credit reports scored and shall be added to the credit report price as follows: Monthly Classic Score Surcharge Per Transaction Volume Transaction N/A $ See Pricing Addendum Addendum for Access via TransUnion DeskTop This Addendum for Access via TransUnion DeskTop ( "Addendum ") is part of one or more service agreements in effect between the parties (" Service Agreements") and is executed this 8 day of March, 2006 by and between TRANS UNION LLC ( "TransUnion ") and City of Sanford ( "Subscriber"). WHEREAS, TransUnion and Subscriber have entered into one (1) or more Service Agreements pursuant to which TransUnion is providing, to Subscriber, certain of the TransUnion services ( "TransUnion Services ") which TransUnion makes or may make available through TransUnion DeskTop; and WHEREAS, TransUnion has developed and/or licensed a system for providing access to such TransUnion Services via the Internet ( "TransUnion DeskTop "); and WHEREAS, TransUnion has developed a website for allowing Subscribers to administer and manage TransUnion DeskTop access for its users ( "Administration Site "); and WHEREAS, Subscriber desires (a) to utilize TransUnion DeskTop to receive those TransUnion Services for which Subscriber currently has a Service Agreement with TransUnion to receive and (b) to utilize the Administration Site to manage Subscriber access to TransUnion DeskTop. NOW, THEREFORE, in consideration of the foregoing and the promises and mutual covenants set forth herein, the parties agrees as follows: 1. Recitals. The recitals set forth above are an integral part of this Addendum and are hereby incorporated herein. 2. Tenn and Termination. 2.1 This Addendum shall commence on the last signature date below (the "Effective Date ") and shall be coterminous with each of the Service Agreements and, for each TransUnion Product, shall automatically terminate upon expiration or termination of the associated Service Agreement. The foregoing notwithstanding, this Addendum shall automatically terminate for all TransUnion Services in the event the Certificate(s), (as defined below), is/are elected and not renewed. Moreover, this Addendum may be terminated by either party upon thirty (30) days' prior written notice to the other party. 2.2 Without limiting any other remedies to which TransUnion may be entitled including, but not limited to, injunctive relief, TransUnion reserves the right to immediately terminate this Addendum if TransUnion, in good faith, determines that (1) Subscriber has materially breached any of its obligations under this Addendum and/or any Service Agreement; (2) the requirements of any law, regulation, or judicial action have not been met; or (3) as a result of changes in laws, regulations or regulatory or judicial action, the requirements of any law, regulation or judicial action will not be met. TransUnion shall promptly provide written notification to Subscriber of such action. 2.3 Survival. With the exception of the license granted to Subscriber, set forth below, and TransUnion's obligation to provide TransUnion Services via TransUnion DeskTop under the terms and conditions of this Addendum, all provisions of this Addendum shall survive any such termination of this Addendum. Moreover, any such termination shall not relieve Subscriber of any fees or other payments due to TransUnion through the date of any such termination nor affect any rights, duties or obligations of either party that accrue prior to the effective date of any such termination. 3. License. 3.1 TransUnion hereby grants to Subscriber a time - limited, revocable, non - exclusive, non - transferable license to use TransUnion DeskTop, and all other documentation and other related materials provided to Subscriber under this Addendum, solely for the purpose of receiving TransUnion Service via the Internet and solely for those TransUnion Services for which Subscriber is entitled to receive by virtue of the Service Agreement(s). Title to TransUnion DeskTop including, without limitation, all documentation and other related materials, shall at all times vest exclusively in TransUnion. TransUnion reserves all rights not explicitly granted to Subscriber under this Addendum. 3.2 Subscriber shall not attempt directly or indirectly, to reverse engineer, decompife, or disassemble TransUnion DeskTop, any st ware, related documentation, nor any confidential or proprietary criteria developed or used by TransUni to relating to TransUnion DeskTop. 4. Passwords, Digital Certificates and Security 4.1 Subscriber shall designate an individual within Subscriber's organization who shall administer and manage June 15, 2005 Page 1 of 4 C tDOpnrem ands nWsM rcouswLL� Sary10PWW1ACM& Sari/a TUDT.tl an .t Subscriber access to TransUnion DeskTop through the Administration Site ( "Company Administrator"). This initial Company Administrator may then designate other Company Administrators, administrators for each Subscriber location from which TransUnion DeskTop will be accessed ( "Location Administrators) "), and Subscriber employees who are authorized to utilize TransUnion DeskTop ( "User(s) "). 4.2 TransUnion DeskTop may only be utilized by Subscriber, through Subscriber's TransUnion sales representative, after Subscriber applies for and obtains: (a) a TransUnion- supplied identification code ( "User ID ") and associated password ( "Password ") for the Company Administrator who Subscriber authorizes to utilize TransUnion DeskTop and the Administration Site; (b) a TransUnion- issued digital certificate ( "Certificate ") for all Company and Location Administrators; and, optionally (c) a Certificate for each individual user of TransUnion DeskTop, which shall be downloaded onto a Subscriber personal computer (desktop and /or portable ) /workstation/terminal from which Subscriber will utilize TransUnion DeskTop ( "Workstation "). Minimally, all Users of TransUnion DeskTop must have a User ID and Password to utilize TransUnion DeskTop. d ita l Certificate Option Decl for Users By initializing the box on the left, Subscriber hereby expressly declines to utilize the aforementioned Certificates for its Users to access TransUnion DeskTop. However, a Company or Location Administrator may change this Digital Certificate option through the Administration Site. . WII FOI y anu wcanon Aummisrrarors snap be responsible for: (a) all tasks performed through the Administration Site; (b) the creation, assignment, and distribution to Users of their User IDs and temporary Passwords; (c) the issuance, management, and revocation of Certificates; (d) maintaining the security of the digital certificate administration URL; and (e) promptly disabling or terminating a User ID /Password or revoking a Certificate (e.g. Subscriber decision to no longer utilize TransUnion DeskTop via one or more Workstations, changes affecting a User (e.g. leave of absence or termination of employment) who has access to TransUnion DeskTop, or a breach of security). 4.4 Certificate Applications and License In the event Certificates are elected by Subscriber, upon: (a) completion of the TransUnion DeskTop Registration Request Form attached as Attachment A and incorporated herein ( "Application "); and (b) approval of the Application by TransUnion, TransUnion hereby grants Subscriber a limited, non - exclusive, non - transferable two (2) year license to use such Certificate(s) for the sole purpose of accessing the TransUnion Services via TransUnion DeskTop in accordance with the terms of this Addendum and each Service Agreement. In no event shall Subscriber use Certificates for any other purpose whatsoever including, but not limited to, in association with electronic transactions with third parties. 4.5 Downloading of Certificates In addition, if Certificates are elected, then upon TransUnion's approval of the Application and Subscriber's payment of any applicable License Fees, TransUnion will supply access to the website where a Company or Location Administrator may download each Certificate onto a single Workstation. Moreover, a Company or Location Administrator may opt to allow Users, through the Administration Site, to download Certificates without Administrator assistance. Certificates are not transferable, and Subscriber shall not copy or otherwise transfer a Certificate from a Workstation without TransUnion's prior written consent. The foregoing notwithstanding, without TransUnion's prior written consent, Subscriber may transfer a Certificate from one Workstation to another Workstation solely in the event the original Workstation is being replaced. Subscriber understands that as certificates are licensed for only two (2) year periods, Subscriber must actively apply to TransUnion for renewal of each Certificate. 