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1119-ISI Water Co-Enhancement CITY OF SANFORD AGREEMENT FOR UTILITY REVENUE ENHANCEMENT SERVICES WITH ISl WATER COMPANY, INC. (REFERRED TO HEREIN AS WATER COMPANY OF AMERICA) THIS AGREEMENT made and entered into the U---- day of~'~'. ~,f- , 2006 by and between the City of Sanford, 300 North Park Avenue, ~anf~d, Florida 32771, a municipal corporation of the State of Florida, holding tax exempt status, hereinafter referred to as the "CITY" and ISI Water Company, Inc., a corporation organized and existing under the laws of the State of Texas, with its principal office in Houston, Texas, and authorized to do business in the State of Florida, hereinafter referred to as Water Company of America ("WCA"), hereinafter referred to as the "CONSULTANT". The CITY and the CONSULTANT are collectively referred to herein as the parties. WITNESSETH: WHEREAS, the CONSULTANT has entered into an agreement to provide services to the City of Lakeland, pursuant to a Contract for Services, dated October 18, 2004 which is attached hereto along with the amendments thereto (the Exhibits hereinafter sometime referred to as the "City of Lakeland Agreement"); and WHEREAS, the CITY desires to retain the CONSULTANT for the work identified in the specifications outlined in the City of Lakeland Agreement and for the periods set forth in the City of Lakeland Agreement; and WHEREAS, the CITY desires to retain the CONSULTANT to furnish services and perform those tasks outlined above, and generally described in Section 2, and made part hereof, as subsequently specifically set out in Work Orders to be issued under this Agreement; and WHEREAS, the CITY desires to employ the CONSULTANT for the performance to support the activities, programs and projects of the CITY upon the terms and conditions hereinafter set forth, and the CONSULTANT is desirous of providing and performing such goods/services upon said terms and conditions; and WHEREAS, the CONSULTANT hereby warrants and represents to the CITY that it is competent and otherwise able to provide goods and services to the CITY; and WHEREAS, all submissions submitted by the CONSULTANT in its materials to the City of Lakeland Agreement are hereby incorporated herein to the extent not inconsistent with the terms and conditions as set forth herein; and WHEREAS, the CITY desires to engage the CONSULTANT for field services necessary to maximize the billable revenue for the CITY's water, wastewater and stormwater service; and WHEREAS, the CONSULTANT desires to provide services to the CITY, as an independent contractor of the CITY, regarding goods and services as needed; and WHEREAS, this Agreement is not subject to the provisions of the Consultants Competitive Negotiations Act; and WHEREAS, the CITY desires to use the expertise and knowledge of the CONSULTANT. NOW, THEREFORE, in consideration of the mutual covenants and agreements hereinafter contained and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, it is agreed by and between the parties hereto as follows: SECTION 1: GENERAL PROVISIONS. (a). The term "CONSULTANT" as used in this Agreement is hereby defined herein as that person or entity, including employees, servants, partners, principals, agents and assignees providing services under this Agreement. (b). The CONSULTANT acknowledges that the CITY may retain other goods or service providers to provide the same goods or services for CITY projects. The CONSULTANT acknowledges that the CITY, at the CITY's option, may request proposals from the CONSULTANT and the other goods or service providers for CITY projects. The CITY reserves the right to select which goods or service providers shall provide goods or services for the CITY projects. (c). The CONSULTANT agrees to provide and ensure coordination between the goods and/or service providers. (d). The recitals herein are true and correct and form and constitute a material part of this Agreement upon which the parties have relied. (e). Each party hereto represents to the other that it has undertaken all necessary actions to execute this Agreement, and that it has the legal authority to enter into this Agreement and to undertake all obligations imposed on it. The person(s) executing this Agreement for the CONSULTANT certify that he/she/they is/are authorized to bind the CONSULTANT fully to the terms of this Agreement. (f). Time is of the essence of the lawful performance of the duties and obligations contained in this Agreement, to include, but not be limited to, each Purchase/Work Order. The parties covenant and agree that they shall diligently and expeditiously pursue their respective obligations set forth in this Agreement and each Purchase/VVork Order. (g). When the term "law" is used herein, said phrase shall include statutes, codes, rule and regulations of whatsoever type or nature enacted or adopted by a governmental entity of competent jurisdiction. (h). Packages must be plainly marked with the shipper's name and the Purchase Order Number; charges are not allowed for boxing or crating unless previously agreed upon in writing. (i). All materials must be shipped F.O.B. Destination. The CITY will not pay freight or express charges, except by previous agreement. The CONSULTANT shall prepay shipping charges and add to invoice. Delivery must actually be affected within the time stated on Purchase Order unless delay is caused by any act or omission of the CITY, or any employee of the CITY, or by changes ordered by the CITY, or by strikes, lock outs, fire, unusual delay in transportation, unavoidable casualties, or any other causes of force majeure not resulting from the inactions or actions of the CONSULTANT and beyond the CONSULTANT's control, or by delay authorized by the CITY pending a decision, or by any cause which the CITY shall decide to justify the delay, the time of completion shall be extended for such reasonable time as the CITY and the CONSULTANT may decide. Deliveries shall be made between 8:00 A.M. and 5:00 P.M., Monday through Friday unless otherwise stated. (j). The CONSULTANT shall furnish the CITY with a current Material Safety Data Sheet (MSDS) on or before delivery of each and every hazardous chemical or substance purchased. Appropriate labels and MSDSs shall be provided for all shipments. (k). The CONSULTANT hereby guarantees the CITY that all material, supplies, services and equipment as listed on a Purchase Order meet the requirements, specifications and standards as provided for under the Federal Occupations Safety and Health Act of 1970, from time to time amended and in force on the date hereof. (I). It is agreed that nothing herein contained is intended or should be construed as in any manner creating or establishing a relationship of co-partners between the parties, or as constituting the CONSULTANT (including, but not limited to, its officers, employees, and agents) the agent, representative, or employee of the CITY for any purpose, or in any manner, whatsoever. The CONSULTANT is to be and shall remain forever an independent contractor with respect to all services performed under this Agreement. (m). Persons employed by the CONSULTANT in the provision and performance of the goods and/or services and functions pursuant to this Agreement shall have no claim to pension, workers compensation, unemployment compensation, civil service or other employee rights or privileges granted to the CITY officers and employees either by operation of law or by the CITY. (n). No claim for services furnished by the CONSULTANT not specifically provided for herein shall be honored by the CITY. SECTION 2: SCOPE OF SERVICES. The CONSULTANT shall provide goods and service in accordance with Exhibit SECTION 3: PURCHASENVORK ORDERS. (a). The provision of goods and/or services to be performed under the provisions of this Agreement shall be commenced upon the execution of this Agreement and receipt by the CONSULTANT of a written Purchase/Work Order issued by the CITY on a form provided by the CITY. Purchase/Work Orders executed by the CITY shall include a detailed description of quantities, services, compensation and a completion schedule. Compensation will be in accordance with the Lakeland agreement attached hereto, with the exception of the fee for the Finds being reduced from 55% to 50%. The CONSULTANT shall review PurchaseNVork Orders and notify the CITY in writing of inadequacies for the CITY correction, if warranted. (b). If the services required to be performed by a Work Order is clearly defined, the Work Order shall be issued on a Fixed Fee basis. The CONSULTANT shall perform all services required by the Work Order but, in no event, shall the CONSULTANT be paid more than the negotiated Fixed Fee amount stated therein. (c). If the services are not clearly defined, the Work Order may be issued on a "Time Basis Method" and contain a Not-to-Exceed amount. If a Not-to-Exceed amount is provided, the CONSULTANT shall perform all worked required by the Work Order; but, in no event, shall the CONSULTANT be paid more than the Not-to-Exceed amount specified in the applicable Work Order. (d). If the services are not clearly defined, the Work Order may be issued on a "Time Basis Method" and contain a Limitation of Funds amount. The CONSULTANT is not authorized to exceed that amount without the prior written approval of the CITY. Said approval, if given by the CITY, shall indicate a new Limitation of Funds amount. 4 The CONSULTANT shall advise the CITY whenever the CONSULTANT has incurred expenses on any Work Order that equals or exceeds eighty percent (80%) of the Limitation of Funds amount. (e). For Work Orders issued on a "Fixed Fee Basis," the CONSULTANT may invoice the amount due based on the percentage of total Work Order services actually performed and completed; but, in no event, shall the invoice amount exceed a percentage of the Fixed Fee amount equal to a percentage of the total services actually completed. The CITY shall pay the CONSULTANT ninety percent (90%) of the approved amount on Work Orders issued on a "Fixed Fee Basis". (f). For Work Orders issued on a "Time Basis Method" with a Not-to-Exceed amount, the CONSULTANT may invoice the amount due for actual work hours performed but, in no event, shall the invoice amount exceed a percentage of the Not-to- Exceed amount equal to a percentage of the total services actually completed. The CITY shall pay the CONSULTANT ninety percent (90%) of the approved amount on Work Orders issued on a "Time Basis Method" with a Not-to-Exceed amount. (g). Each Work Order issued on a "Fixed Fee Basis" or "Time Basis Method" with a Not-to-Exceed amount shall be treated separately for retainage purposes. If the CITY determines that work is substantially complete and the amount retained is considered to be in excess, the CITY may, at its sole and absolute discretion, release the retainage or any portion thereof. (h). For Work Orders issued on a "Time Basis Method" with a Limitation of Funds amount, the CONSULTANT may invoice the amount due for services actually performed and completed. The CITY shall pay the CONSULTANT one hundred percent (100%) of