4.6 Securitv. Subscriber represents and warrants that it will use its best reasonable efforts to ensure that: (1) only authorized Users have access to TransUnion DeskTop through Workstations; (2) TransUnion Services obtained by Subscriber via TransUnion DeskTop are not accessible by unauthorized parties via Subscriber's connection to the Internet or otherwise; (3) all Passwords are kept confidential and secure by such authorized Users (e.g., Subscriber shall ensure that Passwords are not stored on any Workstation nor other storage and retrieval system and /or media and that Internet browser caching functionality is not used to store Passwords); (4) each User ID and Password is used solely by the authorized User to whom such User ID and Password was issued; (5) all documentation and /or other materials provided by TransUnion to Subscriber under this Addendum is held in confidence by Subscriber (and accessible only to those Users who Subscriber has authorized to utilize TransUnion DeskTop); and (6) Certificates are only installed on Subscriber Workstations located at, or otherwise inventoried out of (in the case of portable Workstations), Subscriber's location indicated on the Application or such other location (e.g., Subscriber employee home office) as may be mutually agreed upon by Subscriber and TransUnion. June 15, 2005 Page 2 of 4 CiDacum -"Se ngsV- Mm—%LO lSOUMOS\Te OCIW of Swftd.TUDTdeenA 4.6.1 In the event of any compromise of security involving User IDs, Passwords and /or Certificates, Subscribers shall immediately notify TransUnion. 5. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES. THE PARTIES ACKNOWLEDGE THAT, BECAUSE TRANSUNION DESKTOP IS ACCESSED VIA THE INTERNET WHICH IS AN OPEN NETWORK, NEITHER, TRANSUNION NOR ITS SUPPLIERS, CONTRACTORS, AND VENDORS, OF ANY TIER, MAKE ANY WARRANTIES OF ANY KIND WITH RESPECT TO TRANSUNION DESKTOP; WITH RESPECT TO ANY AND ALL DOCUMENTS AND /OR OTHER MATERIALS PROVIDED TO SUBSCRIBER UNDER THIS ADDENDUM; WITH RESPECT TO LOSS OR CORRUPTION OF DATA; LOSS OF, OR DAMAGE TO, EQUIPMENT AND /OR SOFTWARE; SYSTEM RESPONSE TIMES, ACCESS DELAYS OR ACCESS INTERRUPTIONS; NOR COMPUTER VIRUSES, WHETHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, IN NO EVENT SHALL TRANSUNION NOR ITS SUPPLIERS, CONTRACTORS, AND VENDORS, OF ANY TIER, BE HELD LIABLE IN ANY MANNER WHATSOEVER FOR ANY LOSS OR INJURY TO SUBSCRIBER, ARISING OUT OF OR FROM THIS ADDENDUM INCLUDING, BUT NOT LIMITED TO, ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES INCURRED BY SUBSCRIBER REGARDLESS OF THE THEORY UPON WHICH SUCH DAMAGES ARE BASED AND EVEN IF TRANSUNION OR ITS SUPPLIERS, CONTRACTORS, AND VENDORS, OF ANY TIER, OR ANY ONE OR MORE OF THE FOREGOING PARTIES, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Subscriber shall have the right, and is encouraged by TransUnion, to maintain any other type of TransUnion- authorized connection to TransUnion for use in conjunction with the TransUnion Services and any other TransUnion services or services that Subscriber has purchased or licensed from TransUnion and which are not accessible via TransUnion DeskTop. 6. Indemnification. Subscriber shall indemnify and hold TransUnion harmless from any and all third -party claims, losses and damages, liability, and costs, including attorney's fees, against, or incurred by, TransUnion to the extent such claims, damages, liability and costs result directly or indirectly from: (a) Subscribers negligence or intentional conduct; and /or (b) Subscriber's breach of its obligations under this Addendum including, but not limited to, any breach which results in the unauthorized and /or non - permissible use of information obtained via TransUnion DeskTop under this Addendum. Notwithstanding any provision of this Agreement to the contrary, the Subscriber's indemnification obligation will be in effect only to the extent and limits specifically set forth in Florida law. 7. Effect of Service Agreements. Except as otherwise explicitly provided for in this Addendum, the terms and conditions of the Service Agreement(s) shall continue to be in full force and effect. In the event of a conflict between the terms of the Service Agreement(s) and the terms of this Addendum, the terms of this Addendum shall control. 8. Entire Agreement. THIS ADDENDUM INCLUDING ALL EXHIBITS CONSTITUTES THE ENTIRE AGREEMENT BETWEEN THE PARTIES HERETO AND SUPERSEDES ALL PREVIOUS AGREEMENTS AND UNDERSTANDINGS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, SOLELY WITH RESPECT TO THE SUBJECT MATTER OF THIS ADDENDUM. THIS ADDENDUM MAY NOT BE ALTERED, AMENDED, OR MODIFIED EXCEPT BY WRITTEN INSTRUMENT SIGNED BY THE DULY AUTHORIZED REPRESENTATIVES OF BOTH PARTIES. WHEREAS, the parties hereto, intending to be legally bound, have caused this Addendum to be executed by their duly authorized representatives as of the last date and year written below. The parties hereto agree that a facsimile transmission of this fully executed Addendum shall constitute an original and legally binding document City of Sanford TRANS UNION LLC Subscriber Name Signature: rev "C 9rJ�� Print Name: Robert (Sherman) Yehl Signature: Print Name: Title: City Manager Title: Date: 3 �� 3 I O(D Date: June 15, 2005 Page 3 of 4 C1DOrumenls and Se ftsM rcousW ft Doom %Trans Union ApEeMUm for Accew dm TranslJnion ATTACHMENT TnINI IN1111 ep Registration Request Form Company Name: City of Sanford Date: This Registration Request Form must be completed and signed jointly by both an existing TransUnion subscriber and TransUnion sales representative or account manager. Only registration forms submitted by a TransUnion sales representative or account manager will be processed. This Registration Request Form must be completed and submitted for each Location requiring access to TransUnion DeskTop. Sanford Initial Location name: Location address: 300 N. Park Avenue Sanford Fl. 32771 City: State: (407) 330 -5646 Zip code: Fax number: Company Administrator Company Administrator: Michael J. Wierzbowski First Name, Middle initial, Last Name Phone number: ( Email Address: (407) 330 -5638 Company Subscriber Codes (List in order of most frequent usage) "Default Subscriber Code Market/Submarket: 91 Individual Digital Certificates Digital Certificates Requested: Yes ❑ No J hank You. Please return the comp leted form to your TransUnion Sales Re resentative Sales Rep's Name: Matthew P Weber Southeast Division TransUnion Division: Phone number: E -mail address: Company acct code: (Corporate Use Only) (407) 322 -5389 (407) 322 -5356 Fax number: mweber @tusales.com Mkt/submkt: Approved by: Date: T� 0 6 / / ,' ��� / D S s riber 6YI � Date: Approved by: S t TransUnion Sales / Account Manager TRANSUNION MASTER AGREEMENT FOR CONSUMER REPORTING AND ANCILLARY SERVICES This Agreement ( "Agreement") is made and entered into as of the Effective Date as defined below, by and between Trans Union LLC ('TransUnion") with its principal place of business at 555 West Adams, Chicago, Illinois 60661, and City of Sanford with its principal place of business at 300 N. Park Avenue Sanford FL 32771 ( "Subscriber'). In consideration of the promises and mutual covenants hereinafter set forth, TransUnion and Subscriber hereto agree as follows: 1. Scope of AareemerM This Agreement applies to any of those information services which Subscriber may desire to receive from TrensUmon and which TransUnion offers to Subscriber. Such information services shall herein be collectively referred to as "Services" and all information derived therefrom shall be collectively referred to as "Services Information." Subscriber enters in this Agreement on behalf of itself and its affiliates under common ownership and control, as identified on Exhibit A hereto ( "Affiliates"), which Exhibit A may be amended by Subscriber from time to time upon written notice to TransUnion, all of which are referred to collectively as Subscriber. This Agreement consists of the general terms and conditions set forth in the body of this Agreement ("General Terms ") and Exhibit A. If there is a conflict between the General Terms and any Exhibit, the provisions of the general terms will govern. 2. Subscrfbees business. Subscriber certifies that the nature of Subscriber's business is: (CHECK ONE) a. _Bank b. _Credit Union C. _Auto Dealership d. _Brokerage Hoursellnvestment Company e. _Finance Company f. _Mortgage Broker g. _Collection Agency h. _Health Care I. Retail j. _Private Investigation k. _Detective Agency I. _Secunty M. _Otter Investigation n. _Attorney or Law Firm o. _Insurance P. Govemmenl Agency - Law Enforcement q. X Government Agency - Other r. Other. 3. Consumer Reporting Services. 3.1 Consumer Report Information. TransUnion makes certain consumer report information services from its consumer reporting database ('Consumer Report Information") available to its customers who have a Permissible purpose for receiving such information in accordance with the Fair Credit Reporting Act (15 U.S.C. §1681 at seq.) including, without limitation, all amendments thereto ( "FCRA"). 3.2 FCRA Penalties. THE FCRA PROVIDES THAT ANY PERSON WHO KNOWINGLY AND WILLFULLY OBTAINS INFORMATION ON A CONSUMER FROM A CONSUMER REPORTING AGENCY UNDER FALSE PRETENSES SHALL BE FINED UNDER TITLE 18, OR IMPRISONED NOT MORE THAN TWO YEARS, OR BOTH. 3.3 Subscriber Certifications Subscriber certifies that it shad request Consumer Report Information solely for Subscribefs exclusive one-time use and use such information solely for the permissible purposes) that are Indicated by Subscriber below in Sections 3.4 - 3.7, and for no other purpose, subject however, to the additional restrictions set forth herein. Moreover, if requested by TransUnion, Subscriber agrees to, and shall, Individually certify the permissible purpose for each Consumer Report Information it requests, in addition to the blanket certification set forth herein. Such individual certification shall be made by Subscriber pursuant to instructions provided from time to time to Subscriber by TransUnion. 3.4 Consumer Report Information - Permissible Purpose(s) (CHECK ALL APPLICABLE) In connection with a credit transaction involving the consumer on whom the information is to be fumished and involving the extension of credit to, or review or collection of an account of the consumer. _In connection with the underwriting of insurance involving the consumer. Jwuary 4.2006 Page 1 of 11 X Pursuant to the written authorization of the consumer who is the subject of the Consumer Report Information. Subscriber certifies that each such written authorization will expressly authorize Subscriber to obtain the Consumer Report Information, and will contain at a minimum the subject's name, address, social security number (where available) and signature. Subscriber further agrees to retain copies of all such written authorizations for a minimum of thirty (30) months from the date of inquiry, and make such authorizations available to TransUmon upon request. Nothing in this certification, or elsewhere in this Agreement, is intended to allow Subscriber to purchase consumer reports for the purpose of selling or giving the report, or information contained in or derived from it, to the subject of the report, or to any other third party. _For employment purposes, in which case Subscriber shall request only a TransUnion service expressly designed for employment purposes (" Employment Report "). Subscriber further certifies that d shall not request an Employment Report unless: A. A dear and conspicuous disclosure is fast made In writing to the consumer before the Consumer Report Information is obtained, in a document that consists solely of the disclosure, that a consumer report may be obtained for employment purposes; B. The consumer has authorized in writing the procurement of the Employment Report; C. Information from the Employment Report will not be used in violation of any applicable federal or state equal employment opportunity law or regulation; D. The Employment Report will only be used once; and E. Before taking adverse action in whole or in part based on the Employment Report, Subscriber shall provide the consumer with a copy of the Employment Report and shall provide the consumer with a copy of the consumer's rights, m the formal approved by the FTC, which form notice shall be supplied to Subscriber by TransUnion either with the report or one time in print format, and Subscriber agrees to duplicate it and provide it to the consumer as required hereunder. _To use the information as a potential investor or servicer, or current insurer, in connection with a valuation of, or an assessment of the credit or prepayment risks associated with, an existing credit obligation; To use the information in connection with Subscribefs legitimate business need for the information in connection with a business transaction that is initiated by a consumer, _To use the information in connection with Subscriber's legitimate business need for the information to review an account to determine whether the consumer continues to meet the terms of the account; (The following certifications are available for use by Government Agendas only): (CHECK ONE) To use the information in connection with a determination of the consumer's eligibility for a license or other benefit granted by a governmental instrumentality required by law to consider an applicant's financial responsibility or status; _Subscriber is the head of a state or local child support enforcement agency (or state or local government official authorized by the head of such an agency), and on each request the Subscriber certifies that: A. The consumer report is needed for the purpose of establishing an individual's capacity to make child support payments or determining the appropriate level of such payments; B. The paternity of the consumer for the child to which the obligation relates has been established or acknowledged by the consumer in accordance with state laws under which the obligation arises fit required by those laws); C. The Subscriber has provided at least 10 days' prior notice to the consumer whose report is requested, by certified or registered matt to the last known address of the consumer, that the report will be requested; and D. The consumer report will be kept confidential, will be used solely for a purpose described in subparagraph (A) above, and will riot be used in connection with any other civil, administrative, or criminal proceeding, or for any other purpose; _Subscriber is an agency administering a state plan under Section 454 of the Social Security Ad (42 U.S.C. 654) and will use the information to set an initial or modifi child support award. 3.4.1 For purposes of this Agreement, the term 'adverse action' shall have the same meaning as that term is defined in the FCRA. January 4.2006 Page 2 of 11 3.5 Account ReviewlACCOUnt Monitoring Certification In the event that Subscriber requests Consumer Report Information for account review or monitoring purposes, whether batch or on -line, Subscriber shall make such requests solely for review or monitoring of Subscriber's own open accounts and/or closed accounts with balances owing, and for no other purpose. Subscriber shall notify TransUnion in a mutually acceptable format of the review or monitoring methods and criteria desired, and of any desired changes to or deletion of any individual monitoring set, and shall delete individual monitoring sets on any consumers if Subscriber ceases to have a permissible purpose to receive consumer data on such consumers. When Subscriber requests information as a potential investor or servicer, or current insurer, in connection with a valuation of or an assessment of the credit or prepayment risks associated with, an existing credit obligation (valuation account reviews), Subscriber shall first obtain the prior written consent of the current account owner or servicer of such accounts and make a copy of such consent available to TransUnion. 16 Prescreenina Certifications Provided that Subscriber meets all TransUnion reporting requirements for prescreening customers as may be established from time to time, upon request by Subscriber, TransUnion agrees to extract names from TransUnion's central computer file of credit information, or to screen names of individuals contained on a base list mutually acceptable to TransUnion and Subscriber, in accordance with selection criteria as specified by Subscriber and acceptable to TransUnion ("Prescreen Services). Prescreen Services may include scores, attributes and/or other appends as mutually agreed. Each such request for prescreened names, Including, but not limited to, such criteria associated with each such request, is hereby incorporated into this Agreement by reference. 3.6.1 Format and Delivery. TransUnion shall supply, and deliver to Subscriber, such Prescreen Services in the form of prescreened lists ('Prescreened Lists), in a mutually agreed upon format. TramUnion will be responsible for the computer programming of the selection criteria specified by Subscriber. 3.6.2 Third Party Processors. In the event, Subscriber notifies TransUnion in writing that Subscriber intends to have performed further processing of the such Prescreened List to further refine the selection, TransUrnion shall deliver such Prescreened List to Subscriber's designated third party processor ("Processor); provided such Processor has been approved by TransUnion and has executed an agreement for processing with TransUnion. Subscriber shag so notify TransUnion in writing in conjunction with each screening request as to whether Subscriber intends to so utilize Processor. Subscriber certifies that neither the criteria used to select the names nor the tape layout description of the attributes will be disclosed by Subscriber to Processor. Subscriber certifies that it will not request or receive from Processor any names of consumers other than those to which a fine offer of credit or insurance will be made. Moreover. Subscriber shall require that Processor provides to TransUnion in a mutually agreed upon format a dearly labeled magnetic tape identifying all consumers on such refined Prescreened List so that TransUnion can post inquiries to its files on such consumers as required by law. Subscriber shall require that Processor provide such tape to TransUnion upon completion of such further processing but in no event later than seventy -five (75) days after Processor's receipt of the media from TransUnion. 3.6.3 Subscriber Solicitation and Use of the Prescreened Lists. Except as otherwise mutually agreed, Subscriber will be responsible for preparation of solicitation materials and all other communications to be made with prescreened individuals. Subscriber hereby certifies that g will extend a firm offer of credit or insurance to each and every individual named on the Prescreened List, or Processor -refined Prescreened List and that the offer will not be withdrawn or withheld after the offer is made, except as permitted by the FCRA. Subscriber further agrees to make available to TransUnion upon request a sample or draft of the mail piece or telemarketing script in which the firm offer will be made, and TransUnion may refuse to provide Prescreened Lists if TransUnion has a good faith belief that the proposed offer is not a firm offer of credit or insurance. Notwithstanding this right to review the mail piece or script, however, TransUnion shall have no liability for failure of such mail piece or script to comply with applicable law, including but not limited to the FCRA. 3.6.4 One Time Use. All information received from Prescreened Services is for Subscriber's exclusive one -time use. Such information shall not be revealed or made available, in whole or in part, to any person except employees of Subscriber or Processor who have a need to know. In no event shag the Prescreened Services be used for the processing of credit applications or underwriting insurance in the normal course of business. Except solely to the extent necessary to utilize such Prescreened Lists pursuant to the terms and conditions of this Agreement, Subscriber shag not copy the Prescreened Lists, or any portion thereof, without TrensUnion's prior written consent, nor grant any other person or entity the right to do so. Moreover, Subscriber is not granted any ownership rights or fills to the Prescreened Lists nor to any information contained in any and all such Prescreened Lists. 