the approved amount on Work Orders issued on a "Time Basis Method" with a Limitation of Funds amount. (i). Purchase Orders shall detail the goods procured. (j). Payments shall be made by the CITY to the CONSULTANT when requested as work progresses for services furnished, but not more than once monthly. Each Work Order shall be invoiced separately. The CONSULTANT shall render to the CITY, at the close of each calendar month, an itemized invoice properly dated, describing any services rendered, the cost of the services, the name and address of the CONSULTANT, Work Order Number, Contract Number and all other information required by this Agreement. SECTION 4: REQUIRED. CONSULTANT UNDERSTANDING OF GOODS/SERVICES Execution of this Agreement by the CONSULTANT is a representation that the CONSULTANT is familiar with the goods and/or services to be provided and/or 5 performed and with local conditions. The CONSULTANT shall make no claim for additional time or money based upon its failure to comply with this Agreement. The CONSULTANT has informed the CITY, and hereby represents to the CITY, that it has extensive experience in performing and providing the services and/or goods described in this Agreement and to be identified in the Purchase/Work Orders, and that it is well acquainted with the components that are properly and customarily included within such projects and the requirements of laws, ordinance, rules, regulations or orders of any public authority or licensing entity having jurisdiction over the CITY projects. Execution of a Purchase/Work Order shall be an affirmative and irrefutable representation by the CONSULTANT to the CITY that the CONSULTANT is fully familiar with any and all requisite work conditions of the provisions of the goods and/or services. SECTION 5: CHANGE ORDERS. (a). The CITY may revise the scope of goods or services set forth in any particular Purchase/Work Order. (b). Revisions to any Purchase/Work Order shall be authorized in writing by the CITY as a Change Order and are subject to approval by the CONSULTANT. Each Change Order shall include a schedule of completion for the goods and/or services authorized. Change Orders shall identify this Agreement and the appropriate Purchase/Work Order number. The Change Orders may contain additional instructions or provisions specific upon certain aspects of this Agreement pertinent to the goods and/or services to be provided. Such supplemental instructions or provisions shall not be construed as a modification of this Agreement. An Agreement between the parties on and execution of any Change Order shall constitute a final settlement and a full accord and satisfaction of all matters relating to the change and to the impact of the change on unchanged goods and/or work, including all direct and indirect costs of whatever nature, and all adjustments to the CONSULTANT's schedule. SECTION 6: CONSULTANT RESPONSIBILITIES. (a). The CONSULTANT shall be responsible for the professional quality, accepted standards, technical accuracy and the coordination of all goods and services furnished by the CONSULTANT under this Agreement as well as the conduct of its staff, personnel, employees and agents. The CONSULTANT shall work closely with the CITY on all aspects of the provision of the goods and/or services. With respect to services, the CONSULTANT shall be responsible for the professional quality, technical accuracy, competence, methodology, accuracy and the coordination of all of the following which are listed for illustration purposes and not as a limitation: documents, analysis, reports, data, plans, plats, maps, surveys, specifications, and any and all other services of whatever type or nature furnished by the CONSULTANT under this Agreement. The CONSULTANT shall, without additional compensation, correct or revise any errors or deficiencies in his plans, analysis, data, reports, designs, drawings, specifications, and any and all other services of whatever type or nature. (b). Neither the CITY review, approval or acceptance of, nor payment for, any of the goods or services required shall be construed to operate as a waiver of any rights under this Agreement or of any cause of action arising out of the performance of this Agreement and the CONSULTANT shall be and remain liable to the CITY in accordance with applicable law for all damages to the CITY caused by the CONSULTANT's negligent or improper performance or failure to perform any of the goods and/or services furnished under this Agreement. (c). The rights and remedies of the CITY, provided for under this Agreement, are in addition to any other rights and remedies provided by law. (d). Time is of the essence in the performance of all services provided by the CONSULTANT under the terms of this Agreement and each and every Purchase/Work Order, however, if the CONSULTANT is delayed at any time in the provision of goods and/or services by any act or omission of the CITY, or by changes ordered by the CITY, or by strikes, lock outs, fire, unusual delay in transportation, unavoidable casualties, or any other causes of force majeure not resulting from the inactions or actions of the CONSULTANT and beyond the CONSULTANT's control, or by delay authorized by the CITY pending a decision, or by any cause which the CITY shall decide to justify the delay, the time for delivery of goods or completion of services shall be extended for such reasonable time as the CITY and the CONSULTANT may decide. SECTION 7: CITY RIGHTS AND RESPONSIBILITIES. (a). The CITY shall reasonably cooperate with the CONSULTANT in a timely fashion at no cost to the CONSULTANT as set forth in this Section. (b). The CITY shall furnish a CITY representative, as appointed by the designated representative, to administer, review and coordinate the provision of I services under Purchase/Work Orders. (c). The CITY shall make CITY personnel available where, in the CITY's opinion, they are required and necessary to assist the CONSULTANT. The availability and necessity of said personnel to assist the CONSULTANT shall be determined solely at the discretion of the CITY. (d). The CITY shall examine all of the CONSULTANT's goods and/or services and indicate the CITY's approval or disapproval within a reasonable time so as not to materially delay the provisions of the goods and/or services of the CONSULTANT. (e). The CITY shall transmit instructions, relevant information, and provide interpretation and definition of CITY policies and decisions with respect to any and all materials and other matters pertinent to the services covered by this Agreement. (f). The CITY shall give written notice to the CONSULTANT whenever the CITY's designated representative knows of a development that affects the goods and/or services provided and performed under this Agreement, timing of the CONSULTANT provision of goods and/or services, or a defect or change necessary in the goods and/or services of the CONSULTANT. (g). The rights and remedies of the CITY provided for under this Agreement are in addition to any other rights and remedies provided by law; the CITY may assert its right of recovery by any appropriate means including, but not limited to, set-off, suit, withholding, recoupment, or counterclaim, either during or after performance of this Agreement. (h). Each party shall be entitled to recover any and all legal costs including, but not limited to, attorney fees and other legal costs that it may incur in any legal actions it may pursue in the enforcement of the terms and conditions of this Agreement or the responsibilities of the parties hereunder deriving from this Agreement. (i). The failure of the CITY to insist in any instance upon the strict performance of any provision of this Agreement, or to exercise any right or privilege granted to the CITY hereunder shall not constitute or be construed as a waiver of any such provision or right and the same shall continue in force. (j). Neither the CITY's review, approval or acceptance of, nor payment for, any of the goods and/or services required shall be construed to operate as a waiver of any rights under this Agreement nor or any cause of action arising out of the performance of this Agreement and the CONSULTANT shall be and always remain liable to the CITY in accordance with applicable law for any and all damages to the CITY caused by the CONSULTANT's negligent or wrongful provision or performance of any of the goods and/or services furnished under this Agreement. (k). All deliverable analysis, reference data, survey data, plans and reports or any other form of written instrument or document that may result from the CONSULTANT's services or have been created during the course of the CONSULTANT's performance under this Agreement shall become the property of the CITY after final payment is made to the CONSULTANT. SECTION 8: COMPENSATION. (a). Compensation to the CONSULTANT shall be as set forth in each CITY Purchase/Work Order. (b). There are no reimbursable expenses to be paid to the CONSULTANT. SECTION 9. INVOICE PROCESS. (a). Invoices, which are in an acceptable form to the CITY and without disputable items, which are received by the CITY, will be processed for payment within thirty (30) days of receipt by the CITY. (b). The CONSULTANT will be notified of any disputable items contained in invoices submitted by the CONSULTANT within fifteen (15) days of receipt by the CITY with an explanation of the deficiencies. (c). The CITY and the CONSULTANT will make every effort to resolve all disputable items contained in the CONSULTANT invoices. (d). Each invoice shall reference this Agreement, the appropriate Purchase/Work Order and Change Order, if applicable, and billing period. (e). The Florida Prompt Payment Act shall apply when applicable. A billing period represents the dates in which the CONSULTANT completed goods and/or services referenced in an invoice. (f). Invoices are to be forwarded directly to: Finance Department City of Sanford 300 North Park Avenue Sanford, Florida 32771 SECTION 10: COMMENCEMENT/IMPLEMENTATION SCHEDULE OF AGREEMENT. (a). The CONSULTANT shall commence the provision of goods and/or services as described in this Agreement immediately upon execution of this Agreement and receipt of a Purchase/Work Order. The CITY may seek other firms to provide the same services. (b). The CONSULTANT and the CITY agree to make every effort to adhere to the schedules established for the various Purchase/Work Orders as described in each Purchase/Work Order. However, if the CONSULTANT is delayed at any time in the provision of goods and/or services by any act or omission of the CITY, or of any employee of the CITY, or by any other contractor employed by the CITY, or by changes ordered by the CITY, or by strikes, lock outs, fire, unusual delay in transportation, unavoidable casualties, or any other causes of force majeure not resulting from the inactions or actions of the CONSULTANT and beyond the CONSULTANT control which would not reasonably be expected to occur in connection with or during performance or provision of the goods and/or services, or by delay authorized by the CITY pending a decision, or by any cause which the CITY shall decide to justify the delay, the time of completion shall be extended for such reasonable time as the CITY and CONSULTANT agree. It is further expressly understood and agreed that the CONSULTANT shall not be entitled to any damages or compensation, or be reimbursed for any losses on account of any delay or delays resulting from any of the aforesaid causes or any other cause whatsoever. SECTION 11. TERM/LENGTH OF AGREEMENT. The initial term of this Agreement shall be for a period coextensive with the City of Lakeland Agreement or as set forth in the particular Purchase/Work Order. SECTION 12: DESIGNATED REPRESENTATIVES. (a). The CITY designates the City Manager or his designated representative, to represent the CITY in all matters pertaining to and arising from the work and the performance of this Agreement. (b). The City Manager, or his designated representative, shall have the following responsibilities: (1). Examination of all work and rendering, in writing, decisions indicating the CITY's approval or disapproval within a reasonable time so as not to materially delay the work of the CONSULTANT; (2). Transmission of instructions, receipt of information, and interpretation and definition of CITY's policies and decisions with respect to design, materials, and other matters pertinent to the work covered by this Agreement; (3). Giving prompt written notice to the CONSULTANT whenever the CITY's designated representative knows of a defect or change necessary in the project; and (4). Coordinating and managing the CONSULTANT for preparation of any necessary applications to governmental bodies, to arrange for submission of such applications. (c). Until further notice from the City Manager the designated representative for this Agreement is: Bill Smith, Purchasing Director City of Sanford City Hall 300 North Park Avenue Sanford, Florida 32771 Telephone Number: 407-330-5600 ]0 (d). The CONSULTANT's designated representative is: Steven M. Hooper General Manager ISI Water Company, Inc. 711 Rankin Road Houston, Texas 77073 SECTION 13: TERMINATION/SUSPENSION OF AGREEMENT. (a). The CITY may terminate this Agreement or any Purchase/Work Order for convenience at any time or this Agreement or any Purchase/Work Order for any one or more of the reasons as follows: (1). If, in the CITY's opinion, adequate progress to be provided or under a Purchase/Work Order is not being made by the CONSULTANT due to the CONSULTANT's failure to perform, however, failure to perform does not include delay by the CONSULTANT at any time in the provision of goods and/or services by any act or omission of the CITY, or of any employee of the CITY, or by any other contractor employed by the CITY, or by changes ordered by the CITY, or by strikes, lock outs, fire, unusual delay in transportation, unavoidable casualties, or any other causes of force majeure not resulting from the actions or inactions of the CONSULTANT and beyond the CONSULTANT's control, or by delay authorized by the CITY pending a decision, or by any cause which the CITY shall decide to justify the delay; or (2). If, in the CITY's opinion, the quality of the goods and/or services provided by the CONSULTANT is/are not in conformance with commonly accepted professional standards, standards of the CITY, and the requirements of Federal and/or State regulatory agencies, and the CONSULTANT has not corrected such deficiencies in a timely manner as reasonably determined by the CITY; or (3). If the CONSULTANT or any principal officer of the CONSULTANT is indicted or has a direct charge issued against him for any crime arising out of or in conjunction with any work that has been performed by the CONSULTANT; or (4). If the CONSULTANT becomes involved in either voluntary or involuntary bankruptcy proceedings, or makes an assignment for the benefit of creditors; or (5). If the CONSULTANT violates the Standards of Conduct provisions herein or any provision of Federal, State or local law or any provision of the CITY's Code of Conduct. (b). In the event of any of the causes described in this Section, the CITY's designated representative may send a certified letter to the CONSULTANT requesting that the CONSULTANT show cause why the Agreement or any Purchase/Work Order should not be terminated. If assurance satisfactory to the CITY of corrective measures to be made within a reasonable time is not given to the CITY within seven (7) calendar days of the date of the letter, the CITY may consider the CONSULTANT to be in default, and may then immediately terminate this Agreement or any Purchase/Work Order in progress under this Agreement. SECTION 14. TERMINATION BY CONSULTANT FOR CAUSE. (a). The CONSULTANT may cancel this Agreement if: (1). The CITY materially fails to meet its obligations and responsibilities as contained in the CITY's Rights and Responsibilities; or (2). The CITY fails to pay the CONSULTANT in accordance with this Agreement. (b). In the event of either of the causes described in Subsection (a), the CONSULTANT shall send a certified letter requesting that the CITY show cause why the Agreement should not be terminated. If adequate assurances are not given to the CONSULTANT within fifteen (15) days of the receipt by the CITY of said show cause notice, then the CONSULTANT may consider the CITY to be in default, and may immediately terminate this Agreement. SECTION 15. TERMINATION BY THE CITY WITHOUT CAUSE. (a). Notwithstanding any other provision of this Agreement, the CITY shall have the right at any time to terminate this Agreement in its entirety without cause, or terminate any specific Purchase/Work Order without cause, if such termination is deemed by the CITY to be in the public interest, in writing of deficiencies or default in the performance of its duties under the Agreement and the CONSULTANT shall have ten (10) days to correct same or to request, in writing, a hearing. (b). Failure of the CONSULTANT to remedy said specified items of deficiency or default in the notice by either the CITY's designated representative within ten (10) days of receipt of such notice of such decisions, shall result in the termination of the Agreement, and the CITY shall be relieved of any and all responsibilities and liabilities under the terms and provisions of the Agreement. (c). In the event that this Agreement is terminated, the CITY shall identify any specific Purchase/Work Order(s) being terminated and the specific Purchase/Work Order(s) to be continued to completion pursuant to the provisions of this Agreement. ]2 (d). This Agreement will remain in full force and effect as to all authorized Purchase/Work Order(s) that is/are to be continued to completion. SECTION 16. PAYMENT IN THE EVENT OF TERMINATION. In the event this Agreement or any Purchase/Work Order is terminated or canceled prior to final completion with or without cause, payment for the unpaid portion of the services provided by the CONSULTANT which has been approved by the City up to the date of termination and any additional services which likewise have been approved by the CITY shall be paid to the CONSULTANT. SECTION 17. ACTION FOLLOWING TERMINATION. Upon receipt of notice of termination, given by either party, the terminated party shall promptly discontinue the provision of all goods and/or services, unless the notice provides otherwise. SECTION 18: DISCRIMINATION. EQUAL OPPORTUNITY EMPLOYMENT/NON- The CONSULTANT agrees that it will not discriminate against any employee or applicant for employment for work under this Agreement because of race, color, religion, sex, age, national origin or disability and will take affirmative steps to insure that applicants are employed and employees are treated during employment without regard to race, color, religion, sex, age, national origin or disability. This provision shall include, but not be limited to, the following: employment, upgrading, demotion or transfer; recruitment advertising; layoff or termination; rates of pay or their forms or compensation; and selection for training, including apprenticeship. The CONSULTANT, moreover, shall comply with all the requirements as imposed by the Americans with Disability Act, the regulations of the Federal government issued thereunder, and any and all requirements of Federal or State law related thereto. SECTION 19: INDEMNITY AND INSURANCE. (a). To the fullest extent permitted by law, the CONSULTANT shall indemnify, hold harmless and defend the CITY, its agents, servants, officers, officials and employees, or any of them, from and against any and all claims, damages, losses, and expenses including, but not limited to, attorneys fees and other legal costs such as those for paralegal, investigative, and legal support services, and the actual costs incurred for expert witness testimony, arising out of or resulting from the performance or provision of goods and/or services required under this Agreement, provided that same is caused in whole or part by the error, omission, negligent act, failure to act, malfeasance, misfeasance, conduct, or misconduct of the CONSULTANT, its agents, servants, officers, officials, employees, or subcontractors. (b). In accordance with Section 725.06, Florida Statutes, adequate consideration has been provided to the CONSULTANT for this obligation, the receipt and sufficiency of which is hereby specifically acknowledged. (c). Nothing herein shall be deemed to affect the rights, privileges, and immunities of the CITY as set forth in Section 766.28, Florida Statutes, or other controlling Florida law. (d). In claims against any person or entity indemnified under this Section by an employee of the CONSULTANT or its agents or subcontractors, anyone directly or indirectly employed by them or anyone for whose acts they may be liable, the indemnification obligation under this Section shall not be limited by a limitation on amount or type of damages, compensation or benefits payable by or for the CONSULTANT or its agents or subcontractors, under Workers Compensation acts, disability benefits acts, or other employee benefit acts. (e). The execution of this Agreement by the CONSULTANT shall obligate the CONSULTANT to comply with the indemnification provision in this Agreement; provided, however, that the CONSULTANT must also comply with the provisions of this Agreement relating to insurance coverage. SECTION 20. INSURANCE. (a). The CONSULTANT shall obtain or possess and continuously maintain the following insurance coverage, from a company or companies, with a Best Rating of A- or better, authorized to do business in the State of Florida and in a form acceptable to the City and with only such terms and conditions as may be acceptable to the CITY: (1). Worker's Compensation/Employers's Liability: The CONSULTANT will provide Worker's Compensation/Employer's Liability for all employees. The limits will be $100,000 each accident, $500,000 disease policy limits, $100,000 disease limit each employee. (2). Commercial General Liability: The CONSULTANT will provide coverage for all claims arising from bodily injury, sickness, disease, or death of any person other than the CONSULTANT's employees or damage