3.7 Instant Decision Processing. TransUnion offers a suite of automated instant credit decision processing that determines whether a consumer qualifies for requested credit products or utility service made available subject January 4, 2006 Page 3 of 11 to the permissible certifications in Section 3.4 above, reviews existing customers for possible action on an account made available subject to Section 3.5 above, and performs a prescreen of an individual's consumer credit file against pre - determined credit criteria made available subject to Section 3.6 ( "Instant Decision Processing "). When Subscriber desires to receive any of the foregoing services, the delivery specifications and decision criteria shall be set forth in a separate written Schedule to be attached thereto. 3.7.1 TransUnion has developed a service that allows its Instant Decision Processing customers to retrieve, through the Internet, the instant decision screen and Consumer Report Information, if applicable, generated as a result of a previously processed instant credit decision transaction ( "Previous Instant Credit Decision "), and Subscriber desires to utilize Previous Instant Credit Decision in conjunction with those instant credit decision transactions which Subscriber receives. TransUnion agrees to make Previous Instant Credit Decision available to Subscriber. For each individual instant credit decision transaction requested by Subscriber, the Previous Instant Credit Decision which was originally delivered to Subscriber will be available to Subscriber for a period of thirty -five (35) days from such instant credit decision transaction. Subscriber hereby represents and warrants that, for each individual instant credit decision transaction for which Subscriber utilized Previous Instant Credit Decision, Subscriber shall use Previous Instant Credit Decision solely: (a) for the specific permissible purpose, pursuant to the FCRA, for which Subscriber requested such individual instant credit decision transaction; and (b) solely in conjunction with such particular individual instant credit decision transaction. Subscriber shall not use Previous Instant Credit Decision for any other purpose whatsoever. 3.8 California Certification If Subscriber is a retailer who uses Consumer Report Information in connection with in- person credit applications, subject to the California Consumer Credit Reporting Agencies Act and all amendments thereto, then Subscriber shall instruct its employees responsible for receiving in- person credit applications from California consumers, including point of sale applications, to inspect the applicant's photo identification prior to requesting a Consumer Report Information; and Subscriber shall identify to TransUnion, either by subscriber code or by flag on the affected inquiry, when it requests Consumer Report Information for an in- person credit application. 3.9 Vermont Certification When Subscriber requests a consumer report on a Vermont resident, Subscriber agrees to comply with Vermont law. Subscriber expressly agrees to obtain the consumer's consent before requesting a consumer report to the extent and in the manner required by Vermont law. 4 Ancillary services 4.1 Fraud Prevention Services TransUnion offers several fraud prevention services that evaluate inquiry input elements against other input elements and /or against proprietary databases, to identify potential discrepancies and /or inaccuracies. Fraud prevention service messages may be delivered with Consumer Report Information as a convenience, but are not part of a consumer's file nor are they Intended to be consumer reports. In the event Subscriber obtains any fraud prevention services from TransUnion in conjunction with Consumer Report Information or as a stand alone service, Subscriber shall not use the fraud prevention services, in whole or in part, as a factor in establishing an individual's creditworthiness or eligibility for (a) credit or insurance, or (bi) employment, nor for any other purposes under the FCRA. Moreover, Subscriber shall not take any adverse action, which is based in whole or in part on the fraud prevention services, against any consumer. As a result of information obtained from the fraud prevention services, it is understood that Subscriber may choose to obtain additional information from one or more additional independent sources. Any action or decision as to any individual which is taken or made by Subscriber based solely on such additional information obtained from such additional independent source(s) shall not be deemed prohibited by this paragraph. 4.2 Reference Service s 4.2.1 TransUnion offers a suite of reference services from sources other than its Consumer Reporting Database ( "Non -CRD Reference Services), which it shall make available to Subscriber under the terms of this Agreement. In no event shall Subscriber use Non -CRD Reference Services for marketing purposes. 4.2.2 Trans Union also offers the suite of reference services from its CRD ( "CRD Reference Services "), If Subscriber desires to receive CRD Reference Services, Subscriber hereby certifies that the specific purpose(s) for which the reference services will be requested, obtained and used by Subscriber is one or more of the following uses as each such particular use is described in, and as may be interpreted from time to time, by competent legislative, regulatory or judicial authority, as being encompassed by, Section (6802)(e) of the Gramm - Leach- Bliley Act, Title V, Subtitle A, Financial Privacy (15 U.S.C. § 6801 -6809) January 4, 2005 Page 4 of 11 CGLB') and the United States Federal Trade Commission rules promulgated thereunder. Subscriber shall not request, obtain or use such CRD Reference Services for any other purpose. ❑ As necessary to effect, administer, or enforce a transaction requested or authorized by the consumer, or in connection with servicing or processing a financial product or service requested or authorized by the consumer; or ❑ As necessary to effect, administer, or enforce a transaction requested or authorized by the consumer, or in connection with maintaining or servicing the consumer's account with Subscriber and Subscriber is a financial institution; or ❑ With the consent or at the direction of the consumer; or ❑ To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability; or ❑ For use solely in conjunction with a legal or beneficial interest held by Subscriber and relating to the consumer; or ❑ For use solely in Subscriber's fiduciary or representative capacity on behalf of the consumer. 4.2.3 For purposes of this Agreement, the term "Reference Services" shall be deemed to include both Non -CRD Reference Services and CRD Reference Services. Subscriber shall not take any adverse action, which is based in whole or in part on the Reference Services, against any consumer. 4.3 Depersonalized Data Services From time to time, Subscriber may desire to obtain depersonalized data (Data Services) identified in a Data Services request forth or other mutually agreed upon document signed by an authorized representative of Subscriber ('Data Services Request" or "DSR "). Subscriber represents and warrants that Subscriber shall use any and all Data Services received pursuant to this Agreement solely for one or more of the following purposes: A. Determination of the validity of an existing risk score model or of certain data attributes, when such model or attributes will be used in conjunction with the evaluation of consumer credit information received and used under this Agreement; B. Building Subscriber's own consumer credit information -based model which model shall be used solely in conjunction with the evaluation of consumer credit information received and used under this Agreement; C. Review and validation of Subscriber's policies relating to credit eligibility or other permissible purpose under the FCRA, which policies Subscriber shall use in conjunction with evaluating consumer credit information received and used under this Agreement; or D. Determination of the qualitative value of consumer credit information TransUnion provides under this Agreement. 4.3 .1 No Other Use Subscriber shall not use Data Services for any other purpose and shall take no action as to any individual consumer as the result of the Data Services received under this Agreement. 