to property of the CITY or others arising out of any act or omission of the CONSULTANT or his/her/their agents, employees or subcontractors. The liability limits shall not be less than $300,000 for bodily injury and single limit each occurrence for property damage. (3). Business Automobile Liability: The CONSULTANT shall provide complete coverage for each occurrence, bodily injury not less than $300,000 and proeprty dmage single limit each equivalent. (b). All insurance other than Workers Compensation and Professional Liability that must be maintained by the CONSULTANT shall specifically include the CITY as an additional insured. (c). The CONSULTANT shall provide Certificates of Insurance to the CITY evidencing that all such insurance is in effect prior to the issuance of the first Purchase/Work Order under this Agreement from the CITY. These Certificates of Insurance shall become part of this Agreement. Neither approval by the CITY nor failure to disapprove the insurance furnished by a CONSULTANT shall relieve the CONSULTANT of the CONSULTANT's full responsibility for performance of any obligation including the CONSULTANT's indemnification of the CITY under this Agreement. If, during the period which an insurance company is providing the insurance coverage required by this Agreement, an insurance company shall: (1) lose its Certificate of Authority, (2) no longer comply with Section 440.57, Florida Statutes, or (3) fail to maintain the requisite Best's Rating and Financial Size Category, the CONSULTANT shall, as soon as the CONSULTANT has knowledge of any such circumstance, immediately notify the CITY and immediately replace the insurance coverage provided by the insurance company with a different insurance company meeting the requirements of this Agreement. Until such time as the CONSULTANT has replaced the unacceptable insurer with insurance acceptable to the CITY, the CONSULTANT shall be deemed to be in default of this Agreement. (d). The insurance coverage shall contain a provision that requires that prior to any changes in the coverage, except increases in aggregate coverage, thirty (30) days prior notice will be given to the CITY by submission of a new Certificate of Insurance. (e). The CONSULTANT shall furnish Certificate of Insurance directly to the CITY's designated representative. The certificates shall clearly indicate that the CONSULTANT has obtained insurance of the type, amount and classification required by this Agreement. (f). Nothing in this Agreement or any action relating to this Agreement shall be construed as the CITY's waiver of sovereign immunity beyond the limits set forth in Section 768.28, Florida Statutes. (g). The CITY shall not be obligated or liable under the terms of this Agreement to any party other than the CONSULTANT. There are no third party beneficiaries to this Agreement. (h). The CONSULTANT is an independent contractor and is not an agent, representative, or employee of the CITY. The CITY shall have no liability except as specifically provided in this Agreement. (i). All insurance shall be primary to, and not contribute with, any insurance or self-insurance maintained by the CITY. SECTION 21:STANDARDS OF CONDUCT. (a). The CONSULTANT warrants that it has not employed or retained any company or person, other than a bona fide employee working solely for the CONSULTANT, to solicit or secure this Agreement and that the CONSULTANT has not paid or agreed to pay any person, company, corporation, individual or firm other than a bona fide employee working solely for the CONSULTANT, any fee, commission, percentage, gift, or any other consideration, contingent upon or resulting from the award of making this Agreement. (b). The CONSULTANT shall not discriminate on the grounds of race, color, religion, sex, or national origin in the performance of work under this Agreement or violate any laws pertaining to civil rights, equal protection or discrimination. (c). The CONSULTANT hereby certifies that no undisclosed (in writing) conflict of interest exists with respect to the Agreement, including, but not limited to, any conflicts that may be due to representation of other clients, customers or vendees, other contractual relationships of the CONSULTANT, or any interest in property that the CONSULTANT may have. The CONSULTANT further certifies that any conflict of interest that arises during the term of this Agreement shall be immediately disclosed in writing to the CITY. Violation of this Section shall be considered as justification for immediate termination of this Agreement. (d). The CONSULTANT shall ensure that all taxes due from the CONSULTANT are paid in a timely and complete manner including, but not limited to, occupational license tax. (e). If the CITY determines that any employee or representative of the CONSULTANT is not satisfactorily performing his or her assigned duties or is demonstrating improper conduct pursuant to any assignment or work performed under this Agreement, the CITY shall so notify the CONSULTANT, in writing. The CONSULTANT shall immediately remove such employee or representative of the CONSULTANT from such assignment. (f). The CONSULTANT shall not publish any documents or release information regarding this Agreement to the media without prior approval of the CITY. (g). The CONSULTANT shall certify, upon request by the CITY, that the CONSULTANT maintains a drug free workplace policy in accordance with Section 287.0878, Florida Statutes. Failure to submit this certification may result in termination. (h). If the CONSULTANT or an affiliate is placed on the convicted vendor list following a conviction for a public entity crime, such action may result in termination by the CITY. The CONSULTANT shall provide a certification of compliance regarding the 16 public crime requirements set forth in State law upon request by the CITY. (i). The CITY reserves the right to unilaterally terminate this Agreement if the CONSULTANT refuses to allow public access to all documents, papers, letters, or other materials subject to provisions of Chapter 119, Florida Statutes, and other applicable law, and made or received by the CONSULTANT in conjunction, in any way, with this Agreement. (j). The CONSULTANT shall comply with the requirements of the Americans with Disabilities Act (ADA), and any and all related Federal or State laws which prohibits discrimination by public and private entities on the basis of disability. (k). The CITY will not intentionally award publicly-funded contracts to any CONSULTANT who knowingly employs unauthorized alien workers, constituting a violation of the employment provisions contained in 8 U.S.C. Section 1324a(e) Section 274A(e) of the Immigration and Nationally Act (INA)]. The CITY shall consider the employment by the CONSULTANT of unauthorized aliens, a violation of Section 274A (e) of the INA. Such violation by the CONSULTANT of the employment provisions contained in Section 274A (e) of the INA shall be grounds for immediate termination of this Agreement by the CITY. (I). The CONSULTANT agrees to comply with Federal, State, and local intellectual property, environmental, health, and safety laws and regulations applicable to the goods and/or services provided to the CITY. The CONSULTANT agrees that any program or initiative involving the work that could adversely affect any personnel involved, citizens, residents, users, neighbors or the surrounding environment will ensure compliance with any and all employment safety, environmental and health laws. (m). The CONSULTANT shall ensure that all goods and/or services are provided to the CITY after the CONSULTANT has obtained, at its sole and exclusive expense, any and all permits, licenses, permissions, approvals or similar consents. (n). If applicable, in accordance with Section 216.347, Florida Statutes, the CONSULTANT shall not use funds provided by this Agreement for the purpose of lobbying the Legislature, the judicial branch or State agency. (o). The CONSULTANT shall advise the CITY in writing if it has been placed on a discriminatory vendor list, may not submit a bid on a contract to provide goods or services to a public entity, or may not transact business with any public entity. (p). The CONSULTANT shall not knowingly engage in any action that would create a conflict of interest in the performance of that actions of any CITY employee or other person during the course of performance of, or otherwise related to, this Agreement or which would violate or cause others to violate the provisions of Part III, Chapter 112, Florida Statutes, relating to ethics in government. ]? SECTION 22: ACCESS TO RECORDS/AUDIT/PUBLIC RECORDS. (a). The CONSULTANT shall maintain books, records, documents, time and costs accounts and other evidence directly related to its provision or performance of services under this Agreement. All time records and cost data shall be maintained in accordance with generally accepted accounting principles. (b). The CONSULTANT shall maintain and allow access to the records required under this Section for a minimum period of five (5) years after the completion of the provision or performance goods and/or services under this Agreement and date of final payment for said goods and/or services, or date of termination of this Agreement. (c). The CITY may perform, or cause to have performed, an audit of the records of the CONSULTANT before or after final payment to support final payment under any Purchase/Work Order issued hereunder. This audit shall be performed at a time mutually agreeable to the CONSULTANT and the CITY subsequent to the close of the final fiscal period in which goods and/or services are provided or performed. Total compensation to the CONSULTANT may be determined subsequent to an audit as provided for in this Section, and the total compensation so determined shall be used to calculate final payment to the CONSULTANT. Conduct of this audit shall not delay final payment as required by this Section. (d). In addition to the above, if Federal, State, County, or other entity funds are used for any goods and/or services under this Agreement, the Comptroller General of the United States or the Chief Financial Officer of the State of Florida, or the County of Seminole, or any representatives, shall have access to any books, documents, papers, and records of the CONSULTANT which are directly pertinent to goods and/or services provided or performed under this Agreement for purposes of making audit, examination, excerpts, and transcriptions. (e). In the event of any audit or inspection conducted reveals any overpayment by the CITY under the terms of the Agreement, the CONSULTANT shall refund such overpayment to the CITY within thirty (30) days of notice by the CITY of the request for the refund. (f). The CONSULTANT agrees to fully comply with all State laws relating to public records. (g). The CONSULTANT agrees that if any litigation, claim, or audit is started before the expiration of the record retention period established above, the records shall be retained until all litigation, claims or audit findings involving the records have been resolved and final action taken. SECTION 23: CODES AND DESIGN STANDARDS. (a). All the goods and/or services to be provided for performed by the CONSULTANT shall in the minimum be in conformance with commonly accepted industry and professional codes and standards, standards of the CITY, and the laws of any Federal, State or local regulatory agencies. (b). The CONSULTANT shall be responsible for keeping apprised of any changing laws, applicable to the goods and/or services to be performed under this Agreement. (c). The CONSULTANT shall ensure compliance with all applicable laws relating to intellectual property. SECTION 24: ASSIGNABILITY. (a). The CONSULTANT shall not sublet, assign or transfer any interest in this Agreement, or claims for the money due or to become due out of this Agreement without the prior written consent of the City. (b). The CONSULTANT agrees to reasonably participate in the contract "piggybacking" programs pertinent to local governments. SECTION 25: SUBCONTRACTORS. (a). Any CONSULTANT proposed subcontractors shall be submitted to the CITY for written approval prior to the CONSULTANT entering into a subcontract. Subcontractor information shall include, but not be limited to, State registrations, business address, occupational license tax proof of payment, and insurance certifications. (b). The CONSULTANT shall coordinate the provision of goods and/or services and work product of any CITY approved subcontractors, and remain fully responsible for such goods and/or services and work under the terms of this Agreement. (c). Any subcontract shall be in writing and shall incorporate this Agreement and require the subcontractor to assume performance of the CONSULTANT's duties commensurately with the CONSULTANT's duties to the CITY under this Agreement, it being understood that nothing herein shall in any way relieve the CONSULTANT from any of its duties under this Agreement. The CONSULTANT shall provide the CITY with executed copies of all subcontracts. (d). The CONSULTANT shall reasonably cooperate at all times with the CiTY and other CiTY contractors and professionals. SECTION 26: CONTROLLING LAWS/VENUE/INTERPRETATION. (a). This Agreement is to be governed by the laws of the State of Florida. (b). Venue for any legal proceeding related to this Agreement shall be in the Eighteenth Judicial Circuit Court in and for Seminole County, Florida. (c). This Agreement is the result of bona fide arms length negotiations between the CITY and the CONSULTANT and all parties have contributed substantially and materially to the preparation of the Contract. Accordingly, this Agreement shall not be construed or interpreted more strictly against any one party than against any other party. SECTION 27: FORCE MAJEURE. Neither party shall be considered in default in performance of its obligations hereunder to the extent that performance of such obligations, or any of them, is delayed or prevented by Force Majeure. Force Majeure shall include, but not be limited to, hostility, terrorism, revolution, civil commotion, strike, epidemic, fire, flood, wind, earthquake, explosion, any law, proclamation, regulation, or ordinance or other act of government, or any act of God or any cause whether of the same or different nature, existing or future; provided that the cause whether or not enumerated in this Section is beyond the control and without the fault or negligence of the party seeking relief under this Section. SECTION 28: EXTENT OF AGREEMENTIINTEGRATIONIAMENDMENT. (a). This Agreement, together with the exhibits, if any, constitutes the entire integrated Agreement between the CITY and the CONSULTANT and supersedes all prior written or oral understandings in connection therewith. This Agreement, and all the terms and provisions contained herein, including without limitation the Exhibits hereto, constitute the full and complete agreement between the parties hereto to the date hereof, and supersedes and controls over any and all prior agreements, understandings, representations, correspondence and statements whether written or oral. (b). This Agreement may only be amended, supplemented or modified by a formal written amendment. (c). Any alterations, amendments, deletions, or waivers of the provisions of this Agreement shall be valid only when expressed in writing and duly signed by the parties. SECTION 29: NOTICES. (a). Whenever either party desires to give notice unto the other, it must be given by written notice, sent by registered United States mail, with return receipt requested, addressed to the party for whom it is intended, at the place last specified, and the place for giving of notice shall remain such until it shall have been changed by written notice in compliance with the provisions of this Section. (b). For the present, the parties designate the following as the representative places for giving of notice, to-wit: (1). For the CITY: Bill Smith, Purchasing Director City of Sanford City Hall 300 North Park Avenue Sanford, Florida 32771 Telephone Number: 407-330-5600 (2). For the CONSULTANT: Steven Hooper Vice President ISl Water Company, Inc. 711 Rankin Road Houston, Texas 77073 (c). Written notice requirements of this Agreement shall be strictly construed and such requirements are a condition precedent to pursuing any rights or remedies hereunder. The CONSULTANT agrees not to claim any waiver by CITY of such notice requirements based upon CITY having actual knowledge, implied, verbal or constructive notice, lack of prejudice or any other grounds as a substitute for the failure of the CONSULTANT to comply with the express written notice requirements herein. Computer notification (e-mails and message boards) shall not constitute proper written notice under the terms of the Agreement. SECTION 30. WAIVER. The failure of the CITY to insist in any instance upon the strict performance of any provision of this Agreement, or to exercise any right or privilege granted to the CITY hereunder shall not constitute or be construed as a waiver of any such provision or right and the same shall continue in force. SECTION 31. NO GENERAL CITY OBLIGATION. (a). In no event shall any obligation of the CITY under this Agreement be or 2! constitute a general obligation or indebtedness of the CITY, a pledge of the ad valorem taxing power of the CITY or a general obligation or indebtedness of the CITY within the meaning of the Constitution of the State of Florida or any other applicable laws, but shall be payable solely from legally available revenues and funds. (b). The CONSULTANT shall not have the right to compel the exercise of the ad valorem taxing power of the CITY. SECTION 32. EXHIBITS. Each exhibit referred to and attached to this Agreement is an essential part of this Agreement. The exhibits and any amendments or revisions thereto, even if not physically attached hereto, shall be treated as if they are part of this Agreement. SECTION 33. CAPTIONS. The Section headings and captions of this Agreement are for convenience and reference only and in no way define, limit, describe the scope or intent of this Agreement or any part thereof, or in any way affect this Agreement or construe any provision of this Agreement. SECTION 34. SEVERABILITY/CONSTRUCTION. (a). If any term, provision or condition contained in this Agreement shall, to any extent, be held invalid or unenforceable, the remainder of this Agreement, or the application of such term, provision or condition to persons or circumstances other than those in respect of which it is invalid or unenforceable, shall not be affected thereby, and each term, provision and condition of this Agreement shall be valid and enforceable to the fullest extent permitted by law when consistent with equity and the public interest. (b). APl provisions of this Agreement shall be read and applied in para materia with all other provisions hereof. SECTION 35. ALTERNATIVE DISPUTE RESOLUTION (ADR). (a). In the event of a dispute related to any performance or payment obligation arising under this Agreement, the parties agree to exercise best efforts to resolve disputes through voluntary mediation. Section 5.03 - Arbitration - in the Lakeland agreement is hereby superseded by this provision. (b). Mediator selection and the procedures to be employed in voluntary mediation shall be mutually acceptable to both parties. Costs of voluntary mediation shall be shared equally among the parties participating in the mediation. SECTION 36. COUNTERPARTS. This Agreement may be executed in any 22 number of counterparts, each of which shall be deemed an original, but all of which, taken together, shall constitute one and the same document. IN WITNESS WHEREOF, the parties hereto have made and executed this Agreement on the respective dat~s,~,under each signature: the CITY through its City Council taking action on the ~,~'-~day of ~(-~/.¢L~./ , 2006, and the CONSULTANT signing by and through its dulyCauthorized corporate officer having the full and complete authority to execute same. ATTEST: Thomas L. Lothr6p, P.E. Consultaf~t ISI Water Company, INC. a.k.a. WATER COMPANY OF AMERICA Steven M. Hooper, ,~ er Date: ATTEST: CITY OF SANFORD ,~net Dougherty, C~it~/Clerk ~ Li-'6~a)Kuhn, Mayor Date: For the use and reliance of the City of Sanford only. Approved as to form and legal sufficiency. /si William L. Colbert William L. Colbert, Esquire, City Attorney 23 CONTRACT FOR .,SERVICES THE STATE OF: FLORIDA COUNTY OF: POLK KNOWN ALL MEN BY THESE PRESENTS: ~ONTRACT FOR SERVICES ("Contract") is made on this [!~day of , 2004, by and between the City of Lakeland ("City"), and Infrastructure Services Inc. (referred to herein as Water Company of America "WCA"), a Delaware corporation, with its principal office in Houston, Harris County, Texas. The initial addresses of the parties are as follows: .WCA Infrastructure Services, Inc. 711 Rankin Road Houston, Texas 77073 City City of Lakeland 501 East Lemon St. Lakeland, FI. 33801 WITNESSETH: WHEREAS, the City desires to secure the performance of services of the highest quality by trained, skilled personnel; and WHEREAS, WCA desires to provide such services in exchange for the fees hereinafter specified; NOW, THEREFORE, for and in consideration of the premises and mutual covenants herein contained, it is agreed as follows: ARTICLE I Definitions As used in this Contract, the following terms shall have meanings as set out below: 'Account" is defined as a particular Water and/or Wastewater Service of the City. This definition includes all unauthorized taps discovered by WCA that previously had not been given an Account number by the City. "Base Revenue" is defined as the average monthly billing on an Account listed for up to the twelve month period immediately preceding the completion of the Work. "WCA Share" is defined as the fee to be paid by the City to WCA for performance of duties under this Contract, computed in accordance with Section 5.5.02 hereof. "City" is defined in the preamble of this Contract and includes its successors and assigns. "WCA" is defined in the preamble of this Contract and includes its successors and assigns. "Customer Information System" (or "ClS") is defined as the system used by the City to bill and to account for water and sewer customer activities. This City system utilizes software under the acronym of "UMS". "Contract Administrator" is defined as that person designated by the Director by notice to WCA, to administer this Contract on behalf of the City. This individual shall have a working knowledge of City protocol and operating procedures of the City, and shall have the authority and responsibility of administering all day-to-day aspects of this contract on behalf of the City. "Director" is defined as the City's designated Utility manager who has ultimate authority and responsibility over this Contract. "Documenting The Find" is defined as the notation by WCA on the Research report to the City or the approval of a submitted Formal Work Order. "Find" is defined as the discovery by WCA of an Account condition, as the result of the Work, that causes a specific Water or Wastewater Service to be improperly or inaccurately billed. "Force Majeure" as used herein, shall include but not be limited to, acts of God, acts of the public enemy, war, blockades, insurrection, riots, epidemics, landslides, lightning, earthquakes, fires, storms, floods, washouts, tornadoes, hurricanes, arrests, and restraints of government and people, explosions, breakage or damage to machinery or equipment and any other abilities of either party, whether similar to those enumerated or otherwise, and not within the reasonable control of the party claiming such inability. 