4.4 TrensUnion Score s . Subscriber may request, in writing, that TransUnion provide Subscriber the TransUnion Scores, in connection with the delivery of a consumer report obtained hereunder. TransUnion agrees to perform such processing as reasonably practicable. Subscriber shall use TransUnion Scores only in accordance with its permissible purpose under the FCRA. 4.4.1 Adverse Action Factors Subscriber recognizes that factors other than the TransUnion Score may be considered in making a decision as to a consumer. Such other factors include, but are not limited to, the credit report, the individual account history, application information, and economic factors. TransUnion may provide score reason codes to Subscriber, which are designed to indicate the principal factors that contributed to the TmnsUnion Boom, and may be disclosed to consumers as the reasons for taking adverse action, as required by the Equal Credit Opportunity Act ( "ECOA") and its implementing Regulation ( "Reg. B "). The TransUnion Score itself, when accompanied by the corresponding reason codes, may also be disclosed to the consumer who is the subject of the TransUnion Score. However, the TransUnion Score itself may not be used as the reason for adverse action under Reg. B. 4.4.2 Confidentiality of TransUnion Scores The TransUnion Score is proprietary to TransUnion and, accordingly, without TransUnion's prior written consent, the TransUnion Score shall not be disclosed to any other third party, except: (a) as expressly permitted herein; or (b) unless dearly required by law. Subscriber shall not, nor permit any third party to, publicly disseminate any results of the validations or other reports derived from the TransUnion Scores without TransUnion's prior written consent. Moreover, in the event Subscriber intends to provide TransUnion Scores to any agent including, without limitation, a list processor, Subscriber January 4, 2008 Page 5 of 11 may do so provided, however, that Subscriber first enters into a written agreement with such agent that is consistent with Subscriber's obligations under this Agreement. 4.4.3 Predictive Triggers Models In the event Subscriber requests Predictive Triggers Models, such models are available in conjunction with Subscriber's Prescreen and Account Review requests; provided however, that Subscriber hereby represents and warrants that when Subscriber requests Predictive Triggers Models in conjunction with its Account Review requests, Subscriber shall not use Predictive Triggers Models, nor any information derived therefrom, (a) to take any adverse action as to any individual consumer; or (b) for any other reason including, but not limited to, in connection with the collection of an account. 4.4.4 TranliUnion Score Performan Certain TransUnion Scores are implemented with standard minimum exclusion criteria. TransUnion shall not be liable to Subscriber for any claim, injury or damage suffered directly or indirectly by Subscriber as a result of any Subscriber requested changes to the exclusion criteria which result in normally excluded records being scored by such TransUnion Scores. TransUnion warrants that the scoring algorithms used in the computation of the scoring services, provided under this Agreement, ( "Models ") are empirically derived from credit data and are a demonstrably and statistically sound method of rank-ordering candidate records with respect to the purpose of the TransUnion Scores when applied to the population for which they were developed, and that no scoring algorithm used by a TransUnion Score uses a "prohibited basis" as that term is defined in ECOA and Reg. B promulgated thereunder. The TransUnion Score may appear on a credit report for convenience only, but is not a part of the credit report nor does it add to the information in the report on which it is based. 4.5 Third Party Scores and Other Third Party Services TransUnion has the capability to offer scores derived from models built jointly with third parties, and other services provided by third parties, which are subject to additional warranties offered or terms imposed by such third parties. If desired by Subscriber, such third party scores and services shall be made available pursuant to separate agreement, which shall be appended as a schedule to this Agreement. S. Additional Terms and Conditions 5.1 Confidentiality Subscriber shall hold all Services Information in confidence and shall not disclose the Services to any third party, except as required by law (i.e., an order of a court or data request from an administrative or governmental agency with competent jurisdiction) to be disclosed; provided however, that Subscriber shall provide TransUnion ten (10) days prior written notice before the disclosure of such information pursuant to this Paragraph 5.1. However, this restriction shall not prohibit Subscriber from disclosing to the subject of the Consumer Report Information, who is the subject of an adverse action, the content of the Consumer Report Information as it relates to any such adverse action. 5.2 Safeguards Each parry shall implement, and shall take measures to maintain, reasonable and appropriate administrative, technical, and physical security safeguards ( "Safeguards ") to (a) insure the security and confidentiality of non - public personal information; (b) protect against anticipated threats or hazards to the security or integrity of non - public personal information; and (c) protect against unauthorized access or use of non - public personal information that could result in substantial harm or inconvenience to any consumer. When a consumers first name or first initial and last name in combination with a social security number, drivers license or Identification Card Number, or account number, credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individual's financial account ( "Personal Information "), is delivered to Subscriber unencrypted, Subscriber shall implement and maintain reasonable security procedures and practices appropriate to the nature of the information and to protect the Personal Information from unauthorized access, destruction, use, modification, or disclosure. 5.3 Authorized Requests Subscriber shall use the Services: (a) solely for the Subscriber's certified use(s); (b) solely for Subscribers exclusive one -time use; and (c) subject to the terms and conditions of this Agreement. Subscriber shall not request, obtain or use Services for any other purpose including, but not limited to, for the purpose of selling, leasing, renting or otherwise providing information obtained under this Agreement to any other party, whether alone, in conjunction with Subscribers own data, or otherwise in any service which is derived from the Services. Services shall be requested by, and disclosed by Subscriber to, only Subscribers designated and authorized employees having a need to know and only to the extent necessary to enable Subscriber to use the Services in accordance with this Agreement. Subscriber shall ensure that such Subscriber designated and authorized employees shall not attempt to obtain any Services on themselves, associates, or any other person except in the exercise of their official duties. 5.4 Third Party Intermediaries In the event Subscriber will utilize a third party intermediary (e.g., Internet service provider or other network provider) for the purpose of receiving Services, Subscriber shall ensure it has first entered into an agreement with such third party under which such third party acts solely as a network conduit for the delivery of the Services to Subscriber and which prohibits such third party from using, or otherwise January 4, 2006 Page 6 of 11 accessing, the Services for any other purpose. Subscriber shall be solely liable for any actions or omissions of such third parties which result in a breach of this Agreement including, but not limited to, any use of the Services in violation of this Agreement. 5.5 Rattle to Services Subscriber shall not attempt, directly or indirectly, to reverse engineer, decompile, or disassemble Services or any confidential or proprietary criteria developed or used by TransUnion relating to the Services provided under this Agreement. Except as explicitly set forth in this Agreement, the entire right, title and interest in and to the Services shall at all times vest exclusively in TransUnion. TransUnion reserves all rights not explicitly granted to Subscriber under this Agreement. 5.6 Compliance with Laws Each party hereto shall be responsible for compliance with all applicable federal (including, but not limited to the FCRA) and state legislation, regulations and judicial actions, as now or as may become effective, to which lt is subject. 5.7 Fees and Payments Subscriber agrees to pay the fees and charges, as mutually agreed upon, for Services provided to Subscriber under this Agreement. Such pricing is hereby incorporated into this Agreement by reference. Any periodic and /or minimum Subscriber fees under this Agreement are non - refundable, in whole or in part, in the event of a termination of this Agreement. TransUnion reserves the right to change the fees and charges from time to time, but no change in such charges shall become effective as to the Subscriber earlier than thirty (30) days after written notice thereof shall have been given by TransUnion to Subscriber. Subscriber shall also pay all the cost of all media, media shipping, and insurance costs, taxes, duties or charges of any kind imposed by any federal, state, or local governmental entity for Services, Services Information, or both, provided under this Agreement. However, Subscriber shall not be responsible for taxes imposed upon TransUnion by any federal, state or local authority against the net income of TransUnion. 51.1 In addition, in the event that TransUnion's cost of rendering Services increases as a result of federal, state or local laws, ordinances or other regulatory, administrative or governmental acts, then TransUnion may implement a surcharge subject to the following: (a) any surcharge will be applicable generally to TransUnion's customers; (b) TransUnion will provide sixty (60) days prior written notice to Subscriber prior to implementing any new surcharge; and (c) any surcharge will be applied only to products and services pertaining to consumers in the geographic area affected by the law, ordinance or other regulatory, administrative or governmental ordinance or other regulatory, administrative or governmental act. A legislative surcharge is imposed on certain types of reports pertaining to consumers residing in the United States, and an additional surcharge is imposed on certain reports pertaining to only Colorado residents. 5.7.2 TransUnion shall provide invoices to Subscriber and Subscriber shall pay such invoices within thirty (30) days of the invoice date. Without limiting any of TransUnion's remedies for non - payment or late payment of invoices, invoices which are not paid within sixty (60) days of the invoice date shall be subject to a late charge of one and one -hall percent (1.5 %) per month (18% per year) or the maximum allowed by law, whichever is less. If collection efforts are required, Subscriber shall pay all costs of collection, including reasonable aftomeys' fees. 5.8 Temr Termination and Survival The term of this Agreement shall commence upon the Effective Date and shall remain in effect until terminated by any party hereto for any reason whatsoever by providing thirty (30) days prior written notification to the other party. Moreover, without limiting any other remedies to which either party may be entitled if a party, in good faith, determines that the other party has materially breached any of its obligations under this Agreement, such party shall provide written notice to the other party of such determination. The breaching party shall have thirty (30) days to cure any alleged breach, provided that such breach is curable. If the breaching parry fails to cure within thirty (30) days of receiving such written notice or if such breach is not curable, the non - breaching party shall have the right to immediately suspend its performance, in whole or in part, under this Agreement, immediately terminate this Agreement, or both. 5.8.1 The foregoing notwithstanding, TransUnion reserves the right, at TransUnion's sole option, to immediately suspend its performance, in whole or in part, under this Agreement, or immediately terminate this Agreement, if TransUnion, in good faith, determines that (a) the requirements of any law, regulations and /or judicial action have not been met; (b) as a result of any new, or changes in existing, laws, regulations, and /or judicial actions, that the requirements of any law, regulation and /or judicial action will not be met; and /or (c) the use of the Services is the subject of litigation or threatened litigation by any governmental agency. 5.8.2 With the exception of TransUnion's obligation to provide Services under this Agreement, all provisions of this Agreement shall survive any such termination of this Agreement including, but not limited to, all restrictions on Subscribers use of Services Information. Moreover, any such termination shall not relieve Subscriber of any fees or other payments due to TransUnion through the date of any such termination nor January 4, 2006 Page 7 of 11 affect any rights, duties or obligations of either party that accrue prior to the effective date of any such termiriation. 5.9 Limited Warranty TransUnion represents and warrants that the Services will be provided in a professional and workmanlike manner consistent with industry standards. In the event of any breach of this warranty, TransUnion shall exercise commercially reasonable efforts to re- perform the applicable Services which are not in compliance with the above warranty, provided that: (a) TransUnion receives written notice of such breach within ten (10) days after performance of the applicable Services; and (b) the Services are able to be re- performed. SUBSCRIBER ACKNOWLEDGES AND AGREES THAT TRANSUNION'S SOLE AND EXCLUSIVE OBLIGATION, AND SUBSCRIBER'S SOLE AND EXCLUSIVE REMEDY, IN THE EVENT OF ANY BREACH OF THE FOREGOING WARRANTY IS AS SET FORTH IN THIS PARAGRAPH. TRANSUNION DOES NOT WARRANT THE SERVICES TO BE UNINTERRUPTED OR ERROR -FREE OR THAT THE SERVICES WILL MEET SUBSCRIBER'S REQUIREMENTS. THE WARRANTY SET FORTH IN THIS SECTION 5.9 IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES THAT MIGHT BE IMPLIED FROM A COURSE OF PERFORMANCE OR DEALING OR TRADE USAGE OR WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 5.10 Indemnification for Intellectual Prooertv Infrincem nt TransUnion will defend and indemnify Subscriber against a claim that any Services infringes a United States patent, copyright, trademark or trade secret or other United States intellectual property rights of a third party; provided that (a) Subscriber gives TransUnion prompt written notice of any such claim of which it has knowledge; (b) TransUnion is given full control over the defense of such claim and all related settlement negotiations; and (c) Subscriber provides TransUnion with the assistance, information and authority necessary to perform TransUnion's obligations under this paragraph. Reasonable out -of- pocket expenses incurred by Subscriber in providing such assistance will be reimbursed by TransUnion. If any such claim of infringement has occurred or in TransUnion's opinion is likely to occur, then TransUnion may, at their option and expense, (a) use commercially reasonable efforts to procure for Subscriber the right to use the infringing Services; (b) replace or modify the infringing portion of the Services so that it is no longer subject to any infringement claim or (c) if the foregoing, in TransUnion's reasonable determination, is not practicable, TransUnion shall so notify Subscriber of such determination and Subscriber shall have the right to immediately terminate this Agreement. TransUnion shall have no obligation under this Section to indemnify or defend Company against a lawsuit or claim of infringement to the extent any such claim or lawsuit results from (a) other material which is combined with or incorporated into the Services; (b) any substantial changes or afterations to the information provided as part of the Services by Subscriber; or (c) any misuse or unauthorized use of the Services which, but for Subscriber's misuse or unauthorized use of the Services, such claim would not have occurred. THE FOREGOING PROVISIONS STATE THE ENTIRE LIABILITY OF TRANSUNION AND THE SOLE AND EXCLUSIVE REMEDY OF SUBSCRIBER WITH RESPECT TO ANY PROCEEDINGS, CLAIMS, DEMANDS, LOSS, DAMAGE OR EXPENSES INCURRED BY SUBSCRIBER RELATING TO THE INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS RESULTING FROM THE SERVICES AND THIS AGREEMENT. 5.11 Limitation of Liability TRANSUNION'S SOLE LIABILITY, AND SUBSCRIBER'S SOLE REMEDY, FOR NEGLIGENT VIOLATIONS OF THIS AGREEMENT BY TRANSUNION SHALL BE THE CORRECTION OF ANY DEFECTIVE SERVICE OR THE REFUND OF FEES PAID FOR SAME. SUBSCRIBER'S SOLE LIABILITY, AND TRANSUNION'S SOLE REMEDY, FOR NEGLIGENT VIOLATIONS OF THIS AGREEMENT BY SUBSCRIBER SHALL BE CAPPED AT THE FEES BILLED UNDER THIS AGREEMENT FOR THE SERVICES GIVING RISE TO THE CLAIM. FOR ALL CLAIMS BY EITHER PARTY AGAINST THE OTHER ARISING OUT OF SUCH OTHER PARTY'S INTENTIONAL OR CRIMINAL MISCONDUCT OR WILLFUL VIOLATION OF THIS AGREEMENT, THE CULPABLE PARTY'S TOTAL LIABILITY SHALL BE CAPPED AT SIX (5) TIMES THE AVERAGE MONTHLY REVENUE BILLED UNDER THIS AGREEMENT PRIOR TO THE CLAIMS) ARISING. 5.11.1 IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES INCURRED BY THE OTHER PARTY AND ARISING OUT OF THE PERFORMANCE OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO LOSS OF GOOD WILL AND LOST PROFITS OR REVENUE, WHETHER OR NOT SUCH LOSS OR DAMAGE IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, OR OTHERWISE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. 5.11.2 ADDITIONALLY, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY AND ALL CLAIMS January 4, 2009 Page 8 of 11 ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT BROUGHT MORE THAN TWO (2) YEARS AFTER THE CAUSE OF ACTION HAS ACCRUED. 5.12 A8si90ment and Subcontracting Neither party may assign or otherwise transfer this Agreement, in whole or in part without the prior written consent of the other, and such consent shall not be unreasonably withheld. Notwithstanding the foregoing, TransUnion may assign or transfer this Agreement to a wholly-owned subsidiary or in the event of a purchase of substantially all of TrensUnion's assets or in the event of a corporate form reorganization (e.g., LLC to C- Corporation), and Subscriber may assign or transfer its rights and /or obligations under this Agreement to any Affiliate of Subscriber idenfified on Exhibit A hereto. Moreover, TransUnion shall have the unrestricted right to subcontract the Services to be provided to Subscriber by TransUnion under this Agreement; provided however, that such subcontracting shall not relieve TransUnion of its obligations under this Agreement. The limited warranty and limitation of liability provisions set forth in this Agreement shall also .apply for the benefit of TransUnion's licensors, subcontractors and agents. 