2 "Increased Revenue" is defined as the amount of monthly income received by the City on an Account, over a~nd above the monthly Base Revenue, subsequent to corrective action being taken on that Account, including both income derived from ongoing usage, as well as retroactive billing determined to be appropriate by the City~ "Notice to Proceed" is defined as the wdtten notification by the City to WCA to initiate Work. "Research Report" is defined as the reports delivered to the City by WCA pursuant to Section 2.01 (C) (1) hereof. "Water and/or Wastewater Service" is defined as the physical location of a City consumer, both known and unknown to the City, which utilizes services provided by the City. "Work" is defined as all of WCA's efforts towards determining needed changes and recommending the corrective actions necessary in order for the specific Water and Wastewater Service to be propedy and accurately billed. "Work Order" shall be defined to mean that certain standard document that defines relevant information about a City Account that WCA has evaluated and determined to be defective. ARTICLE II Scope of Service 2.01 - Basic Service Upon receipt of the Notice to Proceed, WCA shall provide the investigation, Work Orders, and field services necessary to maximize the billable revenue for the City's Water and Wastewater Service. A) Investigation and Field Work B) Upon receiving the Account information described in Section 3.01 (A) hereof WCA shall: 1) Investigate each Account and determine if there is a loss of revenue to the City associated with that Account. 2) Submit Work Orders with recommendation for changes in billing procedures and/or changes in physical service. This information will be provided for each Account. C) Reports 1) WCA shall provide to the City on a periodic basis a complete list of all Accounts researched on which WCA has identified potential increased revenues to the City. This Research Report shall be submitted for the purpose of "Documenting the Find" and WCA shall be entitled to its portion of the Increased Revenues on said Accounts, if the Work Order(s) included therein are subsequently approved by the Contract Administrator. 2) WCA shall provide the Contract Administrator a monthly status report. This report is to be inclusive of all Accounts that are deemed by WCA to justify action and on which a Work Order has been generated in the prior month. This report shall be due on or before the 10th calendar day each month. D) WCA warrants that all work shall be performed in a good and workmanlike manner meeting the standards of quality prevailing for services of like kind. WCA further warrants that trained and skilled persons who have been previously approved by the City shall perform all Work. 2.02 - Services in General WCA shall coordinate all of its activities herein described with the City, the Director, WCA Administrator, or their designated representative(s). 2.03 - Find~ In certain rare cases, WCA may discover a Find on an account of which the City has prior knowledge and is attempting to remedy. These remedies are typically the result of vadous City reports and procedures that already exist which are designed to identify and correct certain system and billing errors or "inconsistencies". These "inconsistencies" subsequently detected separately by WCA are exempted and not to be considered as a "Find". These cases may fall into two categories and require that WCA shall: 1) for a period of 120 calendar days from the date of the inception of a new Account problem that originates during the term of this agreement, refrain from submitting a Work Order related to that Find, and 2) for a period of 120 calendar days beginning at the Notice to Proceed date, refrain from submitting a Work Order for any specific account problem known to the City and made known to WCA, that the City is in the process of remedying. It is agreed by the parties hereto that the purpose of this Section 2.03 is to define and agree to the period of time for the City to remedy new problems that it discovers, and/or to remedy known situations. This will minimize duplication of effort, thus keeping project resources focused on providing maximum benefit to the City. ARTICLE III City Duties, Data Records, Work Products, Etc. 3.01 - Certain Duties of the City: A) In addition to its other duties under this Contract, the City shall, to the extent permitted by law for each Account, promptly provide access to all the data and records in the possession of the City and provide copies of any documents in the possession or control of the City or available to the City which are requested by WCA and are reasonably necessary for WCA to perform its duties under this Contract. Upon request and subject to the terms and conditions set forth in Exhibit "A," attached hereto and incorporated herein by reference, the City shall make available to WCA the Customer Service Information System via a computer link for the viewing and extracting of real time information or a FTP (File Transfer Protocol) site. At no time shall WCA input a change or modification to an Account by way of any link. B) Upon execution of this Contract by all parties, the City will coordinate a post-award meeting with WCA and all designated management personnel representing the City Under this Contract in order to fully explain all the aspects of this Contract. 4 C) The City shall review all Work Orders submitted by WCA under Section 2.01 (B) hereof and within twenty-one (21) calendar days of the date of submittal, the City shall advise WCA of the disposition of the Work Order request (approved or denied). The Contract Administrator shall coordinate the analysis of submittals with the appropriate City representative(s) in determining approval or denial of the requests. D) The City shall in a timely manner implement the recommended corrective action identified in the Work Order once approved. Changes to account data such as billing code changes shall be accomplished within forty-five calendar days. Should this not occur within the time frame specified, the City shall issue to WCA written notification of a fifteen day extension. Work Orders that involve changes to physical service shall be expedited with all reasonable haste but in conjunction with the City's work order backlog, Both parties recognize and agree that the purpose and intent of the project cannot be realized until approved changes have been implemented and accounts are fairly and accurately billed. E) The Contract Administrator shall assist WCA in its dealings with any City department. F) The City shall acknowledge receipt of WCA's Research Repor~ pursuant to Section 2.01 (C) (1), by promptly entering the appropriate information related to the Account within the "CIS" System. Receipt of this Research Report by the City shall preclude any action on the Account by the City prior to or during the Work Order approval process. G) On each Account for which WCA has Documented the Find and the City has subsequently collected a billing, the City shall issue to WCA, at least monthly, a verification of the following information: 1) Account Name 2) Account Number 3) Service Address 4) Amount Billed 5) Monthly Base Revenue in dollars 6) Amount Collected 7) Amount of moneys owed to WCA 8) WCA Work Order Number H) Matters not specifically covered by this Contract will have procedures established by mutual agreement of WCA and the Contract Administrator. I) At all times, the spirit of this Contract will be upheld by both the City and WCA. WCA is performing a service to the City by increasing revenue to the City. The City has given WCA authorization to perform the defined duties of this Contract and will not hinder, restrict, delay or compete with WCA's performance of these duties. J) The City shall establish financial procedures by which the Finds are identified and deposited in such a manner that the moneys owed to WCA can be easily retrieved; see Section 5,01. 5 ARTICLE IV Indemnification and Insurance 4.01 - Indemnification To the fullest extent permitted by laws and regulations, and in consideration of the amount stated on any Purchase Order, the Contractor shall defend, indemnify, and hold harmless the City, its officers, directors, agents, guests, invitees, and employees from and against all liabilities, damages, losses, and costs, direct, indirect, or consequential (including but not limited to reasonable fees and charges of engineers, architects, attorneys, and other professionals and court and arbitration costs) arising out of or resulting from any acts of negligence, recklessness or intentional wrongful misconduct in the performance of the work by the Contractor, any Subcontractor, or any person or organization directly or indirectly employed by any of them to perform or furnish any of the work or anyone for whose acts any of them may be liable. In any and all claims against the City, or any of its officers, directors, agents, or employees by any employee of the Contractor, any Subcontractor, any person or organization directly or indirectly employed by any of them to perform or furnish any of the work or anyone for whose acts any of them may be liable, this indemnification obligation shall not be limited in any way by any limitation on the amount or type of damages, compensation, or benefits payable by or for the Contractor or any such Subcontractor or other person or organization under workers' or workmen's compensation acts, disability benefit acts, or other employee benefit acts, nor shall this indemnification obligation be limited in any way by any limitation on the amount or type of insurance coverage provided by the City, the Contractor, or any of his Subcontractors. To the extent this Indemnification conflicts with any provision of Florida Law or Statute, this indemnification shall be deemed to be amended in such a manner as to be consistent with such Law or Statute. Applicability: project(s) or time period indicated below. (Check and complete one): ~'/ Agreement is limited to Purchase Order # (OR) It is the express intent of the Contractor that this agreement shall apply for the Agreement is applicable to all contracts, purchase orders and other work performed for the City of Lakeland for the time period of until Subroqation: The Contractor and his Subcontractors agree by entering into this contract to a Waiver of Subrogation for each required policy herein. When required by the insurer, or should a policy condition not permit Contractor or Subcontractor to enter into a pre-loss agreement to waive subrogation without an endorsement, then Contractor or Subcontractor agrees to notify the insurer and request the policy be endorsed with a Waiver of Transfer of Rights of Recovery Against Others, or its equivalent. This Waiver of Subrogation requirement shall not apply to any policy, which includes a condition specifically prohibiting such an endorsement, or voids coverage should Contractor or Subcontractor enter into such an agreement on a pre-loss basis. 6 Release of Liability: Acceptance by the Contractor of the last payment shall be a release to the City and every officer and agent thereof, from all claims and liability hereunder for anything done or furnished for, or relating to the work, or for any act or neglect of the City or of any person relating to or affecting the work. Savinqs Clause: The parties agree that to the extent the written terms of this Indemnification conflict with any provisions of Florida laws or statutes, in particular Sections 725.06 and 725.08 of the Florida Statutes, the written terms of this indemnification shall be deemed by any court of competent jurisdiction to be modified in such a manner as to be in full and complete compliance with all such laws or statutes and to contain such limiting conditions, or limitations of liability, or to not contain any unenforceable, or prohibited term or terms, such that this Indemnification shall be enforceable in accordance with and to the greatest extent permitted by Florida Law. Si~naturs of {~wner o~/O~cer (~ Corp(J~at~ Secretary or Witness STATE OF: COU"W OF: -- The [oregg. U:~;J. instrument was acknowledged before me this .~)/ day of /~e)~/~.----, Printed Name of Owner I Officer Corporate or Company Name He/She is personally known to me or has produced '-'~$ 0"/,-~5 0{~ I ~ as State Drivers License Number identification, and did / did not ~ take an oath. Signature ofYerson Takln~ Acknowledgment Printed Name of Person liking Acknowledgment Serial Number, If any Notary Seal 7 f~,02 - Insurance Throughout the term of this Contract, WCA shall carry and maintain the following insurance coverage with a company or companies reasonably satisfactory to the Director, and policies of insurance that meet the requirements of the State. The City shall be named as an additional insured on all such policies for this Contract, and the policy shall provide that the Director will be given at least thirty (30) days notice in case of cancellation. Such insurance coverage shall have the minimum limits of liability in not less than the following amounts: SPECIAL PROVISIONS Commercial General Liability: This insurance shall be an "occurrence" type policy written in comprehensive form and shall protect the Contractor and the additional insured against all claims arising from bodily injury, sickness, disease, or death of any person other than the Contractor's employees or damage to property of the City or others arising out of any act or omission of the Contractor or his agents, employees, or Subcontractors and to be inclusive of property damage resulting from explosion, collapse or underground (xcu) exposures. This policy shall also include protection against claims insured by usual personal injury liability coverage, and to insure the contractual liability assumed by the Contractor under the article entitled INDEMNIFICATION, and "Completed Operations" and "Products Liability" coverage. The liability limits shall not be less than: Bodily Injury and Property damage $300,000 Single limit each occurrence .Bus ness Automobile Liability: This insurance shall cover "any auto" type for bodily injury and property damage. This shall include owned vehicles, hired and non-owned vehicles, and employee non-ownerShip. The liability limits shall not be tess than: Bodily Injury and Property Damage $300,000 Single limit each occurrence Workers' Compensation: Workers' Compensation coverage to apply for all employees for statutory limits and shall include employer's liability with a limit of $100,000 each accident, $500,000 disease policy limits, $100,000 disease limit each employee. ("All States" endorsement is required where applicable). If exempt from Worker's Compensation coverage, as defined in Florida Statue 440, the Contractor will provide a copy of State exemption. 8 ARTICLE V Payment 5.01 - Limitation Of Funds Any and all fees due to WCA under this Contract shall be payable solely from the funds collected pursuant to this Agreement. WCA acknowledges and agrees that the City's liability for any and all payments hereunder shall be limited by this provision. No other funds are available nor will they be appropriated for the purpose of this Contract. 5.02 - Payment for Services A) If any Work performed by WCA to an Account results in Increased Revenues to the City, WCA shall be entitled to a WCA Share for such Work equal to 55% of all increased Revenues (as defined in Article I of this Contract) for a term of 36 months thereafter. B) Documentation substantiating and calculating Increased Revenue shall be reviewed and approved by the City within thirty calendar days of submission and thereafter processed for payment within the time frame stipulated by Statute. Interest on all amounts remaining unapproved and/or unpaid beyond the time frame stipulated by Statute shall accrue at a rate of 10% per annum until paid. However, because account payments are made through out the month, WCA and the City shall establish a payment schedule by which no more than one payment per month is made to WCA. C) If all of the data necessary to compute the WCA Share is not available in time to make such payment when due, the City shall not be penalized and shall make sure that the data (account) is reflected on the next payment. Adjustments to such WCA Share shall be made on succeeding monthly payments after actual Increased Revenues are determined. 5.03 - Arbitration The City and WCA shall promptly notify each other of any controversy which shall arise with respect to the computation of any payments or fees due to WCA hereunder. Each party shall act in good faith and shall make its best reasonable effort to resolve the dispute within thirty (30) days after receipt of any invoice disputing such payments or fees. In the event the parties are not able to resolve the dispute within such thirty (30) day pedod, the controversy shall be considered and resolved by majority vote of an arbitration panel ("Panel") consisting of three (3) persons selected and designated as follows: The City shall within ten (10) days thereafter designate an independent certified public accountant which may be the independent auditors regularly retained by the City; WCA shall within ten (10) days thereafter designate an independent certified public accountant which may be a certified public accountant regularly retained by WCA; and The two (2) certified public accountants and/or independent auditors thus designated shall agree upon and promptly designate a third certified public accountant and/or independent auditor which shall not have then or previously had any significant relationship with the City or WCA. 9 The parties agree that the arbitration procedure provided above shall be the sole remedy for dispute of the payments or fees due WCA hereunder and shall be binding on the parties thereto; provided, however, in the event the City's certified public accountant and WCA's certified public accountant cannot agree upon a third accountant, or the Panel does not resolve the controversy within a reasonable period, not to exceed one hundred twenty (120) days from the date the independent certified public accountants are retained by the parties, either party may pursue any other remedy provided by law. Each party shall bear the expenses of its designated accountant, and the expense of the third accountant shall be borne equally by the parties. ARTICLE VI Term and Termination 6.01 - In General This Contract shall be effective when fully executed by both parties hereto (the "Effective Date"). The term of the Contract is divided in two phases and begins at the Notice to Proceed. Phase one is the operations period when WCA is performing the Work and shall continue for a primary term equal to twelve (12) months. At the end of the primary term of phase one, the phase one term may be renewed for successive periods of twelve (12) months per mutual agreement of the Director and WCA. At least sixty (60) days prior to the expiration of any phase one term, a renewal request will be issued. Phase two is the period of time during which the WCA Share is determined (reference 5.02 A). Therefore the Contract Term is the total time from the Effective Date, through phase one, including any renewal periods, and including phase two which is the 36 month revenue sharing period for each Find approved by the City. 6,02 - Termination by WCA WCA may terminate phase one (the operations period) of this Contract at any time by giving a thirty day written notice to the City of WCA's intent to terminate. The City agrees that for three (3) years after termination of this Agreement, however brought about, the City shall, during normal business hours, provide WCA with access to and the determination of fees and payments owed to WCA hereunder. 6.03 - Termination by City The City may terminate phase one (the operations period) of this Contract at any time by giving a thirty day written notice to WCA of the City's intent to terminate. 6.04 - Earned Fees The duties and obligations of the City to pay WCA under the terms of Article V shall continue in full force and effect as outlined therein and shall survive the completion of phase one (the operations period) of this Contract. 10 ARTICLE VII Miscellaneous Provisions 7.01 - Independent Contractor The relationship between WCA and the City shall be that of an independent contractor. 7.02 - Business Structure and Assiqnments Other than by operation of law, WCA shall not delegate or assign any portion of this Contract without the written consent of the Director, which shall not be unreasonably withheld. WCA however may assign any portion of its WCA Share under this Contract. Before an assignment of this sort can become effective, WCA shall furnish reasonable proof of the assignment by providing a notice to the Director containing the following information: a) the name, address and telephone number of WCA with clear reference to this Contract; b) the name, address and telephone number of assignee; and c) the identity of the fees to be assigned (such identity to be established by providing the invoice number, task description and unit price to each item assigned), tf reasonable proof as described above, is not provided to the Director, the City may continue to pay the assignor. 