5.13 No Waiver. No failure or successive failures on the part of either party, its respective successors or permitted assigns, to enforce any covenant or agreement, and no waiver or successive waivers on its or their part of any condition of this Agreement shall operate as a discharge of such covenant, agreement, or condition, or render the same invalid, or impair the right of either party, its respective successors and permitted assigns, to enforce the same in the event of any subsequent breach or breaches by the other party, its successors or permitted assigns. 5.14 Independent Contractors This Agreement is not intended to create or evidence any employer - employee arrangement, agency, partnership, joint venture, or similar relationship of any kind whatsoever, between TransUnion and Subscriber. Moreover, no party shall, by virtue of this Agreement, have any right or power to create any obligation, express or implied, on behalf of any other party. 5.15 Construction and SeveraWfilt All references in this Agreement to the singular shall include the plural where applicable. Titles and headings to sections or paragraphs in this Agreement are inserted for convenience of reference only and are not intended to affect the interpretation or construction of this Agreement. If any tern or provision of this Agreement is held by a court of competent jurisdiction be invalid, void, or unenforceable, the remainder of the provisions shall remain in full force and effect and shall in no way be affected, impaired or invalidated. 5.16 Force Maieure Neither party shall be liable to the other for failure to perform or delay in performance under this Agreement if, and to the extent, such failure or delay is caused by conditions beyond its reasonable control and which, by the exercise of reasonable diligence, the delayed party is unable to prevent or provide against. Such conditions include, but are not limited to, acts of God; strikes, boycotts or other concerted acts of workers; failure of utilities; laws, regulations or other orders of public authorities; military action, state of war, acts of terrorism, or other national emergency; fire or flood. The party affected by any such force majeure event or occurrence shall give the other party written notice of said event or occurrence within five (5) business days of such event or occurrence. 5.17 Audit Rights During the term of this Agreement and for a period of three (3) years thereafter, TransUnion may audit Subscriber's policies, procedures and records which pertain to this Agreement, to ensure compliance with this Agreement, upon reasonable notice and during normal business hours. 5.18 Governing Law This Agreement shall be governed by and construed in accordance with the laws of the State of Florida Wkneia regardless of the laws that might otherwise govern under applicable Florida Igiesie principles of conflicts of law. 5.19 Trademarks Both Subscriber and TransUnion shall submit to the other party for written approval, prior to use, distribution, or disclosure, any material including, but not limited to, all advertising, promotion, or publicity in which any trade name, trademark, service mark, and /or logo (hereinafter collectively referred to as the "Marks ") of the other party are used (the "Materials "). Such party, from whom approval is being requested, will not unreasonably withhold its approval. Both parties shall have the right to require, at each partys respective discretion and as communicated in writing, the correction or deletion of any misleading, false, or objectionable material from any Materials. Moreover, when using the other parry's Marks pursuant to this Agreement, a party shall take all reasonable measures required to protect the other party's rights in such Marks, including, but not limited to, the inclusion of a prominent legend identifying such Marks as the property of the other party. In using each other's Marks pursuant to this Agreement, each party acknowledges and agrees that (i) the other party's Marks are and shall remain the sole properties of the other party, (ii) nothing in this Agreement shall confer in a party any right of ownership in the other partys Marks, and (iii) neither party shall contest the validity of the other party's Marks. Notwithstanding anything in this Agreement to the contrary, without the prior written approval of Subscriber, TransUnion shall have the right to disclose to third parties Subscriber's marks in January 4, 2gga Page 9 of 11 consumer, credit reports containing Subscriber's account information. 510 FTC Notices. By signing this Agreement, Subscriber acknowledges receipt of a copy of the Federal Trade Commission's "Notice to Users of Consumer Reports: Obligations of Users Under the FCRA" and a copy of the Federal Trade Commission's "Notices to Furnishers of Information: Obligations of Fumishers Under the FCRA ". 5.21 Entire Aareement THIS AGREEMENT INCLUDING, WITHOUT LIMITATION, ALL EXHIBITS AND ATTACHMENTS HERETO, CONSTITUTES THE ENTIRE AGREEMENT BETWEEN TRANSUNION AND SUBSCRIBER AND SUPERSEDES ALL PREVIOUS AGREEMENTS AND UNDERSTANDINGS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, SOLELY WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT. THIS AGREEMENT MAY NOT BE ALTERED, AMENDED, OR MODIFIED EXCEPT BY WRITTEN INSTRUMENT SIGNED BY THE DULY AUTHORIZED REPRESENTATIVES OF BOTH PARTIES. THIS AGREEMENT SHALL NOT BE BINDING ON EITHER PARTY UNTIL SIGNED BY TRANSUNION. 5.22 Notwithstanding any provision Of this Agreement to the contrary the Subscriber indemnification obligation Will —be in effect only to ft extent and umas specrficelly set forty in Florida law. IN WITNESS WHEREOF, the parties, imending to be legally bound, have caused this Agreement to be executed by their duly authorized representatives. The parties hereto agree that a facsimile transmission of this fully executed Agreement shall constitute an original and legally binding document. TRANS UNION LLC C i t By: By: Name Date Signed Subscriber Code Number Assigned of Sanford ty Manager January 4, 2008 Page 10 of 11 Effective Subscriber Name: City of Sanfor Subscriber Code: EXHIBIT A AFFILIATES Affiliates means, with respect to Subscriber, any entity at any time controlling, controlled by or under common control with such Subscriber, where such control means: (a) for corporate entities, direct ownership of 51 % or more of the stock or shares entitled to vote for the election of the board of directors or other governing body of the entity; and (b) for non - corporate entities, direct ownership of 51% or more of the equity interest. Subscriber has such Affiliates, as listed on this Exhibit A, which Affiliates are authorized by Subscriber to access TransUnion consumer credit reports and/or ancillary services under Subscriber's code(s), pursuant to the terms and conditions of the Master Agreement. Subscriber shall notify TransUnion in writing of any additions to or deletions from this Exhibit A. Subscriber represents and warrants that it has the authority to enter into this Agreement on behalf of its Affiliates. Moreover, Subscriber represents and warrants that it shall insure that it has appropriate legal authority from each such Affiliate that binds each such Affiliate to the provisions of this Agreement, including, without limitation, all attachments hereto, as if each such Affiliate were a signatory to this Agreement. Subscriber certifies that all Affiliates participating under the Master Agreement shall be instructed as to their obligations under the Master Agreement, including but not limited to the certification of permissible purpose contained therein, if applicable. Therefore, Subscriber and each Affiliate shall be jointly and severally liable under the terms of this Agreement. In the event Subscriber, or subsequently any Affiliate, assigns this Agreement to an Affiliate, then upon any and each such assignment, such assignee Affiliate hereby represents and warrants that it has the authority to assume all rights and obligations under this Agreement on behalf of itself and all other Affiliates listed below and that such assignee Affiliate further represents and warrants that it shall insure that it has appropriate legal authority from each of its Affiliates listed below that binds each such Affiliate to the provisions of this Agreement, including, without limitation, all attachments hereto, as if each such Affiliate were a signatory to this Agreement. Subscriber (or any such Affiliate, as applicable) shall promptly notify TransUnion in writing of any and each such assignment. Affiliate Name Physical Address City. State and Lo Code m:Vegammntracmmestsr aareeffwKs%tarsien,)Ma ter star lard 14 -06AW Page 11 of 11 PRICING ADDENDUM This Pricing Addendum ( "Addendum "), effective the8 of� between Trans Union LLC, ( "TransUnion ") and THE CITY OF SANFORD y and ("SUBSCRIBER'), is intended to establish the pricing for consumer reports and related products and services provided to SUBSCRIBER under the Master Agreement for Consumer Reporting and Ancillary Services and other product agreements in effect between the parties ( "Agreements "). Subject to the terms and conditions of the Agreements, the following is the current rate schedule for credit reports: Price per Inquiry/With FICO Score $1.25 — Individual $2.00- Joint 2. This pricing will begin od J � and shall expire on If ne� ow 20 ___, unless otherwise modified in accordance with the Agreements. has not been agreed to in writing prior to the expiration of the pricing in this Addendum, or if this pricing has not been extended by writt en agreement, then upon expiration of the pricing set forth in this Addendum, the pri cing shall [remain in pricing]. effect on a month to month basis or revert to Trans Union's standard published 3. The pricing contained herein shall inure to the benefit of SUBSCRIBER and those subsidiaries and affiliates of SUBSCRIBER if any identified on Exhibit A hereto. In the event that SUBSCRIBER is acquired by or merged with another entity, or SUBSCRIBER acquires another entity, and such acquisition or merger materially affects SUBSCRIBER'S anticipated volumes, TransUnion reserves the right to request the re- negotiation of this Pricing Addendum upon 30 days prior written notice, and if new pricing cannot be agreed to, TransUnion may terminate any Agreements in effect between the parties including this Pricing Addendum, upon 30 days prior written notice. 