7.03 - Subcontr_~actors WCA may subcontract any part of its performance under this Contract without the written approval of the Director or Contract Administrator. Any subcontractor shall be treated under the Contract as if they were employees of WCA, except in regard to fees and shall fully comply with the terms of the contract as if they were employees of WCA. 7.04 - Parties in Interest This Contract shall not bestow any rights upon any third party, but rather, shall bind and benefit the City and WCA only. 5.05 - Non-waiver Failure of either party hereto to insist on the strict performance of any of the agreements herein or to exercise any rights or remedies accruing hereunder upon default or failure of performance shall not be considered a waiver of the right to insist on or to enforce by any appropriate remedy strict compliance with any other obligation hereunder or to exercise any right or remedy occurring as a result of any future default or failure of performance. ~ Laws This Contract is subject to all laws of the State of domicile of the City, the City Charter and Ordinances of the City, the laws of the federal government of the United States of America and all rules and regulations of any regulatory body having jurisdiction. 7,07 - Notices All notices required or permitted hereunder shall be in writing and shall be deemed delivered when actually received or, if eadier, on the third day following deposit in a United States Postal Services post office or receptacle with proper postage affixed (certified mail, return receipt requested) addressed to the other party at the address prescribed in the preamble hereof or at such other address as the receiving party may have therefore prescribed by notice to the sending party. 11 7.08 - Equal Employment Opportunity WCA will comply with all laws, ordinances and policies set by the City in reference to Equal Employment Opportunities. 7.09 - Force Maieure In the event either party is rendered unable, wholly or in part, by Force Majeure to per[orm under this Contract, it is agreed that, upon such pady's giving notice specifying such Force Majeure in writing or by telefax to the other party as soon as possible after the occurrence of the Force Majeure, the obligations of the party giving such notice, to the extent it is affected by Force Majeure and to the extent that due diligence is being used to cure the Force Majeure and resume performance at the earliest practicable time, shall be suspended during the continuance of the Force Majeure, but for no longer extended by the period of time during which either party was unable to perform its obligations hereunder as a result of the occurrence of a Force Majeure. 7.10 - Approvals; Authority An approval by the Director, or by any other instrumentality of the City, of any part of WCA's performance shall not be construed to waive compliance with this Contract or to establish a standard of performance other than required by this Contract or by law. No party is authorized to vary the terms of this Contract. 7.11 - Remedies Cumulative The rights and remedies contained in this Contract shall not be exclusive but shall be cumulative of all other rights and remedies, now or hereafter existing, whether by statute, at law, or in equity; provided however, that none of the parties shall terminate this Contract except in accordance with the provision hereof. 7.12-~ A) WCA represents that it and its employees, agents and subcontractors are fully competent and qualified to perform all the service required to be performed under this Contract. WCA represents that it has experience in performing ali of the services to be performed hereunder and these services shall be of the highest professional quality. B) The City represents that it is duly authorized and empowered to enter into this Agreement and to carry out its obligations hereunder. By proper action of its members, the City has duly authorized the execution, delivery and performance of this Agreement. 7.13 - Captions The captions at the beginning of the Articles of this Contract are guides and labels to assist in location and reading such Articles and, thereto, will be given no effect in construing this Agreement and shall not be restrictive of or be used to interpret the subject matter of any article, section or part of this Contract. 7.14 - Personnel of WCA WCA shall replace any personnel assigned to provide services under this Contract which are deemed unsuitable by the Director or Contract Administrator. t2 7.15 - Entire A reement This Contract contains all the agreements of the parties relating to the subject matter hereof and is the full and final expression of the agreement between the parties. 7.16 - Amendment This Contract may be modified or amended only by written agreement signed by all parties hereto. 7,17 - Exclusive Contract WCA shall have the sole and exclusive franchise, license and privilege to provide water consulting services within the bounds of the Contract service area during the term of this Contract. WCA CITY WATER CO~/IPANY O~,~MEP, ICA Title: V, ~,-- J~ ~-.~ T,,~.- ..-~- Date: CITY of LAKELAND Title:., ~ Al'reST: By:. ATTEST: Kelly S. K~os, City Cl~Fk~ 13 Approved as to Form and Correctness: Timothy J. McCausland, City Attorney EXHIBIT "A" Information Security Considerations The City of Lakeland takes the security of its computer systems and its information very seriously. Potentiar vendors must assure the City of Lakeland that it will adhere to several important Information Security concepts. To serve as a vendor, you must explicitly agree to comply with the following: City Rule~/~ Agree To Comply Vendor agrees to comply with all City of Lakeland Information Security rules and regulations throughout the engagement, including use of Internet and E-Mail policy. ,Privacy ~,.~ Agree T'o Comply Vendor agrees to hold all Information or Data held by City of Lakeland systems confidential unless City expressly authorizes release or disclosure thereof or Vendor is under subpoena or other legal requirement. Access Agree To Comply Any contractor supplied device (laptop, test equipment etc.) shall be screened for viruses or iJlegal software by the Vendor. Vendor devices are subject to monitoring by COL and no expectation of privacy is to be assumed. Vendor agrees its personnel shall not attempt to access any system or device not specifically required as a condition of fulfilling the contract or engagement. U nauth orized ~irl D/Password Agree To Comply Vendor agrees not to leave any unauthorized UserID or password or "backdoor" on any systems at the completion of the engagement without express written permission from COL. Background Checks Agree To Comply Vendor agrees that it has performed due diligence in obtaining a criminal and financial background check on all its employees that will access COL systems. Vendor represents and warrants that its employees accessing COL systems have not been convicted of any felony within the last ten years. Vendor explicitly agrees to each condition by its authorized representative's initial on the associated lines above. 14 AMENDMENT 1 Pursuant to the Contract for Services between the City of Lakeland and Infrastructure Services, Inc. (referred to herein as Water Company of America "WCA"), dated October 18, 2004, the undersigned agree to the following: WHEREAS: The City of Lakeland desires to review Stormwater Utility billings, for the purpose of identifying unbilled and misbilled services; and, WHEREAS: WCA has proposed to the City to perform a review of Stormwater billings to assist the City in identifying opportunities to more accurately bill for service rendered; and, WHEREAS: WCA has proposed to the City the performance of this additional service under the same terms and conditions of the existing Agreement between the City and WCA; and, WHEREAS: The Agreement between the City and WCA (reference 7.16) allows for amendment by written agreement signed by the parties; therefore, The undersigned parties hereby agree as follows: The Agreement language is amended to add the review of Stormwater service to the Water and Sewer service called for in the Agreement. WCA shall proceed, at the direction of the City, to review Stormwater billings for the purpose of identifying increase revenue opportunities, according to the terms and conditions provided for in the Agreement. INFRASTRUCTURE SERVICES, INC. CITY OF LAKELAND, FLORIDA Vice President City Manager Date: /'~¢4'¢.~ ¢'~/, ,~,¢iPb"' Date: IS! WATER COMPANY and LAKELAND, FLORIDA AGREEMENT related to CHANGE OF NAME This agreement is made and entered into this /~"~-day of May, 2006 by and between the ISl Water Company, a corporation duly organized and existing under the laws of Texas (referred to herein as "WCA'), anti the City of I~akeland. a political subdivision of the State of Florida ("City"). WITNESSETH: WHEREAS, the City has entered into a contract (the "Contract") with Infrastructure Services, lnc. (referred to as Water Company of America "WCA"), to identify unbilled and/or misbilled v, ater, scwer and stormwater service; and WHEREAS. Infrastructure Services, Inc. has created a wholly owned subsidiary of its utility consulting Division, x~ith no transfer of interesL dated Febrnary 24, 2005, known as 1SI Water Company; and WHEREAS, this amendment accomplishes recognition of the creation of a subsidiary corporation only and all rights and obligations of the City and WCA under the Contract are unaffected by this change; and WHEREAS, the documentary evidence of this change has been filed with the City. NOW, THEREFORE, in c~msideration of the promises contained herein and good and valuable consideration, the receipt and sufficiency of which is hereb) acknowledged, the City and WCA agree as follows: 1. The Contract is hereby amended by substituting the name "ISI Water Company" for the name "Infrastructure Services, Inc." wherever it appears in thc Contract: and 2. Except as herein modified or amended, the provision, conditions and terms of the Contract shall remain nnchanged and in full force and effect. 3. In the case of any inconsistency between a provision of the Contract and this agreement, the provision of this agreement shall govern and control. 4, Nothing contained herein shall relieve Infrastructure S ', · erv~ces, Inc. of any duty, liability or obligation to the (-~ty under the Contract in the event ora breach or other non-pertbrmance of any term or condition of the Contract by ISl Ware' ( ompany. tN WITNESS WHEREOF, tile duly authorized officers of tile parties hereto have executed this agreement, effective on the date first above written. LAKELAND, FLORIDA ISI WATER COMPANY By: Steven It~oper Title: General Manager