4. In addition, in the event that TransUnion's cost of rendering service increases as a result of federal, state or local laws, ordinances or other regulatory, administrative or governmental acts, then Trans Union may implement a surcharge subject to the following: (i) any surcharge will be applicable generally to Trans Union's customers; (ii) TransUnion will provide sixty (60) days prior written notice to SUBSCRIBER prior to implementing such surcharge; and (iii) any surcharge will be applied only to products and services pertaining to consumers in the geographic area affected by the change of law, ordinance or other regulatory, administrative or M:\Legal \contract\master agreements \pricing addendum 8 -24 governmental ordinance or other regulatory, administrative or governmental legislative surcharge is imposed on certain act. A types of reports pertaining to consumers residing in the United States, and an additional surcharge is imposed on certain reports pertaining to only Colorado residents. 5. This Pricing Addendum contains confidential information, for the use of the SUBSCRIBER only, and may not be shared with any competitor of the SUBSCRIBER or of TransUnion. SUBSCRIBER may share this Pricing Addendum and/or the terms herein only with an agent that SUBSCRIBER has bound to the same confidentiality obligations set forth in this section 5. All other terms and conditions of the Agreements shall remain in full force and effect, except that the Agreements may not be terminated by Subscriber during the term of this Pricing Addendum except for cause. However, notwithstanding anything in this Addendum to the contrary, TransUnion may terminate the Master Agreement for Consumer Reporting and Ancillary Services and other product agreements in accordance cill with their respective terms and conditions. Agreed to on the date first written above. Trans Union LLC B y : -aW _ Print Name:�� Title: 1t S City of Sanford PrintName:Robert (Sherman) Yehl Tide: City Manager M:\Legal \contract\master agreements \pricing addendum 8.24 Exhibit A List of Subscriber Affiliates and Subsidiaries and Access Codes MALegahcontract\master agreements \pricing addendum 8 -24 TransUnion Membership Application company Name: City of Sanford FL Nature of Business: Local Goverment Contact Name: Robert Yehl Company Main Phone #: (407)330-5600 Federal Tax ID#: 5 9— 6 0 0 0 4 2 5 Web Site Address: WWW,Ci Sanford fl us Physical Address: 300 Park Ave Sanford FL Doing Business As: y__ of Sanford, FL Date Established: month/yea Title: City Manager Company Fax #: ( Do you have an answering service: Yes ❑ No 11 E -mail Address: USA 32772 Contact Name: Bill Marcous Title: Manager t(4C Contact Phone #: (407)330 -5649 Contact Fax #: (4071 330 -5646 Billing Phone* (407)330 -5649 E-mail Address: marcousw @ ci.sanford . f1 Billing Address (if different from Physical Address) Contact Name: Nancy Sermon Contact Phone #: ( 4 0 7) 3 3 0 - 5 6 3 5 Customer Service Phone #: ( 4 0 7) 3 3 0 - 5 6 3 0 Customer Service Address (if different from Physical Address): Same as above rdle: Customer Service Supervisor Contact Fax #: 4071 328 -7367 E-mail Addmwj III vnn @ci sanford fl u Intended Use of Trans Union's Product(s): E S t a h 1 i S hm n t of i l i t y i p p • r s Is your company exempt from sales taxes on Trans Union products? Yes ® No ❑ If Yes, please provide the appropriate resale or exemption certificate(s). Are you a federal government agency? Yes [:1 No E] If Yes, are you purchasing Trans Union products under the Government Services Administration (GSA) contract? Yes ❑ No ❑ If Yes, please list GSA Purchase Order # Are you engaged in the underwriting of insurance? Do you process insurance claims? Yes ❑ No 87 Yes ❑ No n Are you, your firm or other officers providing service as an attorney or detectWinvestigative agency? Yes ❑ No E) If Yes, indicate which: Do you intend to resell or release information from the consumer credit report to a third party? Yes ❑ No KJ Do you provide credit repair or credit consulting services for a fee? Yes ❑ No E] 1000.5# - 6/13102 TransUnion Membership Application Company Name: citv of Sanford a cmljjlvw wr uaw ruuna.m. a. Have you provided data to Trans Union before? N/A Yes ❑ No JE] If Yes, what was the last date that you had provided data to Trans Union? If Yes, under what name have you provided data to Tuns Union? What is the current number of records of data in your database? What is the nature of the records you will be providing (collections, accounts receivable, etc.)? How many records of data will you be furnishing Trans Union? How often will you be reporting data to Trans Union (monthly, yearly, etc.)? Will you be utilizing service bureau(s) — i.e. third -party processor(s) to furnish data to Trans Union? If Yes, lease complete the followi Yes ❑ No ❑ List name, address and phone number of the third-party processor(s): List name, address and phone number of the third -party processors) contact(s): The number of years you've been utilizing the third rocesso s : Does your third -party processors) currently submit data to Trans Union? Yes ❑ No ❑ Do you currently provide data to ❑ Equifax, ❑ Experian? (Please check appropriate box(es)) Do you use the automated E-0SCAR system for consumer relations? Yes ❑ No ❑ I certify that the information provided on this application is true and that I understand that falsification of Mis document is grounds for dental or fenninatnon of membership ardor legal prosecution, and that I understand Mat by signature below, Trans Union LLC may pull a personal credit report on owner(s) of this company in connection with approval of this application. Owner Name: N/A Tale: (Printed full name, not initials) Residence: Street City State Zip Social Security B: Owner Name: Title: (Printed full name, not initials) Residence: Street City State TP Social Security t: for otficerName: t n R Officer Name: - Paul f r IOO Officer Name: Title: City Manager Tide: - 1 1 re ttc'w . Title: I certify that 1 am authorized to sign this application and that the information provided on this application is true. I understand that by signature 1 answered the foregoing questions accurately to the best of my ability, and that I understand that falsification of Mis document is grounds for denial or femdnation of me np a��nd""(( /o��r��le��g��a.,l prosecution. Signature Name: �e�jQ Title: i t y Manager Print Name: Robert (S ) [ man) Yehl Date: 3/13/06 1000.5f- 6/13102 WS RM Y City of Sanford, Florida Item No. �.g. CITY COMMISSION MEMORANDUM 06-183 MARCH 13, 2006 AGENDA TO: Honorable Mayor and Members of the City Commission PREPARED BY: Paul Moore, P.E., Utility Director SUBMITTED BY: Robert (Sherman) Yehl, City Manag SUBJECT: Utility Deposits Waiver for Residential ccounts SYNOPSIS: A proposal to waive some residential utility deposits has been prepared. FIS CAL/STAFFING STATEMENT: TransUnion, a credit verification service, can provide an on -line credit report and credit score for $1.25 per individual. The maximum annual outlay is anticipated to be less than $5,000. The procurement requirement will fall in the context of small purchase procedures. BACKGROUND: The City of Sanford Utility Department requires a $75.00 deposit on all residential utility accounts. In an effort to improve customer services, staff proposes the implementation of an internet -based credit verification process for residential accounts. For those residential customers who are determined to have good credit history and are a safe credit "risk" through TransUnion, the $75.00 utility deposit will be waived. The $25 application fee will still apply. Over time, staff will also be reviewing the credit reports/scores of existing residential accounts through TransUnion, and refund the deposit for those residents who are determined to have good credit history. LEGAL REVIEW: The City Attorney has prepared an Ordinance providing for the City Manager to establish waiver criteria. The City Attorney and Purchasing Agent have reviewed the TransUnion agreement. RECOMMENDATION: It is staffs recommendation that the City Commission provide for the waiver of Utility Deposits, and directs the City Manager to establish waiver criteria and sign related agreements contingent on the recommendation of the City Attorney.